Tue.Apr 12, 2022

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Bad debt blowout fuels massive Afterpay loss

Inside Retail

Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.

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foster + partners completes seoul apple store with landscaped pockets

Design Boom

located at the corner of the site, the park pockets are envisioned as calm escapes from the busy street and covered meeting spots for the community. The post foster + partners completes seoul apple store with landscaped pockets appeared first on designboom | architecture & design magazine.

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Dan Murphy’s opens premium concept store stocking rare wines

Inside Retail

Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.

Concept 246
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Jodrell Bank’s new visual identity hopes to inspire a “sense of awe”

Design Week

London-based design consultancy Johnson Banks has crafted the new brand identity for research centre and observatory Jodrell Bank, home to the Lovell Telescope. The Cheshire-based observatory was established over 75 years ago, and is now owned and managed by the University of Manchester. Its centrepiece is the Lovell Telescope, built in the 1950s by Bernard Lovell, and once the world’s largest.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Rodd & Gunn to open global flagship in Brisbane

Inside Retail

New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.

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Kellogg’s reduces salt in Special K cereal range by 20%

Retail Times

Cereal and snacks giant Kellogg’s is today announcing salt in one of its biggest cereal brands - Special K – has been reduced by an average of 20% across the product range.

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Creative Services at Bay Cities

Bay Cities

Bay Cities has expanded their offerings to now include a full menu of creative services for their clients. With an emphasis on working from concept to completion, expect a 360° approach to your campaign, starting with extensive market research from our trendspotters who stay up to date on retail trends to benefit your product’s success. With so many elements a part of the design and marketing process, producing the right retail display can be overwhelming on your own.

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Priceline Pharmacy launches health insurance

Inside Retail

Priceline Pharmacy has launched a new health insurance offer in partnership with healthcare fund NIB. The health cover includes all areas of private health insurance and provides Priceline perks where applicable. Priceline health insurance members will receive Sister Club bonus points for every $1 spent on the premium and a $5 voucher for every $50 spent in Priceline and Priceline Pharmacy stores.

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FTC Uses Civil Penalty Authority in Rayon-as-Bamboo Cases

Hunton Andrews Kurth

Several retailers recently settled cases with the FTC over allegations they deceptively marketed “bamboo” textiles. These cases come as some of the first, if not the first, instances of the FTC using its revived civil penalty authority to punish initial offenses by retailers. According to the FTC’s complaints, the retailers advertised numerous textile products as made of bamboo when in fact they may have originated from bamboo but had been manufactured and processed into rayon.

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Farewell cash, hello contactless: How retailers can keep up with consumers

Inside Retail

Covid has been a rollercoaster for all businesses, particularly those in the hair and beauty industry. Salons have been forced to open and shut their doors at a moment’s notice, then have been scrambling to work out the next steps. When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Aptamil Follow on Milks ‘Product of the Year’ Pre-Measured Tabs go live across major retailers

Retail Times

Aptamil, the UK’s leading baby and toddler milk brand has announced the roll out of its award-winning Pre-Measured Tabs at major retailers ahead of an extensive summer marketing campaign, going live at the end of May. It follows the exclusive and highly successful launch of the unique Tabs format in Boots a year ago, with the Follow-on Milk version being nominated by consumers as the winning innovation in the follow on milk category of the 2022 Product of the Year awards.

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Omnichannel Ecosystems: the ultimate extension of an omnichannel model

Inside Retail

Omnichannel retailing describes a type of retail system which allows for the engagement of customers via as many channels as are relevant based on the context and purpose of the retail business. . This of course already means the physical store, phone, online, mobile, and social channels, but new channels are constantly emerging due to market conditions, the customer’s goal and customer journeys are often hybrid. .

Strategy 147
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Meet our picks for the 2nd Edition of the SIT Design Award

Design Wanted

Created to shed light on the efforts of diverse talented designers across the globe – the SIT Furniture Design Award celebrates creativity. Sharing innovative visions – […]. The post Meet our picks for the 2nd Edition of the SIT Design Award appeared first on DesignWanted.

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Is the drive to be customer-first hurting retail’s most vulnerable workers?

Inside Retail

Every time someone clicks to order online, a growing cohort of behind-the-scenes workers with no direct customer interaction is under pressure to fulfil that need. Out of sight and out of mind, these people often bear the brunt of unrealistic customer expectations. Life and Death in the Warehouse , the BBC’s new factual-based drama, exposes how a ‘customer fixated’ culture is putting pressure on employees in warehouses around the world.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Dispensary Construction Tracker Tool for Multi-Site Build Outs in the Cannabis Industry

Instore Design

As cannabis restrictions lift across the United States, we’re seeing an increase in demand for new construction among business owners in the cannabis space. If you’re a general contractor, you may be intimidated by this booming new industry and all the regulations that come along with it. That’s why we put together our Construction Tracker Tool for dispensaries.

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Can Japan’s Aeon become a global juggernaut?

Inside Retail

Being the dominant mall operator in a territory isn’t necessarily a matter of operating the most malls—it’s a matter of operating the best ones. As Japan’s Aeon Mall sets out to conquer the hearts, minds and wallets of consumers in Southeast Asia, it is finding that quality rather than quantity is where the emphasis has to be. Never more so than now, when the industry emerges from two years of Covid restrictions that almost crippled it, and hungry competitors are proceeding with plans to bang up

Tailored 130
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DIRTEA launches first UK functional mushroom pop-up cafe & shop at Selfridges

Retail Times

DIRTEA, a new range of powders and super blends which deliver the healing and transformative powers of mushrooms launches at Selfridges as part of ‘SUPERMARKET’, a four-week retail experiment which imagines an earth-conscious shop of the future, available to visit from 4th -30th April 2022.

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New store, new website, new vision: Here’s what’s next for Koskela

Inside Retail

Inside Retail : Koskela was located in a warehouse in Rosebery, NSW, for a decade. What prompted you to move to a new space in North Sydney? Sasha Titchkosky: One, we were nearing the end of our lease term. We could have stayed, but going through Covid-19, and shifting the whole of the retail operation to an e-commerce strategy gave us the opportunity to get off that treadmill of having a seven-day-a-week physical retail space and to reimagine what a retail experience could be like.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Why it works: American Golf tees up for growth success with digital tools

Retail Times

As we emerge from the pandemic, so to have the new hobbies and interests we discovered. Whether it’s a love for baking banana bread or taking up a new sport, we’ve all now got a desire to do more with our free time than we ever did before. For American Golf and my team, that means a booming demand for clean, safe and environmentally-conscious leisure facilities and activities.

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‘It’s a revolution’: Adaptive fashion leaders team up in world-first

Inside Retail

Online adaptive fashion label Christina Stephens has offered clothing that is both stylish and easy-to-wear for men and women with disabilities since launching two years ago. But now, for the first time, that clothing will be designed by someone with first-hand knowledge of customers’ needs: quadriplegic designer Carol Taylor. . Taylor, who uses a wheelchair, has come on board as a partner in the business, production manager and lead designer.

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AXA Investments

Edge

AXA Investments - ‘The Exchange’ at 22 Bishopsgate. “This is unique space for the City of London – an entrepreneurial space to support the community of longstanding organisations, educational institutions and small-to-mid size businesses to come together to create and change.” Michael Fern - Director, Edge. As part of the delivery of the ‘Vertical Village’ strategy that is central to the Twenty Two brand purpose, Edge was invited to lead the delivery of ‘The Exchange’, a programmable innovation

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Easter 2022: Your state-by-state guide to retail trading rules

Inside Retail

The annual Easter holiday period is fast approaching, and it will bring with it a range of public holidays and trading restrictions across Australia. Australian states and territories each have different laws that affect public holidays and trading over Easter, so it’s important to stay up to date with the rules and regulations in your region. Here’s an overview of the public holidays and trading hours across each state and territory.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Time to get organized? – These color crates have got your back

Design Wanted

Freshening up your home for spring, as well as summer months to come and beyond – Danish brand HAY brings to life multifunctional ‘Color Crates’ that […]. The post Time to get organized? – These color crates have got your back appeared first on DesignWanted.

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The Spirit of George gin joins forces with Fortnum and Mason for bottling inspired by a British Hero

Retail Times

British gin distillers The Big Hill Distillery has joined forces with legendary luxury retailer Fortnum and Mason to launch a very special bottling of its signature gin ‘The Spirit of George’.

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A one-of-a-kind air purifier – Capsure is far from the ordinary

Design Wanted

Is the air that you’re breathing fresh and clean? Even your air purifier today can make you second-guess this thought with – dust flying during filter […]. The post A one-of-a-kind air purifier – Capsure is far from the ordinary appeared first on DesignWanted.

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Benefits of dash cam systems for commercial fleets

Retail Times

Did you know that 80% of car-truck accidents are passenger vehicles’ faults, but truck drivers are accused? Therefore fleet owners are increasingly investing in preventative measures to protect their company’s and their drivers’ reputations. Dashcam systems can be employed to do so.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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This Endless Garden Shelf marries structure with playfulness

Design Wanted

Focusing on human sensibilities and shifting perception towards materiality, shapes and alternative ways of production – German-based studio Haus Otto introduces an eye-catching ‘Endless Garden Shelf’. […]. The post This Endless Garden Shelf marries structure with playfulness appeared first on DesignWanted.

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What Are Brand Standards?

Compliantia

Brand standards govern broad areas of the operations of a franchise network, including customer service, product preparation, merchandising, cleanliness, human resources, security, loss prevention and fire prevention. Most customer-facing franchise-based groups, especially in industries such as hospitality, food service and retail, publish and distribute brand standards to their franchisees and operators.

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Mash Direct secures sales growth due to demand for convenience vegetables

Retail Times

Mash Direct (www.mashdirect.com), the award-winning ‘field-to-fork’ vegetable accompaniments brand, has added £2 million to its turnover in this financial year following soaring demand across the nation for vegetables, in particular prepared vegetables. The company achieved sales growth of 9% in the financial year ending 2022.

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Evri to open new Gatwick depot

E Delevry

Evri (formerly Hermes UK), is to open a new distribution depot near Gatwick airport at Manor Royal, Crawley Business Quarter, Crawley. The new site, which be operational later this year, is 81,671sq ft in size, almost double the size of the existing depot. It will also double capacity with the ability to handle over 200,000 parcels a day, and to operate 24/7 if required.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.