Mon.Dec 06, 2021

article thumbnail

New report details the pandemic pressures on retail’s workforce

Inside Retail

Retail and fast-food workers across Australia have seen their working hours and job security fall over the course of the pandemic, alongside an uptick in customer aggression , according to a joint report by the Australian National University and the University of Sydney. The ‘Pandemic Pressures’ report found that 49 per cent of retail workers reported their job security had fallen – worse among women and Australians who speak a different language at home – throughout Covid-19, as well as 51 per

Shopping 246
article thumbnail

Crackdown on shop staff attacks gets thumbs up from more retail bodies

Talking Retail

This week’s government proposal to make the law tougher on anybody who attacks a shopworker has continued to receive a positive reaction, with both shopworkers union Usdaw and the NFRN welcoming the move. Usdaw (Union of shop, distributive and allied workers) says it is looking at the wording of the proposed amendment to the Police, This story continues at Crackdown on shop staff attacks gets thumbs up from more retail bodies.

Shopping 126
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Toys ‘R’ Us rides Black Friday boom, but delivery delays bite

Inside Retail

Toys ‘R’ Us saw online sales jump 139 per cent during November, driven by the success of its Cyber Week sales. According to the business, invoiced sales revenue hit $4.09 million during the month, while the actual number of orders jumped 81 per cent to 31,200. Average order value also improved, hitting $121.40 – a 30 per cent improvement on the same time last year.

Expansion 130
article thumbnail

Taylor’s of Tickhill passes out of the family’s hands after 75 years.

Talking Retail

A convenience store run by the same family for 75 years has been sold. Taylor’s of Tickhill has seen three generations of the family running the store since 1946, developing the business from a small off licence and food store to the much larger grocery shop it is today, specialising in fine wines and cheeses. This story continues at Taylor’s of Tickhill passes out of the family’s hands after 75 years.

Shopping 122
article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Here’s the real reason customer abuse is rising

Inside Retail

Readers would have seen footage and read articles about increasing abuse and aggression directed toward frontline service workers. Whether in a café, supermarket, bookstore or service station, Covid-19 has transformed the way services are delivered. New check-in procedures, acrylic screens, increased hygiene measures, contactless transactions, and safe-distancing requirements have become the norm and friction with customers has increased.

Other 130
article thumbnail

Restrict alcohol marketing just like tobacco and HFSS food, say campaigners

Talking Retail

Promoting alcohol should be subject to the same restrictions as tobacco and unhealthy food, according to a new report. The Alcohol Health Alliance (AHA), says in its latest report that alcohol marketing should be more tightly controlled to protect children and vulnerable adults. The report, titled “No escape: How alcohol marketing preys on children and.

Marketing 122

More Trending

article thumbnail

Inside Design Miami 2021: meditation headsets and the rise of NFTs

Design Week

Design Miami 2021 returned in full capacity this year, bringing together international furniture designers and a spotlight on the break-through NFT sector. This marked the 17th edition of Design Miami, which runs alongside Art Basel, after a reduced version in 2020 due to the pandemic. The design fair brought together over 35 galleries and studios from around the world, each showcasing a “design.

Design 116
article thumbnail

Delivery like a G: Menulog challenged by Australia’s labour shortage

Inside Retail

A year on from a company-wide rebrand, Australian food delivery platform Menulog is going from strength to strength, helped by increased demand for home-delivered food during the pandemic. Menulog’s ANZ commercial director Rory Murphy said the last 18 months have been “transformative” for the business. Since Murphy joined Menulog in 2016, the sales team has grown from 25 to 170, and the business has grown its partner portfolio from 6000 to over 33,000 restaurants in ANZ.

article thumbnail

WKD kicks off festive social media campaign

Talking Retail

WKD is launching a Christmas social media campaign to “help people celebrate their friendships and reconnect with mates”. The “Merry ChristMATES” campaign consists of an online competition to win festive prizes, including Christmas jumpers, bobble-hats and branded stockings, as well as video content from former Love Island stars Chris Taylor, Brad McClelland and Dale Mehmet.

article thumbnail

The labour drought and four effective ways to address it

Inside Retail

The Great Resignation – Dear Boss, I quit. What is the root of problem? What are possible responses? How can you thrive in the new frontline reality? Where is the talent hiding? The labour drought is unprecedented in its scale and mysterious in its origins. There has never been such a reluctance by the unemployed to go into open roles, as far back as labour-market data goes.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

NRF: Holiday Predictions May Exceed Expectations

VMS

The National Retail Federation (NRF; Washington, D.C.), announced its prediction for holiday sales may exceed the organization’s initial projections made back in October, and may be as high as 11.5 percent year over year, according to a press release. Its initial projections were an increase of 8.5 to 10.5 percent. NRF Chief Economist Jack Kleinhenz says, “Now that we’re in December, the holiday shopping season is nearing the finish line.

article thumbnail

One-on-One with Roy Morejon @ Enventys Partners

Retail Bound

Tell us more about Enventys Partners? What is your role at the company? Enventys Partners is the industry’s leading full-service, turnkey product launch agency. They combine start-to-finish, all-encompassing product development services with digital marketing expertise to create innovative products and bring them to market. As a global leader in product development and marketing with offices spanning the globe, Enventys Partners designs, prototypes, manufactures, fulfills, crowdfunds, and market

Art 98
article thumbnail

How can data science underpin and accelerate progress on sustainability?

Retail Times

It might sound like the preserve of tech and IT whizzes, but data science – simply put, the act of extracting meaning from data - underpins a lot of the progress on sustainability when it comes to retail technology.

98
article thumbnail

Here’s the winners of the LIT Lighting Design Awards 2021

Design Wanted

Farmani Group and 3C Awards are pleased to formally announce the winners of the 5 th Edition of the LIT Lighting Design Awards, the Lifetime Achievement prize and spotlight recipients. The LIT Lighting Design Awards was created five years ago to recognize the efforts of talented international lighting product designers and lighting implementers. The LIT Awards was envisioned to celebrate creativity and innovation in the fields of lighting products and applications.

Light 98
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Christmas window displays 2021: skiing hedgehogs, stained glass and more

Design Week

Last year, Harvey Nichols shouted a collective “Bah, humbug” to Christmas. With this year’s window displays, the department store’s offering is designed to “spread joy and happiness” Bright colours are the star of the show this year – a stark contrast to last year’s monochrome affair. Modern stained glass panels form the background of several of the windows.

Display 98
article thumbnail

Glossier’s Los Angeles store takes cues from Hollywood studios

Dezeen

Oversized signage, large props and pink hues feature in Glossier 's new location in Los Angeles , designed by the beauty brand's in-house team. L-shaped in plan, the store stretches along Melrose Avenue and West Knoll Drive in West Hollywood. It sits a few blocks from Glossier's former LA store, which was shuttered in 2020 due to coronavirus. The new Glossier store in LA stretches along Melrose Avenue and West Knoll Drive.

article thumbnail

Tech by Design: QR Codes Come of Age as Post-Pandemic Success Story

VMS

Technology in retail is a curious thing. There’s no doubt technology will have a growing influence on the in-store shopping experience in the years ahead, and there’s really no debate to counter that narrative. Exactly what that future will look like, however, isn’t as clear. Case-in-point: Prior to the pandemic, if you were to ask retailers where the opportunity exists for using technology in stores, many would have touted the promise of interactive experiences – touch interactivity, in particu

Design 86
article thumbnail

UK adults spent more than £6.6 billion on pandemic purchases they no longer use, Aviva findsF

Retail Times

UK homes are host to regretted pandemic purchases worth more than £6 billion, according to a new study from Aviva.

105
105
article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

article thumbnail

Jay Highland, Joins WD Partners as EVP, Creative

VMS

WD Partners is excited to announce that Jay Highland will be joining our team as EVP, Creative, effective today. Jay will bring formidable leadership to our creative teams, our executive group, and our clients. Jay will focus on elevating creative product on all projects, present and future, fostering talent, and furthering our culture as a brand. Jay spent over 17 years building teams, leading creative, and collaborating with all disciplines.

article thumbnail

IPPUUKISHI SHINSAIBASHI

Retail Design Blog

“IPPUUKISHI”, secondhand luxury watch stores, is opened a new store at the main shopping street called “Shinsaibashi shoutengai” in Osaka.

article thumbnail

Shoe Carnival Acquires Shoe Station

VMS

Shoe Carnival (Evansville, Ind.) has announced its acquisition of Shoe Station Inc., which operates five locations in the Southeastern U.S., according to a company press release. The family-owned, privately held business was acquired for $67 million. Through the acquisition, Shoe Carnival will begin operating Shoe Station’s locations. Shoe Carnival’s President and CEO Mark Worden says, “We are excited to welcome Shoe Station to the Shoe Carnival team … Coming on the heels of our best quarter of

article thumbnail

Shopper confidence rises slightly ahead of Christmas, says ShopperVista

Talking Retail

Retailers have received a welcome boost for Christmas, as a benchmark survey suggests that shopper confidence has risen for the first time since the Spring. The November 2021 shopper confidence index, from ShopperVista, has risen for the first time since April. Even so, it remained in negative territory, rising from -11 to -9 over the. This story continues at Shopper confidence rises slightly ahead of Christmas, says ShopperVista.

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Shoe Carnival Acquires Shoe Station for $67 Million

VMS

Shoe Carnival (Evansville, Ind.) has announced its acquisition of Shoe Station Inc., which operates five locations in the Southeastern U.S., according to a company press release. The family-owned, privately held business was acquired for $67 million. Through the acquisition, Shoe Carnival will begin operating Shoe Station’s locations. Shoe Carnival’s President and CEO Mark Worden says, “We are excited to welcome Shoe Station to the Shoe Carnival team … Coming on the heels of our best quarter of

article thumbnail

Kickstart scheme could be better, says ACS

Talking Retail

The Association of Convenience Stores (ACS) has told the government that the scheme which provides retailers with funding for job placements could be improved. The Kickstart scheme provides funding for training and job placements for 16-24-year-olds on universal credit and deemed to be at risk of long-term unemployment. The ACS submission to a consultation on.

64
article thumbnail

Massimo Dutti, London

Retail Store Windows

This brand always presents their schemes with such style. Throughout 2021 we have seen some very sophisticated installations in their windows and this one certainly doesnt dissapoint. Perfectly dressed figures and simple Black and White graphics both inside the window and across the fenestration is Massimo Dutti right now. Check out our fantastic sponsors below for incredible Visual Merchandising solutions or click on the banners on the side of the main page at www.retailstorewindows.com Don't f

article thumbnail

Danish home retailer JYSK announces record profits for UK & Ireland

Retail Times

Danish furniture and home furnishings brand, JYSK has announced record results in the UK & Ireland during the financial year 2020/2021, with total sales reaching €68.9M, an increase of 67% on previous year.

article thumbnail

Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

article thumbnail

Smart home device Soove tracks stress using facial recognition

Design Wanted

London-based studio Recipe Design has unveiled Soove, an Ambient home monitoring device with advanced facial tracking and audio capture technology. Growing demands on our modern lives have led to a concerning increase in our stress levels linked to numerous chronic health conditions. With a sudden global shift to holistic health practices, consumers are starting to prioritise sleep as an essential part of their wellness routines, exposing a growing opportunity to lead the conversation around sle

article thumbnail

Have we reached peak gin? New research shows vodka and martinis are more popular

Retail Times

Interest in gin among UK drinkers has fallen dramatically this year, but vodka and martini cocktails have taken off, according to data released today.

59
article thumbnail

Studio Peipei’s vases use sustainable glass made from seashells

Design Wanted

German designer Benedikt Peirotén proposes using waste streams to replace the energy-intensive ingredients in glass. When you factor in energy use during the production of glass and the impact mining for its ingredients has on the planet, the case for glass gets weaker and weaker, prompting designers to explore new and more sustainable ways to produce it.

Form 52
article thumbnail

Goldsmiths unveils new concept in the White Rose Shopping Centre, Leeds

Retail Times

Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, has opened its doors at the White Rose Shopping Centre, Leeds, to reveal a dynamic new design and shopping experience. The showroom at White Rose follows the recent openings in Leicester, Lincoln, Braehead, Brighton, Canterbury, and Reading.

article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.