Wed.Nov 18, 2020

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How We’ll Shop in 2021: Key Trends and Consumer Habits

RetailMinded

How, where and who we shop with is changing at breakneck speed. Over the past six months we’ve seen seemingly infallible household brands declare bankruptcy, shopping malls have become ghost towns and the ecommerce industry has boomed to the point where data suggests that it will almost have doubled in size by 2022. . Shopping habits changed so rapidly in 2020 that thousands of businesses were caught unaware.

Consumer 128
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Who Do You Trust? Why the Pandemic Era Calls For More Trust and Transparency From Online Brands 

RetailMinded

One thing is becoming certain in the pandemic era — trust and transparency have never been more important. . Over the past three months, Brightpearl has surveyed over 2,000 US consumers to better understand their priorities and concerns as the pandemic evolves, and we’ve discovered a new consumer emerging from this period of uncertainty that places far greater priority on trust than ever before.