Sat.May 31, 2025 - Fri.Jun 06, 2025

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Focus Five : 5 Ways to Make Your Selling Floor Easy for Customers to Process and Shop – Less is More

Retail Works Inc

In retail, your instinct is often to do moredisplay more products, add more signs, talk more to customers. Sometimes though the most powerful strategy is the opposite. Strategic simplification can transform your store from overwhelming to inviting, creating an environment where customers feel confident making purchasing decisions. When shoppers walk into a cluttered, overstimulating space, they often experience decision paralysis and leave empty-handed.

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CX and personalisation are top priorities for brands, but execution is lagging

Inside Retail

If there were a buzzword to capture the last twelve months in the retail industry, it would be customer experience (CX). The term neatly summarises a customers impression of a brand based on their interactions with a brand from first contact to post-purchase follow-up. A retailer’s CX maturity the ability to consistently deliver a high-quality, engaging and personalised experience across all touchpoints is made more complicated by the rising demand for a unified shopping experience that

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Drop-Shipping for Manufacturers: Your Gateway to More Retail Partnerships

Retail Bound

In today’s fast-paced digital world, product manufacturers are seeking new ways to expand their reach and streamline operations. One approach gaining traction is drop-shipping. But what exactly is drop-shipping for manufacturers, and why should it matter to you? This guide breaks down the concept and explores how it can be a game-changer in your sales strategy.

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How DTC Brands Are Reshaping the Retail World

Scrube

DTC brands are most commonly known as direct-to-consumer brands. They are what some call traditional retailers in how they think about strategy and store layout. Knowing how they work and make decisions can help you and your own brand by staying aware of the competition and being able to change or update your own retail space. Read on for more on how S-Cube Fixtures can help!

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Management Software Can Simplify Task Allocation and Team Coordination

Retail Focus

Managing a team can become complicated when juggling numerous tasks, deadlines, and individual responsibilities. Without a clear system in place, communication gaps and misplaced priorities tend to slow down progress. As teams grow, the need for an efficient way to organize work and keep everyone aligned becomes critical. Task allocation and team coordination are the backbone of smooth operations, and management software offers practical solutions that streamline these processes.

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Uniqlo set to revamp its Melbourne flagship

Inside Retail

Japanese fashion brand Uniqlo is set to transform its flagship store with a major renovation aimed at delivering a bigger and better shopping experience. The store, located in Emporium Melbourne at 287 Lonsdale Street, will temporarily close from July 6 and is scheduled to reopen late this year. Originally launched in 2014 as Uniqlos first Australian store, the Emporium location has been central to the brands growth in the country.

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How to Design a Small Commercial Space That Feels Big

Mindful Design

When you’re trying to design a small commercial space, the key is maximizing style and function without overwhelming the layout. Whether it’s a dessert shop, a vape store, or any compact retail spot, small spaces can pack a punch when you use the right tricks. Here are some of our go-to strategies for making any […] The post How to Design a Small Commercial Space That Feels Big appeared first on Mindful Design Consulting.

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The Omnichannel Approach and How UK Retail Brands are Leveraging it Masterfully

Retail Focus

Adaptability has long been the cornerstone of a successful UK business. Even the longest-standing retail brands that are known for a very specific corner of the market have innovated in different ways over the years. In the last 20 years, several new paths to innovation and adaptability have emerged, and uniquely, businesses can cost-effectively tap into almost all of them.

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The Athlete’s Foot’s new store suggests the future of retail is in the suburbs

Inside Retail

The Athlete’s Foot has hit the ground running in the Melbourne seaside suburb of Brighton with the opening of a first-of-its-kind concept store. The Brighton concept store marks the retailer’s 145th store opening, but it is intentionally different from the rest of the network, with a two-storey floor plan that takes consumers on a journey to find their perfect fit.

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Walmart Nabs Top Spot on Fortune 500 (Again)

VMS

The latest list of America’s largest public companies (by revenues) is out, again topped by Walmart (Bentonville, Ark.). The discount giant racked up more than $684 billion in sales for fiscal 2024, followed by Amazon ($574.8 billion) and Apple ($383.3 billion). This is Walmart’s 13th straight year atop the Fortune 500 , during that time it had than $7 trillion in cumulative revenue.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Damien Goodwin To Spearhead Operational Excellence At INC UAE

Design Middleeast

Damien Goodwin steps into a pivotal leadership role to drive operational excellence across the UAE, After an impressive eight-year tenure at INC Damien Goodwin, INC UAE Following a dynamic eight-year journey with INC , Damien Goodwin will now take on a pivotal role in leading operational excellence across INC UAEs growing portfolio. Having played an integral part in the companys expansion and delivery success, his insights, shaped by years of hands-on project experience in the region, will bring

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Hamleys brings its magic to Kuwait: Iconic brand opens its 9th store in the GCC

Retail Focus

Kuwait welcomed the worlds finest toy store as Hamleys launched a spectacular 1170 square meter store at The Avenues mall. Opening on May 31 st , 2025 , this landmark destination brings Hamleys signature magic to life. Located in Kuwaits largest and most prestigious lifestyle destination, The Avenues spans over 1.3 million square meters and features more than 1,000 stores across 12 themed districts, making it the perfect stage for Hamleys to enchant a brand-new audience.

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Wesfarmers names John Gualtieri as MD of Officeworks

Inside Retail

Wesfarmers has named John Gualtieri as the new MD of Officeworks, succeeding Sarah Hunter. Gualtieri is currently CEO of Kmart and Target. He was previously CEO of Kmart and later assumed the role following the simplification of the operating models for both brands. Last year, Kmart posted a sales growth of 4.4 per cent to $11 billion and a rise in earnings of 24.6 per cent to $958 million.

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Obituaries: Co-Founders of Burlington, Dressbarn

VMS

Two pioneers in the discount retailing sector have passed away in recent months. They are both pre-deceased by their respective spouses, who also co-founded the businesses in question. Recently deceased are: Roslyn Jaffe, who co-founded Dressbarn (Mahwah, N.J.), and Monroe Milstein, co-founder of Burlington Coat Factory (Burlington, N.J.) Here’s an excerpt from Jaffee’s obituary by The New York Times as it appears on Legacy.com : “Determined to pursue higher education at a time when few women di

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Transforming Retail Returns: From Challenge to Opportunity

Parcel Pending

In todays fast-paced, customer-focused retail environment, returns have transformed from a routine operational task into a pivotal aspect of the shopping experience. With online sales continuing to climb and U.S. retail sales projected to reach $5.42 trillion by 2025 , consumer expectations around returns, including how, when, and where they can be made, have never been higher.

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Dalziel & Pow creates a sharp new look for Victorinox stores in Japan

Retail Focus

Victorinox, the masters of the original Swiss Army Knife, has relaunched two of its stores in Japan – one in the iconic Ginza shopping district and one in Fukuoka which opened recently – in a rollout of the retail experience design concept crafted by global strategy and design studio Dalziel & Pow. D&P redesigned the Victorinox Ginza storefront corner to be a prominent destination in the Ginza cultural hub, a beacon in the iconic luxury shopping area, with the exterior of the

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Toys R Us collapses again, goes into administration

Inside Retail

Toys and clothing retailer Toys R Us ANZ has gone into voluntary administration and has appointed Luke Andrews and Duncan Clubb of BDO Business Restructuring as its administrators, effective immediately. This comes after the company posted its first-half sales of $3.1 million compared to $5.9 million during the same period last year. Since having previously entered into administration in 2018, the company shifted to an online-only model.

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Ice Cream Updates

VMS

It’s almost summer, and a trio of ice-cream sellers are celebrating their busy season with some expansion plans. Here’s the scoop on the trio and what they’re up to: Courtesy of Carvel Carvel (Atlanta), which will soon take the wraps off a soft-serve dispensing billboard in New York. Calling it “the coolest ad ever,” the street-level display will open June 18 at 137 Perry St. in the city’s West Village.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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INC KSA: Building Boldly In KAFD And Beyond

Design Middleeast

Under Managing Director Andrew Mulligan, INC KSA delivers standout projects, drives Saudisation, and shapes the future of fit-out across the Kingdom Managing Director Andrew Mulligan, INC KSA 1. What does it take to consistently deliver over 30 successful projects in a prestigious zone like KAFD? At INC KSA , were guided by our core values: Excellence, Integrity, Agility, Empowerment, and Visionary.

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St James Quarter celebrates raft of F&B investment from trio of leading operators

Retail Focus

St James Quarter has announced that three market-leading F&B brands have invested in the prime destination. itsu, the popular healthy fast-food restaurant, has re-opened at the destination, and will be joined by Black Sheep Coffee and Pret A Manger. itsu has relaunched as a company-run restaurant, the site having previously been a franchisee. Trading from 2,000 sq ft, itsu will offer its signature sushi, rice and noodle bowls, and range of Asian salads and snacks from its location on Regist

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Dickies is apparently quitting Australia and New Zealand 

Inside Retail

American workwear retailer Dickies is holding a closing-down sale on its Australian website, while its New Zealand website has been closed for nearly two weeks. The brands Facebook and Instagram pages have posted closing-down sales for its Gold Coast and Brisbane outlet stores, with the outlets set to close on June 15. Under the Instagram post regarding the Brisbane and Gold Coast sale, a customer commented wht abt Auckland to which the official Dickies ANZ account replied saying, “No, tha

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The Power of Unity, Part IV | Speaking to Customers: How Signage and Seasonal Design Shape Success

VMS

In the competitive landscape of modern retail, success often hinges on elements that extend far beyond product selection and pricing. Two critical components that can make or break the customer experience are strategic signage systems and thoughtful seasonal programming. These elements work together to create environments that not only inform and guide customers but also create lasting emotional connections to build brand loyalty and return business.

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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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Deliveroo launches drone deliveries in Dublin – a first for the brand

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Deliveroo, the on-demand delivery platform, has today launched drone deliveries in Dublin, Ireland. Through a new partnership with Manna, an established global drone delivery operator, the service is designed to support Deliveroos continuous mission to improve the customer experience.

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SSAS Pension Strategies To Support Omnichannel Retail Investments

Retail Focus

The impact of the 2020 lockdown was felt across various business sectors, particularly retail. To survive, many businesses had to switch to the omnichannel model. For those unfamiliar with “omnichannel retail,” it’s a model that fuses in-store and eCommerce channels. This means businesses can sell products to customers in different ways (online and in physical stores), and they make sure the experience feels smooth and connected.

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Loyalty war: David Jones signs with Qantas after Myer move

Inside Retail

David Jones has teamed up with Qantas as the premium department store prepares to launch its loyalty program David Jones Rewards later this year. As part of the partnership, customers will be able to earn and redeem either David Jones Rewards Points or Qantas Points when they shop at the retailers 40 stores and online. David Jones shoppers will be able to redeem their Qantas Points on a wide range of rewards across the Qantas Frequent Flyer program, including 20 million reward seats, flight up

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Michaels Acquires Joann’s IP

VMS

A central element of the now-defunct Joann (Hudson, Ohio) chain will become part of the stores operated by The Michaels Co. Inc. (Irving, Texas). The latter firm has agreed to buy the intellectual property and private-label brands of the fabrics-and-crafts brand, Michaels announced in a press release. Terms of the deal, which did not include any Joann store spaces, were not released.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Inclusive Retail: Designing Spaces for a Long-Living and Diverse Society

CAAD

Population ageing is one of the most significant phenomena of the 21st century. According to the UN, by 2050 one in six people in the world will be over 65. This demographic shift not only affects healthcare and pension systems, but is also redefining how brands design their physical spaces. Now more than ever, inclusive retail is not an option—it is a strategic necessity to connect with older, more diverse, and active consumers.

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Latest openings cement Carnaby Street’s leading global retail status

Retail Focus

Soho and Carnaby Street welcomes a new wave of standout fashion and beauty openings this summer, asTALA,PURESEOUL, Autry,FARM Rio, and new concept space Club MAC arrive in the neighbourhood. These latest launches reinforce the areas position as one of Londons most vibrant, internationally respected shopping districts that sets trends, champions firsts, and continues to shape the capitals retail and style culture.

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NRF’25: How Sam’s Club China and Golden ABC forged unique paths to success

Inside Retail

Sams Club China, the membership-based discount omnichannel retailer and Golden ABC, the Philippines-founded multibrand fashion company, could hardly be more different in terms of retail proposition. But they both share stunning growth pathways to become dominant players in their respective categories and markets. Leaders of the two companies featured on Day Three of the NRF25 Asia Pacific edition in Singapore on Thursday.

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Bold, Glamorous, Cantonese China Tang Arrives

Design Middleeast

China Tang makes its Middle East debut at The Lana Promenadeled by Nathalie Ford, Natasha Abbas, and Mark Hampsonbringing signature Cantonese glamour and craftsmanship to Dubai China Tang’s middle east debut in Dubai When the forces uniteNathalie Ford, VP Europe and Middle East at China Tang ; Natasha Abbas, Director of Project Management at North 51 Consulting ; and Mark Hampson, Senior Projects Manager at Havelock Oneit gives rise to China Tangs first Middle East venture at The Lana Prom

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an