Tue.May 10, 2022

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Inditex’s third flagship store opens at Liverpool ONE

Retail Focus

Grosvenor has announced the opening of leading international Inditex clothing brand, Bershka, at Liverpool ONE, marking its regional debut. Spanning 8,000 sq ft on South John Street, the space houses the brand’s three main lines; Bershka, BSK and Man, as well as a number of exclusive ranges. Joining Zara and Pull & Bear, Berskha is the third Inditex brand to open a flagship store on Liverpool ONE’s South John Street.

Outdoor 278
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Apple to pull the plug on iPod after 20 years

Inside Retail

Apple is discontinuing the iPod more than 20 years after the device became the face of portable music and kickstarted its meteoric evolution into the world’s biggest company. The iPod Touch, the only version of the portable music player still being sold, will be available until supplies run out, Apple said in a blog post on Tuesday. Since its launch in 2001, the iPod took on a storm of competing music players before being eclipsed by smartphones, online music streaming and within the Apple

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Animal opens its first outlet store at Caledonia Park

Retail Focus

Railpen, the investment manager for the £37bn Railways Pension Scheme, has announced Animal, a coastal lifestyle clothing brand, has opened its first UK outlet store at Caledonia Park, Scotland’s premier designer village. Animal has taken a 1,504 sq ft unit adjacent to Skopes. The outlet store, which opened this month, stocks a range of Animal’s most popular pieces, including menswear, womenswear, accessories, and footwear created for coastal adventures.

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Sharetea plans 20 more stores this year as expansion plan resumes

Inside Retail

Bubble-tea brand Sharetea says it is planning expansion in Australia as the country recovers from Covid restrictions. Established almost 10 years ago, the brand boasts 90 franchised stores now and plans to expand it to 110 stores by the end of this year. The company says coffee and tea prices have risen during the past two years along with freight, rent and labour costs.

Planning 246
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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BrandOpus serves up a “more emotive” rebrand for Cathedral City

Design Week

BrandOpus has overhauled the branding for Cathedral City cheddar cheese, incorporating influences from screen-printed illustration and sign painting. The consultancy’s work includes a new logo, type system, packaging as well as motion video and sound assets. Cathedral City was founded over 50 years ago, and to this day the cheese is made in Cornwall.

Design 112
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Woolworths to accept QR code payments

Inside Retail

Woolworths has made it possible for Australian shoppers to pay by QR code, launching one of the first digital wallets in the country to read the codes. The new feature allows shoppers to seamlessly pay and update their Everyday Rewards points using a QR code, eliminating the need for processes at the end of a transaction. Customers need to add their credit/debit or gift card details to the payment preferences in their Everyday Rewards app which is now a digital wallet, then use the built-in QR c

Gifts 246

More Trending

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DoorDash, TWU sign industry-first agreement on gig economy principles

Inside Retail

Meal delivery platform DoorDash and the Transport Workers’ Union (TWU) have signed a first-of-its-kind agreement, laying out key principles for workers and companies operating in the gig economy while backing the push for enforceable industry standards. Major gig economy providers like DoorDash, Uber Eats, and Deliveroo operate under an independent contractor model, where riders and drivers decide when, where, and how long they work.

Form 162
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In my opinion: the unexpected saviour of the retail experience?

Retail Times

I travel down Oxford Street most days on my journey to the office and am constantly struck by two, rather obvious, things; firstly the extraordinary number of shops that are simply empty and the concomitant property management groups trying desperately to package them up and sell them off and, the truly shocking level of investment made in the outward presentation and visual merchandising of the stores that are still standing.

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The new online experience? Live shopping, SMS marketing, one-click buying

Inside Retail

We’ve all heard that consumer expectations have gone through the roof since Covid, but what exactly do people want from their favourite online retailers? Klarna’s New Shopper Ecosystem report has outlined five features that customers now want from their e-commerce experiences. One-click to pay, payment details saved. It’s pretty simple. If retailers make it easy for people to purchase, then consumers will be more likely to spend with them and not abandon their carts.

Shopping 162
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Customer Experience: Differentiation is Key

Retailing Insight

Convenience is good, but excellence is, well, excellent. To create long-lasting customer engagement that gives you a real competitive advantage, you need to think beyond the basics of experience and explore how your brand will stand out. W hen it comes to customer experience in North America, consumers tell us that true excellence is still elusive. In our latest consumer research, Digital Innovation for the Experience Economy: Retail , more than 70% of North American consumers agree that digital

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Opinion: Why it’s time to go boldly where retail has gone before

Inside Retail

Retail has been practical for a long, long time. Big box stores have concentrated on the fundamentals, such as range, location, and price. The needs of investors have become a priority over the last two decades and doing things cheaper, leaner, and more efficiently has been a focus. Online channels have concentrated on making navigation and delivery fast and seamless.

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Channel Your Calm

Retailing Insight

R etailers and wholesalers are in the business of making customers happy, day in and day out. It’s no wonder many are finding themselves overwhelmed, burned out and stressed. In late February, an entrepreneur in New Zealand posted on Facebook how hard it was to run a business. Within two weeks, Jordan Moore’s post traveled the world as almost 10,000 people — many of them retailers and wholesalers — shared it along with their thoughts on how running an independent business has taken a toll on the

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Opinion: Is personalisation the new loyalty program?

Inside Retail

According to KPMG, ‘earn and burn’ loyalty programs are losing their lustre and instead, the way forward is for retailers to pursue personalisation at scale. But this is a circular argument. The irony is you need some sort of loyalty program to generate the data you need to truly personalise your offering and then, maybe, you might find you don’t really need the loyalty program anymore.

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Angels & Archangels

Retailing Insight

This article is part of a series: Divination & Decks . Angels and archangels are messengers. They bring messages and guidance from the Divine and provide inspiration. The telepathic assistance from the angelic realm is a very real. Their guidance is part of my life, and it can easily become a very real part of your life and make your life much easier.

Color 52
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Sacha Laing and Richard Facioni on what’s next for General Pants

Inside Retail

Youth fashion retailer General Pants is on a roll. Over the last few years, it has entered the New Zealand market , expanded its presence in Australia and launched on online marketplaces , including The Iconic and Surfstitch. Now, the business is looking to accelerate this growth with the help of Alquemie Group, the retail investment platform at private equity firm Acta Capital, which recently acquired General Pants for a reported $60 million.

Fashion 130
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Protecting heads and the planet with this extraordinary product

Design Wanted

Safe for your head, sustainable and good for the environment, Arnhem-based StudioMOM turns a normal bicycle helmet into an innovative game changer – ‘MyHelmet’. “For safety […]. The post Protecting heads and the planet with this extraordinary product appeared first on DesignWanted.

Concept 52
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ShipStation’s time-saving hacks automate complex shipping procedures

Inside Retail

Shipping strategy has a direct impact on consumer satisfaction, and for many buyers the decision to purchase again is directly correlated with the shipping experience. Critically, 70 per cent of consumers say that poor delivery experience negatively impacts the impression of the retailer, rather than the carrier. This is a powerful deterrent for returning customers, even if it’s the carrier at fault.

Strategy 130
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Co-op trials external service hatch for click and collect

E Delevry

Co-op is aiming to cut queues and improve the convenience of its click and collect with the trial of a dedicated external service hatch to enable customers to grab their shopping and go. The service has launched in the company’s Lewes Road, Brighton store which is one of its busiest in the UK for click and collect orders. It will mean online shoppers won’t have to go in store and queue to collect the orders.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Dior opens pop up in Melbourne

Inside Retail

French luxury fashion brand Dior has installed a pop up at the Chadstone Shopping Centre in Melbourne. The boutique will remain open from May 5 until the end of the month and includes a wide array of merchandise from the label’s Women’s Fall 2022 collection. The new collection puts a ‘contemporary spin on uniforms’ featuring pleated skirts, blouses, biker shorts, black and white kilts and short skirts with a punk overtone.

Boutique 130
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70% of UK consumers less likely to shop with retailers after hearing about a negative delivery experience

E Delevry

Simply hearing about a negative delivery experience could make 70% of UK consumers less likely to shop with a retailer, according to new research from Metapack. Across the UK, France and Germany over two-thirds of consumers are less inclined to shop with a retailer after hearing of a negative delivery experience. The Post Purchase Experience Report showed that more than 60% of UK consumers have shared negative delivery experiences with friends and family.

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Seventy per cent of UK consumers less likely to shop with retailers after hearing about a negative delivery experience

Retail Times

A new report from ecommerce delivery technology leader Metapack uncovers the effect of negative delivery experience on consumer shopping behaviours. Amid the shift to online shopping, the research dives into consumer delivery experience across the UK, France and Germany and reveals that over two-thirds of consumers are less inclined to shop with a retailer after hearing of a negative delivery experience.

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Returning to simplicity with this soothing illuminating object

Design Wanted

Effortlessly creating a subtle balance between the rigor of technical constraints and spontaneity of gestures, Roubaix-based Elisa Uberti fabricates ‘Baume #1’ – a stunning stoneware lamp. […]. The post Returning to simplicity with this soothing illuminating object appeared first on DesignWanted.

Balance 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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London healthy food chain Tossed partners with youth charity Greenhouse Sports to raise £20,000

Retail Times

London lunchtime favourite, Tossed, has launched an all-new Superfood Salad in collaboration with local charity Greenhouse Sports. The new menu addition will see 50p of each sale donated directly to the charity, which employs full-time sports coaches to support and mentor young people facing disadvantage in the Capital and beyond.

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Hyperscience Offices by Cache atelier

Retail Design Blog

Cache atelier utilized a bright blue against a neutral background when designing the Hyperscience offices in Sofia, Bulgaria. In 2021.

Design 52
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Brand new Zoflora formats now on offer at Morrisons

Retail Times

Zoflora NPD is now available from 9th May 2022 in Morrisons at a great value price of £2 across 379 of its UK stores. The promotion features the new, recently launched Biodegradable Antibacterial Multi-Surface Cleaning Wipes – made from 100% plant-based fibres –the Disinfectant Mist and Multipurpose Disinfectant Cleaner.

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JACQUEMUS 24/24 pop-up store

Retail Design Blog

First Paris, then Milan, and now London! We’re talking JACQUEMUS 24/24, a series of playful pop-up stores by the namesake.

Design 52
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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UK’s top retailers failing to deliver on consumer demands for sustainability

Retail Times

As the world marks six months from the COP26 conference in which the renewed UN Fashion Charter was signed by some of UK’s largest brands, new findings show that major UK retailers are failing when it comes to offering basic sustainable options for customers in the delivery process.

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Annnd Cafe by Ruhaus Studio

Retail Design Blog

The site locates at Taoyuan Village, which is adjacent to OCT and Tanglang Mountain. It is between Nanshan District and.

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Spar own label expands for summer BBQs

Retail Times

Leading symbol group Spar has launched a variety of own label products to maximise this summer’s great opportunity.

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Always Sunny by Firuz Kurbonzodski

Retail Design Blog

Always sunny is a succulent gift company based in Los Angeles, CA. Always Sunny was born out of a love.

Gifts 52
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.