Wed.Sep 15, 2021

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Vestiaire Collective becomes first resale platform to be certified B Corp

Inside Retail

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards. The investiture comes off the back of Vestiaire’s sustainable and inclusive objectives, namely: working to improve the footprint of its operations through a roadmap to hit net climate benefit by 2025, empowering its community of customers by reducing the impact of fashion on the environment, working on systemic change in the fashio

Fashion 264
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Department Stores – what does the future hold?

Retail Focus

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. This has been exaggerated further over the past 18 months during the Covid-19 pandemic, with the closure of retail ultimately leading to the loss of Debenhams from a High Street that was still reeling from the departure of BHS.

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Dior launches online boutique in Australia

Inside Retail

Luxury fashion house Dior is expanding its presence in Australia through a dedicated online store, which will bring the business’ womens- and menswear together, as well as its jewellery, launching today. Dior.com will also bring Dior Maison, the firm’s homeware range, to Australia for the first time, and will make a selection of products available only through the online store.

Boutique 261
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Just say thanks, customers are urged

Talking Retail

Customers are being asked to say a simple “thank you” to staff for their efforts in convenience stores during Covid. The Scottish Grocers’ Federation (SGF) made the request as part of the campaign following the Protection of Workers Act becoming law in Scotland. The Protection of Workers Act gives stronger protection to retail staff across. This story continues at Just say thanks, customers are urged.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Myer bounces back to profitability, names new chair

Inside Retail

Department store Myer has enjoyed the fruits of a rebounding retail environment in FY21, with total sales up 5.5 per cent to $2.65 billion – 20 per cent of which were made online – leading to a statutory net profit figure of $46.4 million. Myer’s profit is a strong improvement on the $172.4 million deficit the business suffered in FY20, as the initial shock of Covid-19 hurt customer and business confidence.

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Buyk launches ultrafast grocery delivery service in New York City

Retail Times

Buyk, a new real-time grocery service promising delivery in 15 minutes or faster, is launching in New York City on September 14th. Buyk will feature no minimum spend and no delivery fee, making ultrafast grocery delivery more affordable than ever, and available to everyone without a premium price. Buyk is now available in Manhattan and is planning to expand across all New York City boroughs by the end of 2021.

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Amazon Hiring 125,000 Fulfillment, Transportation Workers

VMS

Amazon.com Inc. (Seattle) is planning to hire 125,000 workers for its fulfillment and transportation divisions, according to Fortune. If the company can fill these roles, in addition to the 40,000 corporate and tech jobs it announced two weeks ago, it would set Amazon up to exceed one million employees. This year alone, Amazon has opened 250 new delivery stations, air hubs and fulfillment centers, with more planned for next year.

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Upcoming webinar examines mastering e-commerce in 2022 and beyond

Inside Retail

Keeping up to speed with developments in the e-commerce sector counts as essential knowledge in these times as the industry finds itself supercharged by technological advance, the influence of the pandemic and grand shifts in consumer demand and expectation. As the centrality of a “customer first” service approach becomes increasingly evident, businesses need to be fully aware of the tools and techniques available to them as they work to secure new opportunities in the emerging digital landscape

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Make sure you follow allergy laws, say Welsh councils

Talking Retail

Welsh councils are leading a trading standards campaign for retailers to understand the forthcoming food allergy law. New legislation on allergen labelling on food comes into force on 1 October and the Chartered Trading Standards Institute is hosting the effort to make sure retailers know their responsibilities The Be Allergy Aware campaign was created by.

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Wesfarmers makes revised bid for Priceline-owner

Inside Retail

Wesfarmers has made its second proposal to buy up Priceline-owner Australian Pharmaceutical Industries for $1.55 per share, after its initial bid was deemed “opportunistic”. The scheme of arrangement would see API shareholders paid out at a 37 per cent premium on the business’ one-month average, and allows for a maximum dividend of 5 per cent per share.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Tuesday Morning Announces New C-Suite

VMS

Tuesday Morning (Dallas) has rearranged its C-suite following its exit from Chapter 11 bankruptcy in January, according to the Dallas Morning News. The new roster includes Jennifer Robinson as CFO, who was previously with Michaels (Irving, Texas); Mar Katz as Chief Operating Officer and Prncipal, who was previously with Burlington (Burlington, N.J.); and Bill Baumann as the new Chief Information Officer, who was previously with Torrid (City of Industry, Calif.).

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How Noonie’s world-first ‘padsicles’ are smashing post-pregnancy taboos

Inside Retail

It’s a well-known secret in hospitals that many women recovering from childbirth often use frozen condoms for relief. In fact, according to the Australasian Birth Trauma Association, up to 90 per cent of women experience tears to some extent after giving birth. Despite pregnancy and childbirth being a natural part of life, women’s postpartum recovery experiences are often swept under the rug, but Australian startup Noonie is working to smash those stereotypes.

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Sam’s Club Raising Minimum Wage to $15

VMS

Sam’s Club (Bentonville, Ark.) will follow in the actions of parent company Walmart (Bentonville, Ark.) and raise its minimum wage to $15 an hour, according to CNBC. This move comes in an increasingly competitive job market due to Covid-19. Over 34 percent of hourly workers at Sam’s Club will receive a raise in some capacity. These raises also come ahead of the holiday season where both Sam’s Club and Walmart have plans to hire additional employees as well.

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How brands and retailers grow sales with AI in-store execution solutions

Inside Retail

The Covid pandemic has changed the way consumers shop and interact with brands. With the retail environment across Asia changing so fast, retailers and consumer-product manufacturers are facing difficulties in predicting shopper behaviour – more so at the shelves – hence missing the opportunity to maximise revenue potential. Traditional in-store shelf execution strategies are even less dependable, if not obsolete.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Convenience stores lead the way in retail recovery

Talking Retail

The number of convenience stores in the UK increased faster in the first half of 2021 than any other type of independent retailer, according to figures from the Local Data Company (LDC). The statistics, released today, reveal that there was a net increase of 323 new convenience stores in the first half of 2021, ahead. This story continues at Convenience stores lead the way in retail recovery.

Other 64
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Massimo Dutti, London

Retail Store Windows

We always get a bit of a Cos vibe when we look at this brands' window schemes although of course Cos don't tend to use mannequins in their windows. We're guessing that its their Fine Art approach or perhaps a nod to a contemporary / minimal interior which makes the link for us. Needless to say, as always, while the schemes are simple in their outcome, they do tend to produce beautiful installations.

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The 20 Boba Tea Store Design by Mindful Design Consulting Is Bright and Fresh

Mindful Design

Located in beautiful La Jolla, California, with its spectacular rugged coastline and vast ocean views, The 20 Boba Tea shop has everything going for it to become a cool hotspot for friends who want to catch up over a delicious treat. To be in tune with the happy vibes of its location, we came up […]. The post The 20 Boba Tea Store Design by Mindful Design Consulting Is Bright and Fresh appeared first on Mindful Design Consulting.

Design 58
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The Rise of Recommerce

Chutegerdeman

The post The Rise of Recommerce appeared first on Chute Gerdeman.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Pandemic set to fuel five year D2C sales surge as 97% of UK online brands see direct selling as high priority

Retail Times

Brands selling online expect a five year surge in D2C revenues after the COVID-19 pandemic led many to invest in their own sales channels, according to new research.

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Ocado Retail reveals lost revenue of around £35 million as a result of CFC fire

E Delevry

Ocado Retail has revealed that it suffered lost revenue of around £35 million as a result of the disruption caused by a fire at its customer fulfilment centre in Erith earlier this year. The fire, which happened on July 16 th , saw less than 1% of the grid damaged thanks to a swift response. The CFC was able to commence operations as a spoke, delivering for both Ocado Retail and Morrisons customers, within three days, with orders being fulfilled from the site within a week.

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Why Should Product Startups Work with A Retail Accelerator Program

Retail Bound

Today, 10% of new product startups fail within the first year. Failure is also common for startups years two through five, with 70% falling in that category. There are several reasons why product startups fail. It could be bad timing, lack of financing, or even a poor management team. Perhaps if these failed product startups were part of a retail accelerator program, maybe their future would have been brighter.

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Kroger, Instacart Partnership Aims for 30-Minute Food Deliveries

VMS

Kroger (Cincinnati) and Instacart (San Francisco) are teaming up with the goal of delivering food and house staples in as little as 30 minutes, The Wall Street Journal reports. Grocery delivery is an increasingly crowded marketplace, the article notes, though it has been difficult to reach consistent profitability on account of high labor and transportation costs.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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'MY' DAY - 'Out of office'

Edge

‘MY’ DAY. A day of celebration, sharing memories and creativity…. In memory of our much beloved former MD, Sarah Myland, Studio Edge will be ‘out of office’ on Thursday 30th September 2021. The day gives us the opportunity to be ‘off work’. It gives us a chance to take a moment out of our busy lives to think about Sarah. Sarah Myland was wonderfully creative, stylish and indeed rather witty.

Art 52
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Social media stars enter world’s first food creator house in project devised by plant-based brand, Squeaky Bean

Retail Times

Seven UK social media stars have this week entered the Squeaky House, the world’s first food creator house – a multi-million pound mansion on the Jurassic Coast in Dorset. The project is the unique concept of leading plant-based food brand Squeaky Bean.

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This modular marble furniture defies all your expectations of marble

Design Wanted

Australian designer Fred Ganim has developed a flexible furniture system handcrafted from marble using time-honoured, traditional techniques. Marble doesn’t spring to mind when you think of modular furniture, a notoriously heavy material that is difficult to manipulate. And yet, Australian furniture maker Fred Ganim has found a way to do just that. Partnering with London-based studio Agglomerati, together they have unveiled a modular furniture system at Milan Design Week exploring the elemental

Flow 52
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Petits Filous injects £1m into No Added Sugar TV debut

Talking Retail

Children’s yogurt brand Petits Filous has kicked off a TV campaign for its No Added Sugar Pots and Mess Free Drinking Yogurt range. The campaign consists of shopper activity throughout September and a 10-second TV advert running until 10 October, as well as a partnership with Netmums. Petits Filous recently bolstered its Mess Free Drinking. This story continues at Petits Filous injects £1m into No Added Sugar TV debut.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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John Lewis Partnership to recruit 7,000 temporary roles this festive season

Retail Times

The John Lewis Partnership is recruiting more than 7,000 temporary roles across the country this Christmas - 2,000 more than last year - to meet increased demand over the busy festive period and to help customers get what they need to celebrate.

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Glo™ Store by ZIKZAK Design Studio

Home World Design

The logistics of the Glo™ store space is divided into three zones: acquaintance, testing, purchase. Continue reading.

Design 52
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Co-op appeal helps create over 50k meals for children following donations of 175,000 items

Retail Times

Central England Co-operative has revealed that kind-hearted shoppers have donated enough food to feed 50,000 children at risk of going hungry this summer.

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Gentle Monster opens second flagship store at Mall of the Emirates

Retail Focus

Gentle Monster has announced the opening of the brand’s second flagship store in the Middle East in Dubai’s Mall of the Emirates. The store features rotating kinetic installations, video artwork, and objects depicting mechanisms of evolution, allowing visitors to experience the intersection of two conflicting emotions: tension and beauty. The store will be home to many international eyewear brands as well as core collections from sunglasses and optical glasses for women, men and children.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.