Tue.Jan 11, 2022

article thumbnail

Australia Post names new retail divisional chief

Inside Retail

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices. Catriona Noble.

article thumbnail

Microsoft and A_DA rebuild Ancient Olympia for new AR experience

Design Week

Microsoft and New York-based experience design studio A_DA have returned the site of the first Olympic Stadium to its former glory using AI and augmented reality (AR). The Ancient Greek sanctuary of Olympia birthed the Olympic Games more than 2,000 years ago. It was also the site of the 41-metre-high Statue of Zeus, designed and built by the famed Greek sculptor Phidias.

Design 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Finalists revealed for Inside Retail’s Retailer Awards 2022

Inside Retail

Inside Retail is thrilled to announce this year’s finalists for the upcoming Retailer Awards presented by Commonwealth Bank. Judges for the 2022 awards include Inside Retail editor Jo-Anne Hui-Miller, CommBank’s national retail manager Jerry Macey, VMLY&R executive chairman Jon Bird, Australian Fashion Council acting chief executive Kellie Hush, TheDesignThinkers’ founder Nicola Mansfield, Macquarie University’s professor Jana Bowden, and Swinburne University’s assistant professo

Concept 264
article thumbnail

NFRN gives guarded welcome to News UK’s decision not to alter retail terms

Talking Retail

Newsagent’s body the NFRN has welcomed News UK’s decision to keep its retail terms the same after increasing the price of the Sun newspaper. The move comes after news group upset newsagents last year by increasing its delivery charges within the M25, despite what the NFRN characterised as “poor levels of service”. NFRN national president. This story continues at NFRN gives guarded welcome to News UK’s decision not to alter retail terms.

105
105
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

We’re witnessing one of the worst policy failures in Australia’s history

Inside Retail

Australians are getting a stark reminder about how value is actually created in an economy, and how supply chains truly work. Ask chief executives where value comes from and they will credit their own smart decisions that inflate shareholder wealth. Ask logistics experts how supply chains work and they will wax eloquent about ports, terminals and trucks.

Gifts 264
article thumbnail

Dead Man’s Fingers sweetens up its range with raspberry liqueur

Talking Retail

Rum brand Dead Man’s Fingers has added a Raspberry Rum Cream Liqueur to its portfolio. The variant is available now in a 700ml bottle, priced at £17, and has an ABV of 17%. Rachel Adams, global marketing manager for Dead Man’s Fingers Rum, said: “The cream liqueur category continues to see phenomenal growth, and is. This story continues at Dead Man’s Fingers sweetens up its range with raspberry liqueur.

More Trending

article thumbnail

UK supermarket sales exceed expectations as Brits spend £7.1bn in the two weeks leading to Christmas, Nielsen reports

Retail Times

UK shoppers spent a total of £7.1bn at UK supermarkets in the two weeks ending 25th December with weekly sales peaking at +14.8%, reveals new data released today by NielsenIQ. This figure exceeds previous forecasts from analysts at NielsenIQ, in which sales were predicted to grow to £6.8bn, up from £6.7bn in 2020.

98
article thumbnail

Pharmacists on the frontline: How the RAT crisis is putting staff at risk

Inside Retail

Since the explosion of Omicron cases in Australia over the Christmas period and the resulting strain on PCR test centres, many state governments are now advising citizens to use rapid antigen testing (RAT) and to report a positive result to the state health department. But in NSW and the ACT, the reporting mechanisms are not yet available, resulting in a large chunk of positive cases going unreported.

article thumbnail

Sustainable furniture design brand Noah Living does better with less—starting with this modular sofa

Design Wanted

Smart materials and a smarter construction make Noah Living’s modular sofa adaptable, durable and easy to recycle. For design start-up Noah Living, launching at the start of a global pandemic was incredibly apt, despite its difficulties. Pushing the sustainability agenda forward and highlighting the importance of flexible design, it has created the perfect opportunity for the Berlin-based brand to introduce its ethos, marked by the launch of its innovative modular sofa.

Design 98
article thumbnail

Bunnings customers caught up in international data breach

Inside Retail

Bunnings has been caught up in a data breach and may have had personal information about its customers exposed. US-based scheduling platform FlexBooker, which Bunnings uses to power part of its ‘Drive & Collect’ service, was breached in late December and saw 3.7 million users’ information leaked. Bunnings’ chief information officer Leah Balter confirmed to Crikey that its customers’ data could be included in the leak, but that it would only involve customers’ name and email addresses, as the

244
244
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Design in 2022 – what will hospitality interiors look like?

Design Week

We’ve been through such a topsy turvy couple of years, but what we’ve learned is that design creativity and trends don’t stop for anything, they just react to a crazily changing world. So here are my predictions: Deck the walls: An explosion of wallpaper is going to be one of the key trends this year with as people wanting something more vibrant in their spaces.

article thumbnail

Why inventory needs to be local

Inside Retail

The rise of e-commerce has had a major impact on retail supply chains. Retailers are now investing significant resources into logistics, deploying the latest inventory management systems, automating warehouses and hiring hundreds of hardworking staff in an effort to pick, pack and ship online orders as quickly as possible. But as customers’ expectations around delivery speed and cost continue to rise, and courier networks remain under pressure, sophisticated warehouses or distribution centres ar

Location 200
article thumbnail

Ferrero makes retailer website more accessible

Talking Retail

Ferrero has made improvements to its convenience retailing facing website – Your Perfect Store – following retailers becoming “increasingly time-poor” and reverting towards digital channels for support. The website will be “even more accessible than before”, with easier navigation and information to digest. To celebrate the relaunch of Your Perfect Store, Ferrero is giving five.

64
article thumbnail

Melbourne Fashion Festival partners with PayPal in three-year deal

Inside Retail

Melbourne Fashion Festival is partnering with PayPal as its naming rights sponsor for the 2022 show in a three-year partnership that aims to “ignite creativity and commerce”. Now in its 26th year, the PayPal Melbourne Fashion Festival is the “longest-running and most culturally significant consumer fashion event in Australia,” according to MFF chair Launa Inman, and will be held at Collingwood Yards.

Fashion 147
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Two Nisa retailers to help run the group’s charity

Talking Retail

Two Nisa retailers have been made trustees of the group’s registered charity Making a Difference Locally (MADL). Valerie Aston, director of the Scarborough-based Proudfoot Group, and Baz Aslam, director of Fishpool News in Bury, were appointed following an application process in November. Aston has worked at the Proudfoot supermarket group for more than 28 years.

64
article thumbnail

How Amazon’s retail battle with Reliance turned into a legal quagmire

Inside Retail

For more than a year, Amazon and India’s Future Group have been locked in a complex legal stand-off that has stalled Future’s US$3.4 billion sale of assets to the US firm’s rival Reliance Industries – with no end in sight. Here’s what the dispute, seen as key to deciding who gets an upper hand in one of the world’s fastest-growing retail markets, is all about.

Gifts 130
article thumbnail

London-based dragon fruit snack brand wins Selfridges’ listing

Retail Times

One of the newest brands on the snack scene, Soul Fruit, is celebrating after securing a new deal to supply high end retailer, Selfridges, with its delicious dragon fruit snacks.

59
article thumbnail

Why consumers are hungry for the rise in casual dining

Inside Retail

Despite the setbacks of the last 12 months for the hospitality industry, the next 12 to 24 months are looking up, with exciting innovations and digital-driven changes for many franchises. Casual dining’s advantage is that it sits between fine dining and takeaway/delivery. That’s also the challenge. As Aussies hunkered down last year to weather the Covid storm, takeaway and delivery kept the hospitality sector alive.

Consumer 130
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Post Office’s cash handling hits record level again

Talking Retail

Latest figures reveal that post offices are continuing to handle more and more cash, with total deposits and withdrawals of £3.1bn in December. Even so, business cash deposits actually dipped by 1.8% to £1.02bn in December, as Covid 19 restrictions cut takings for some businesses. The broader increase for the Post Office in handling cash. This story continues at Post Office’s cash handling hits record level again.

59
article thumbnail

How Michael Ford pulled Greenlit Brands back from the brink

Inside Retail

Inside Retail : When I spoke with Gerry Harvey a few months into the Covid-19 pandemic in 2020, he described it as one of the best things for his business because of how much people were spending on their homes. What impact has Covid had on Greenlit Brands? Michael Ford: I think he’s an anachronism if he felt it was the best thing for his business.

Apparel 130
article thumbnail

Data specialist says c-stores need to respond to delivery apps challenge

Talking Retail

Food delivered through delivery apps is hitting traditional ways of buying food through grocers, says data specialist Cardlytics. Its latest analysis argues that delivery apps were the “breakout stars” of 2021, with apps including Getir, Zapp and Weezy increasing their business by 123% in the last five months of the year, compared to a 22%. This story continues at Data specialist says c-stores need to respond to delivery apps challenge.

59
article thumbnail

Chill bar

Retail Design Blog

With red glossy lacquer panels as the wall panel and ceiling, the bar presents a splash of bright red under.

73
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

NielsenIQ figures confirm Christmas spending well ahead of last two years

Talking Retail

Spending at UK supermarkets over Christmas was significantly up on both 2020 and 2019, according to till data from analyst Nielsen. The figures show that shoppers spent £7.1bn at UK supermarkets in the two weeks ending 25 December, up 9.4% on last year and 14.5% on 2019. Nielsen said that not only did the figures. This story continues at NielsenIQ figures confirm Christmas spending well ahead of last two years.

59
article thumbnail

Social factors – Time to focus on the “S” of the ESG

Eye on ESG

A company’s ability and commitment to include en­vironmental, social, and governance (ESG) factors in its strategy becomes more and more important to investors, consumers, policy makers, civil socie­ty organizations and other stakeholders. There is a funda­mental societal shift towards sustainability and responsi­bility. Managers are held accountable for ESG compliance.

article thumbnail

Bridesmaid Proposal Box Ideas

Thrifts and Tangles

Are you or someone you love getting married? If the answer is yes, then congratulations! If the answer is no, that’s fine too! I’m just glad you’re here. I’m getting married this Summer, so I’ve been searching the web for cute bridesmaid box ideas. As a minimalist and conscious consumer, a lot of this wedding […].

article thumbnail

Elvie’s non-electric Curve breast pump hides neatly inside a bra

Design Wanted

FemTech company Elvie has developed a bra insert that enables simple, hands-free milk expression. Elvie is the leading FemTech brand developing smarter technology for women by women—here, it offers an alternative to outdated breast pumps and enables users to enjoy a quieter and more comfortable experience (without the need for electricity). Without the need for batteries or a motor, the Elvie Curve breast pump can capture up to four ounces of milk.

Design 52
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Lidl’s lack of online hampers Christmas sales growth, says GlobalData

Retail Times

Following today’s release of Lidl’s figures for Christmas FY2021/22; Juliet Cuell, retail analyst at GlobalData, a leading data and analytics company, offers her view: “In the war of the discounters, Lidl has won the festive battle with 2.6% sales growth versus Aldi’s 0.4% rise over a similar period, however Lidl’s lack of transactional website held back its growth potential, given more consumers are now willing to buy groceries online.

article thumbnail

Big Lots Plans 500 Stores

VMS

Big Lots (Columbus, Ohio) said it could open as many as 500 or more net stores, according to a company press release. According to an investor presentation, the company plans to open at least 50 stores in 2022 and more than 80 each following year, Retail Dive reports. In its recently released fourth quarter results, Big Lots accomplished a two-year comparable store sales growth of 9 percent, based on a quarter-to-date basis through the end of December 2021.

article thumbnail

Gen Z and Millennials increasingly willing to buy directly from brands, bypassing traditional retail channels, Capgemini finds

Retail Times

Gen Z and Millennial shoppers are now more likely to order products directly from brands, and 72% of all shoppers expect to have significant interactions with physical stores once the pandemic subsides – up from 60% pre-COVID. This is according to a new Capgemini Research Institute report, What Matters to Today’s Consumer, which reveals the far-reaching impact of the pandemic on consumer behavior and preferences.

article thumbnail

Planet Fitness to Purchase Sunshine Fitness

VMS

Planet Fitness (Hampton, N.H.) is planning to acquire franchise Sunshine Fitness, according to CNBC. Sunshine Fitness is currently an operator of more than 100 Planet Fitness locations, primarily in Florida, North Carolina and South Carolina. The cash-and-stock deal is reportedly valued at $800 million. During 2021, Planet Fitness opened 132 locations and ended the year with an increase of 1.7 million members, totaling 15.2 million.

article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.