December, 2021

Boxing Day spend tipped to hit $4bn this year

Inside Retail

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank.

Is technology the answer to wrapping up 2021 in style?

Retail Focus

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry.

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Trending Sources

Local retailers advised to make better use of social media as restrictions return

Talking Retail

More than half of customers think that local retailers could make better use of social media, according to a leading insurer.

Biophilic Design Is Part Of The New Normal (And We’re Not Just Talking Office Plants)

All Work

People spend most of their time in manufactured spaces that are not always designed with wellbeing in mind. Biophilic design incorporates natural elements into nearly all aspects of these manufactured environments.

Department Store Offers Shoppers a Calming, Biophilic Space

VMS

The subject of Covid and its seemingly endless variants and resulting changes to protocols elicits groans, eye-rolls and sighs of exhaustion. The pandemic has changed our lives, our habits, our ways of existence and our ways of thinking. We have gained, and we have lost.

Managing Sales Behaviors to Improve Sales Performance

Retail Doc

What are sales behaviors? They are a series of actions comprised in a sales process, the way salespeople act and talk with shoppers. Retail Sales Training behavioral sales training

Post-Christmas trading period to hit $21 billion: ARA

Inside Retail

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15.

More Trending

Post Office breaks monthly cash handling record again as £3bn barrier is breached

Talking Retail

The Post Office handled more than £3bn in cash in a single month for the first time ever in November, it has reported. Post offices also saw their biggest ever month for personal cash withdrawals with £743m withdrawn, up from £692m in October and £562m in November 2020.

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The Influence Of The Metaverse On Office Design And More Trends For 2022

All Work

In 2022, there will be some new changes to the workplace that have been impacted by current trends spurred on by the pandemic. The role of the office has changed. As we move into 2022, the office will serve as a hub for company culture and collaboration.

NRF: Holiday Predictions May Exceed Expectations

VMS

The National Retail Federation (NRF; Washington, D.C.), announced its prediction for holiday sales may exceed the organization’s initial projections made back in October, and may be as high as 11.5 percent year over year, according to a press release. Its initial projections were an increase of 8.5

How To Deal With The Shop Local But Buy Online Retail Trend

Retail Doc

Every Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new retail trend some call shop local but buy online. showrooming retail customer service, shop local

Why the Australian Fashion Council is helping start-ups enter the metaverse

Inside Retail

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC).

AV in retail: Putting the customer first

Retail Focus

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified.

Crackdown on shop staff attacks gets thumbs up from more retail bodies

Talking Retail

This week’s government proposal to make the law tougher on anybody who attacks a shopworker has continued to receive a positive reaction, with both shopworkers union Usdaw and the NFRN welcoming the move.

2022 Workplace Trends: Flexibility Is Paramount

All Work

Flexibility in policies, procedures, and in the physical workplace itself are critical to an organization’s long-term vitality. The physical workplace is now the new frontier for characterizing true flexibility.

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Lingerie Brand Parade Opens First Physical Store

VMS

Lingerie retailer Parade (New York) opened its first physical store at 577 Broadway in SoHo, reports WWD. Founder and CEO Cami Téllez says a store was the next step for the previously online-only brand, explaining that research shows 80 percent of lingerie purchases are made in stores. “In

UK adults spent more than £6.6 billion on pandemic purchases they no longer use, Aviva findsF

Retail Times

UK homes are host to regretted pandemic purchases worth more than £6 billion, according to a new study from Aviva. Data Time Research Aviva

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November was Australia’s biggest online sales month ever: AusPost

Inside Retail

Australia Post has deemed November 2021 the “biggest month in Australian online shopping history” after delivering a record 21 million parcels across an admittedly extended sales event period.

Nespresso is creating an enchanting phygital experience for the senses

Retail Focus

Nisa commits to entirely ethical eggs from 2022

Talking Retail

Nisa’s entire stock of fresh eggs will be free-range from the end of the year, the group announced this week. The Co-op, which owns Nisa, already has all its own-brand eggs as free-range, so Nisa’s move will bring it in line with the Co-op’s sourcing policy.

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Retailers: Here's How to Manage Your December Cash Flow

Retail Doc

When it comes to cash flow at the end of a year for most retailers, it is very easy to be overwhelmed. During a pandemic with supply chain disruptions, the threat of shutdowns, and limited occupancy it's easy to miss the basics of December financial management.

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Rite Aid to Close 63 Stores

VMS

Drug store chain Rite Aid (Camp Hill, Pa.) will close another 63 stores to save close to $25 million per year, reports CNN.

How Can Workspaces Reduce Waste At The Design Stage?

All Work

What’s the single most important thing the workspace design sector should be doing right now to improve our chances of creating an environmentally sustainable future?

Retail tipped to earn $20.5 billion in next 10 days: NRA

Inside Retail

Australians are expected to drop $20.5 billion in the remaining 10 days to Christmas, according to the National Retail Association. “[We’re] expecting the shopping frenzy to really ramp up as we kick-off the 10-day Christmas countdown,” NRA boss Dominique Lamb said.

Barker and Stonehouse launches first in-store concept spaces with Fenwick

Retail Focus

Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller.

Refusal to take cash for health reasons is bogus, says lobby group

Talking Retail

Retailers that refuse to accept cash on hygiene grounds during the pandemic are doing so for “bogus reasons”, says the Cash Supply Alliance (CSA). The CSA, a cash industry organisation, is urging retailers to accept cash payments at least to the same level as the new £100 contactless limit.

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6 Store Inspection Mistakes District Managers Make When Auditing Retail Stores

Compliantia

Having high standards and a strong plan of action is great, but even the best strategies will fall flat if they aren’t carried out properly.

Adidas to Sell Reebok to Authentic Brands Group

VMS

German footwear brand Adidas (Herzogenaurach, Germany) has entered into a definitive agreement to sell Reebok to Authentic Brands Group (ABG) for up to 2.1 billion euro, or $2.36 billion U.S., according to a press release. The sale is expected to close during the first quarter of 2022.

Central England Co-op reveals launch date and gives first look at new Ashby store

Retail Times

Central England Co-op can today gives a first look at the progress of its brand new community store opening in Ashby and have revealed when it is set to open its doors. Retail News Retailer News Central England Co-operative

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Aussies are lagging in affiliate marketing uptake – that’s about to change

Inside Retail

Affiliate marketing has become a multi-billion dollar industry globally – but in Australia, the concept remains shrouded in suspicion, largely misunderstood by consumers. Its share of the broader e-commerce market is just a fraction of that in China or the US.

Clarins and Lids open at Icon Outlet

Retail Focus

Icon Outlet at The O2 is celebrating the achievement of three milestones, with its latest store launches, strong performance and the appointment of new leasing director, Louisa Dalgleish. Leading the news is the opening of Clarins, the French cosmetics and beauty brand.

Taylor’s of Tickhill passes out of the family’s hands after 75 years.

Talking Retail

A convenience store run by the same family for 75 years has been sold.

New & Notable in Major Retailers: December Update

Bay Cities

Paying attention to how major, national retailers interact and engage with their customers can often be a source for inspiration for organizations both large and small. It can also be a way to better understand the ever-changing needs of the modern consumer as well.

Pritzker Prize-Winning Architect Richard Rogers Dies at 88

VMS

Pritzer Prize-winner architect Richard Rogers has died at age 88, reports CNN. Rogers is known for designing the Centre Pompidou in Paris, the 3 World Trade Center tower in New York and the Millennium Dome in London.

Melon Fashion Group expands its online presence in the international market

Retail Times

Melon Fashion Group (the "Group"), one of the leading Russian fashion retail companies developing ZARINA, befree, LOVE REPUBLIC, and sela brands, announces the expansion of its online presence in the international market with the launch of sales under the befree brand on the world's largest e-commerce platform Amazon.

‘ReMade in Australia’ campaign to drive manufacturing with recycled content

Inside Retail

The Australian Government has launched a national campaign to incentivise Australians to recycle more, as well as to buy more products manufactured with recycled content.

Police opens second site in Scotland’s Caledonia Park

Retail Focus

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced Police, the Italian fashion accessories brand, has opened a new location in Caledonia Park, Scotland’s premier designer village.