Inside Retail has revealed finalists for the upcoming Retailer Awards 2024 presented with Commonwealth Bank.
Judges for the 2024 awards include Eloise Zoppos, research and engagement director, ACRS, Monash Business School; Tully Walter, strategic futures director at SOON Future Studies; Peta Granger, retail advisor and strategist; Rob Godwin, MD at Future Ecom; Simon Burrett, retail advocate, strategist and advisor at Retail Roustabout; Peter Kennedy, national manager – diversified industries, business banking at Commonwealth Bank; Heather McIlvaine, managing editor of premium at Inside Retail; and Tamera Francis, features & premium editor at Inside Retail.
“The applications for this year’s Retailer Awards were truly impressive, demonstrating a high degree of innovation, creativity and customer-first thinking among the industry’s leading players,” McIlvaine said. “Congratulations to all the finalists!”
The winners will be announced in Melbourne on February 29.
This year’s finalists are:
Loyalty Program or Campaign of the Year
- Coles
- Decjuba
- Freedom
- Petbarn
- Priceline
- Naked Wines
Online Customer Service Initiative of the Year
- Ecosa
- Haigh’s Chocolates
- Petbarn
- Pet Circle
- Naked Wines
- Winc
Instore Customer Service Initiative of the Year
- Frankie4
- Oz Hair & Beauty
- Priceline
- The Body Shop
- Weber Store
Best Customer Service Team
- Frankie4
- Knobby
- LSKD
- Myer
- Petbarn
- Pet Circle
Retail Supplier of the Year
- It Works
- Savourlife
- The General Store
- The Growth Activists
- Tryzens
Omnichannel Retailer of the Year
- Chemist Warehouse
- Officeworks
- Rebel
- The Party People
- Winning Appliances
Store Design or Concept of the Year
- Dan Murphy’s
- Rebel
- Thankyou
- The Party People
- Twoobs
- Vinnies (Queensland)
Online Store of the Year
- Appliances Online
- LSKD
- Lvly
- Meshki
- Petbarn
- Weber Store
Customer Experience of the Year – Small
- Living Edge
- Naked Wines
- Personalised Favours
- The Party People
- Weber Store
Customer Experience of the Year – Medium to Large
- Petbarn
- Priceline
- TerryWhite Chemmart
- Winc
- Winning Group
