Thu.Jul 15, 2021

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Former Auspost exec takes on role as Coles CTO

Inside Retail

Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”. Two of the former employees have left to join former CEO Christine Holgate at Global Express – Michael Oates, former manager of mail services and Holgate

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Changes made during Covid outbreak help forecourt store boost takings by 75%

Talking Retail

A Nisa Local forecourt retailer in Yorkshire has made changes during the Covid lockdown that have led to a 75% increase in sales. The store at Pocklington Services found that during the Covid outbreak commuter footfall fell dramatically, but this was replaced by a new sort of customer, those using the store for their main. This story continues at Changes made during Covid outbreak help forecourt store boost takings by 75%.

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Retail appointments of the week

Inside Retail

Former AusPost exec takes on role as Coles CTO. Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”.

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Nestlé expands KitKat Chunky range with caramel popcorn bar

Talking Retail

Nestlé Confectionery is set to launch a limited edition popcorn bar for its KitKat Chunky brand. KitKat Chunky Salted Caramel Popcorn will be available from 2 August in a 42g bar, featuring wafer alongside a layer of salted caramel popcorn filling, covered in milk chocolate (70p). The launch will be supported with social media and. This story continues at Nestlé expands KitKat Chunky range with caramel popcorn bar.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Yoox Net-a-Porter: Here’s how to win at e-mail marketing

Inside Retail

By the end of the year, the number of emails being sent to consumers is expected to increase to 320 billion, according to data from Statista. But for businesses to cut through the noise of the extremely competitive world of email marketing, a strong collaboration between a company’s marketing and technology teams is needed, according to Iain Hunneybell, Yoox Net-a-Porter’s global head of information security.

Marketing 246
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Knowdonia’s sheepish identity encourages tourists not to follow the flock

Design Week

Bath-based design studio Thisaway has crafted the identity for Knowdonia, a tour guide company launched in Wales’ Snowdonia region. Thisaway created the name and logo for the recently-launched company, as well as a series of social media icons and vehicle livery. Located in North Wales, Snowdonia is home to the highest point in the country, Snowdon.

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Moves & changes – design industry news

Design Week

People. London-based consultancy Fluxx (which recently merged with MagneticNorth ) has appointed David Bailey as executive creative director. Bailey previously co-led the BBC’s user experience and design team. Jim Hare has joined London design studio Bulletproof as digital creative director. Having previously worked with brands including Cadbury, Mastercard and Lipton, Hare will lead Bulletproof’s digital output.

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Abercrombie & Fitch reinvents Gilly Hicks as gender-inclusive Gen Z brand

Inside Retail

Gilly Hicks, the once Sydney-themed lingerie brand of US apparel giant Abercrombie & Fitch, has released a gender-inclusive range of lingerie as it sets out to reinvent the brand. . The launch coincides with a new store prototype and a digital experience. “As part of its brand evolution, Gilly Hicks is now more gender-inclusive; the brand is introducing underwear, loungewear and activewear in patterns and colours that match everyone’s styles, regardless of gender identity,” the company said

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Kroger Appoints Senior VP of Retail Divisions

VMS

Grocery chain Kroger (Cincinnati, Ohio) has named Valerie Jabbar as its senior VP of retail divisions, reports Supermarket News. She succeeds Steve McKinney, who is retiring after a 40-year career at the retailer. “Valerie is a dedicated leader who provides strong results through her passion for people, both associates and customers. Her proven success of building highly motivated teams and executing with excellence will foster an energy and commitment to continue delivering a full, fresh and fr

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Victoria enters five-day lockdown starting tonight

Inside Retail

The state of Victoria is entering a snap five-day lockdown starting 11:59 tonight in an effort to quash Covid-19 cases that have popped up in the community. As of Thursday, 18 cases were confirmed in the state. Premier Dan Andrews said the restrictions that were in place during the last lockdown would be repeated now. “If you were authorised to work then, you will be authorised to work now.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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After Numerous Delays, American Dream Set to Cut Ribbon on Luxury Wing

VMS

The long-anticipated American Dream shopping center in East Rutherford, N.J., has set an opening date of Sept. 17 for its luxury wing, according to Forbes. The area, called The Avenue, has suffered a number of setbacks, including the bankruptcy of one-time anchor Barneys New York. “It’s a long time coming,” said Chief Creative Officer Ken Downing. “Brands showed great enthusiasm for American Dream.

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Reinventing vitamins: Inside JS Health’s overseas expansion

Inside Retail

What started out as a personal blog for Jessica Sepel during her studies in health and nutrition over 10 years ago, laid the foundations for what is now leading wellness and lifestyle brand JSHealth. The small but loyal community of followers Sepel built up over the years now stands at more than a million. “I’m very grateful for that because the community could see that I had a genuine desire to help.

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Bed Bath & Beyond Extends Curbside Pickup Hours

VMS

Bed Bath & Beyond (Union, N.J.) has extended its curbside pickup service hours to allow customers to pick up purchases at any store before it opens for business, according to a press release. Beginning today, shoppers can pick up purchases made online beginning at 8 a.m. Orders will also be ready in one hour from the time the order was placed, faster than the previous window of two hours.

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‘A lucrative market’: How Ebay is ramping up its sneaker offer

Inside Retail

Sales of sneakers on Ebay Australia have increased by 51 per cent since the launch of the company’s Authenticity Guarantee service in May, where third-party experts verify any Nike, Adidas, New Balance, Converse or Vans sneaker sold for over $150 to ensure shoppers aren’t getting duped by a fake. Now with the opening of a local authentication centre in Sydney, sales are expected to grow even further.

Marketing 244
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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50 Creative Display And Promotion Ideas to Outsell Your Competitors at Retail This Summer

RepslyBlog

For the most part in the United States life is beginning to feel a bit more normal as the Covid pandemic eases. It’ll also come as no surprise that consumers are excited to get back to their regular in-store shopping motions and are eager to discover new products and innovations they may have missed in the past year and a half. While creative promotion has always been in the DNA of brands, now the market is ripe for it.

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Morrison proposes “more simple and streamlined” business support process

Inside Retail

Prime Minister Scott Morrison has suggested further federal government support will be available for businesses and individuals affected by future COVID-19 lockdowns and will come into effect from the second week of restrictions. The news comes as Victoria heads into a state-wide five-day snap lockdown, coming into effect as of 11.59pm Thursday, to curb an outbreak of the virus.

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Historic reform to food system needed to protect the NHS, improve the health of the nation and save our environment

Retail Times

The National Food Strategy today calls on the Government to commit to a historic package of reforms in order to build a better food system for a healthier nation.

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4 ways to improve productivity, profitability and performance

Inside Retail

Last year demonstrated the importance of global supply chains and local manufacturing to keep our supermarket shelves full. To achieve this, we need to run efficient supply chains from paddock to plate, procurement to delivery and supplier to consumer. But most businesses aren’t delivering anywhere near their true potential, capacity or capability. With over two decades of experience in global manufacturing, I’ve seen how the best-of-the-best companies operate.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Knowdonia’s sheepish identity encourages tourists not to follow the flock

Design Week

Bath-based design studio Thisaway has crafted the identity for Knowdonia, a tour guide company launched in Wales’ Snowdonia region. Thisaway created the name and logo for the recently-launched company, as well as a series of social media icons and vehicle livery. Located in North Wales, Snowdonia is home to the highest point in the UK, Mount Snowdon.

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Michael Hill trades up in FY21 despite 10,000 lost trading days

Inside Retail

Michael Hill has enjoyed a “solid” year of sales despite the impact of the Covid-19 pandemic, with same store sales up 8.6 per cent for the year to 27 June despite over 10,000 lost trading days. Digital sales grew 1.1 per cent and broke $30 million for the first time for the group, hitting 6.2 per cent of full year sales. “This performance provides further evidence that our strategic transformation agenda is on track and delivering.

Balance 195
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Justworks Headquarters by Unispace

Retail Design Blog

Unispace worked with Justworks to overcome significant obstacles and deliver a world class headquarters for their location in New York.

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New service aims to ditch wholesalers and let stores buy from manufacturers

Talking Retail

An e-commerce platform that plans to help convenience stores by-pass wholesalers and buy direct from manufacturers is to launch by the end of this year. Subscribbe, which is intended to help convenience stores compete on price with the big supermarkets, is aiming to create a “corner shop conglomerate”. Co-founder Erica Donna said that one of. This story continues at New service aims to ditch wholesalers and let stores buy from manufacturers.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Nordic Books store by Yatofu Creatives

Retail Design Blog

Situated only a two-and-a-half-hour drive south of Shanghai, the coastal city of Ningbo boasts a similar historic downtown dotted with.

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Stores can help with electric vehicle charging, says ACS

Talking Retail

Independent retailers have an important role to play in boosting the UK’s network of electric vehicle charging points, said the Association of Convenience Stores (ACS). ACS chief executive James Lowman, responding to the latest update on government plans to de-carbonise the economy, welcomed the efforts but highlighted difficulties for stores. He said: “Convenience stores, especially.

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Geisha Coffee Collection by Lung-Hao Chiang

Retail Design Blog

Collected four geisha coffees to present the image of geisha in the packaging more closely. Geisha coffee in Taiwan is.

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Forget the pub, we want a corner shop say 70% of British people

Talking Retail

More than 70% of Britons would prefer to be close to a convenience store than a pub, park or station, according to a new survey. The research found that a nearby corner shop tops the wish list of 72% of people, well ahead of a pub (48%), park (63%) or a supermarket (57%). The study, This story continues at Forget the pub, we want a corner shop say 70% of British people.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Cartier, London

Retail Store Windows

It's been absolutely ages since we looked at this brand. Normally we don't tend to see a lot visually from them and Tiffany is our usual go-to. However, while no jewellery is on show here which makes the scheme look a little vacant it did however enable us to focus on the visual aspects which the brand have employed. We also did have more images although, the usual, computer crash-like scenario only left us with two usable ones.

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The New Raw gives new life to marine plastic waste with 3D-printed beach furniture

Design Wanted

The Elements is a limited edition collection that uses 80% recycled marine plastic and is 100% recyclable. There’s beauty in the fact that Dutch design studio The New Raw has created beach furniture out of marine plastic waste. It sounds impossible but their limited edition collection, with its sandy colour and wavy forms, turns the issue of plastic pollution on its head and makes shorelines an even prettier place.

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Cracking The Code: Design Through The Lens Of Our Eight Primal Needs

All Work

As companies plan their return to the office, now is a good time to re-evaluate the workplace and understand what will motivate the returning workforce. The eight primal needs subconsciously drive human actions with the end goal of seeking fulfillment and survival—including actions in the workplace. BHDP shares how workplace design can tap into these primal needs and positively foster connectedness and acceptance.

Design 62
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Pop Golf mini-golf course by Zachary Pulman Design Studio

Retail Design Blog

Zachary Pulman Design Studio’s Pop Golf project uses bling, bright lights and social media to attract a young crowd. Key.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.