Thu.Jan 26, 2023

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Milkrun seeks investment as a perfect economic storm hits instant delivery

Inside Retail

Instant delivery startup Milkrun unsuccessfully sought new investment on two occasions in 2022, The Australian reports, suggesting the sector is struggling to adapt with a rapidly changing economic environment. Milkrun secured a spectacular $75 million Series A injection in January 2022 , as Tiger Global, AirTree Ventures, Skip Capital, and Mike and Annie Cannon-Brookes’ Grok Ventures sought to crown the leader of Australia’s burgeoning instant delivery scene.

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Climate-consciousness is driving consumer choice in the cost-of-living crisis, report shows

Retail Times

A new 'Conscious Commerce' report debunks the ‘sustainability premium’, revealing consumers and businesses remain committed to sustainable practices, such as carbon-neutral shipping, and being climate-conscious – despite the cost-of-living crisis and tightening budgets. These stats are crucial at a time when January temperatures in Europe reach an all-time high, and the UN warns global temperatures may exceed pre-industrial levels within five years.

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A shift in attitude: How Lekker Bikes is normalising e-bikes in Australia

Inside Retail

Back in 2009, industrial designer Meindert Wolfraad identified a gap in the market for practical, comfortable and stylish commuter bikes that would enable Sydney-siders to get around, similar to what he saw growing up in the Netherlands. Now, the brand he established – Lekker Bikes ( lekker means ‘yummy’ in Dutch) – has expanded internationally, and become a market leader in the urban e-bike space.

Space 243
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“Beauty, longevity, flexibility”: the National Portrait Gallery’s new visual identity

Design Week

The National Portrait Gallery has launched a new visual identity, designed by Edit Brand Studio, ahead of its reopening in June 2023. Edit Brand Studio won the project via an open public tender process. According to the studio’s managing director Khadija Kapacee, it has also had a long-standing relationship with The National Portrait Gallery, working with the institution to produce “brand and.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Lotte Duty Free wins Melbourne Airport rights

Inside Retail

Lotte Duty Free has inked a 10-year concession to operate duty-free shops at Melbourne Airport as part of its effort to further gain influence in Oceania as international travel resumes. The South Korean travel retail giant will begin operating its Melbourne Airport store on June 1. The Melbourne Airport Duty Free Shop will span 3592sqm with departure and arrival duty-free shops.

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Hot Takes & Predictions for ExhibitorLIVE 2023 

Trade Show Booth Companies - Trade Group

There’s no denying that trade show directors and event coordinators are highly skilled specialists. Do you see those massive exhibits on the show floor owned by Fortune 500 companies? They’re often coordinated by small event planning teams. For smaller companies, the marketing director is sometimes the only one at the helm—a one-man band. So, where do trade show marketers go to discover the newest trends in exhibiting and events and connect with other pros?

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Sam’s Club to Open 30-Plus New Stores

VMS

Sam’s Club (Bentonville, Ark.), a membership warehouse club, has unveiled plans jumpstart its store expansion by opening more than 30 new locations across the U.S. over the next five years. The first new location – and the first member of the chain to open since 2017 – is slated to open next year in Florida. The retailer also said it plans to modernize its supply chain by opening five new distribution and fulfillment center locations across the country.

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H&M’s quarterly operating profit tumbles more than expected

Inside Retail

H&M, the world’s second-biggest fashion retailer, reported on Friday a much larger dive than expected in September-November operating profit, slammed by soaring costs and weakening consumer confidence. Operating profit in the period, the Swedish group’s fiscal fourth quarter, was $79.7 million against $607.8 million a year earlier and a mean forecast of $356.3 million in a Refinitiv poll of analysts. “The lower profit in the fourth quarter when compared with the same quarte

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Williams-Sonoma Hires West Elm President

VMS

Williams-Sonoma Inc. (San Francisco) has named Day Kornbluth President of its West Elm unit. Kornbluth most recently served as Global Brand President of Ralph Lauren Home. Kornbluth replaces Alex Bellos, who left West Elm last fall to take on Co-CEO and board member roles at Food 52, Schoolhouse and Dansk, Furniture Today reported. In her new role, Kornbluth will help expand West Elm’s brand reach, while strengthening its core values of bringing inspiring and sustainable product design at a grea

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Luxury group LVMH’s sales defy downturn as shoppers splurge

Inside Retail

Luxury goods group LVMH’s sales rose 9 per cent in the fourth quarter as shoppers in Europe and the United States splurged over the crucial holiday season, helping partly to offset Covid disruptions in China. Sales at the world’s biggest luxury group reached $24.65 billion in the final three months of the year, with the 9 per cent increase on an organic basis a touch above analyst expectations for 7 per cent growth, based on a consensus cited by UBS.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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On Our Radar: Hercules Fitness, Kunming, China

VMS

Design firm CUN FF (China) was recently charged with designing the 10th location for Hercules Fitness, a fitness brand that made its debut in 2021. The resulting 86,111-square-foot space features a contemporary interior with sharp edges, a stark color scheme and a sleek vibe. Boasting a multi-functional training room, a Pilates classroom, a countercurrent swimming pool, a free strength area, upscale locker rooms with personal wardrobes, and even a self-service laundry area, the retailer’s overal

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Will China’s opening do the trick for Asian retail?

Inside Retail

The secret to being a good forecaster is to predict something often enough that in the long run it has a good chance of happening. Most of us in the retail industry were optimistic about the return of tourism two years ago, when mass vaccination programs kicked off. The year 2021 was, therefore, a disappointment, but that didn’t stop us from being flush with optimism a year later; the foot-dragging on unrestricted border openings had to end, or so we thought.

Other 130
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NB Studio looks to help Gr8 People find order through chaos

Design Week

NB Studio has rebranded US tech recruitment software company GR8 People aiming to ditch its old corporate identity for “something living, expressive and altogether more human” Despite automation being on the rise, GR8 People says recruiters can still be manually handling ten or more different applications at once. GR8 People has set out to tackle this problem by developing an automated recruiting.

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10 workplace culture secrets revealed

Inside Retail

What is the secret to great workplace culture and engagement? The founder of Amplify HR, Karen Kirton, believes it’s all about finding, recruiting and retaining great employees. Kirton reveals her top tips in a new book Great People Great Business. “Research consistently shows that if you develop a workplace culture that engages your teams, you will enjoy higher customer satisfaction, loyalty, productivity and profitability, and lower employee turnover.

Gifts 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Halleroed combines futuristic and primitive for Acne Studios store in Chengdu

Dezeen

Fashion brand Acne Studios has opened its latest store in China, which was designed by Stockholm studio Halleroed and is located in the submerged SKP department store designed by Sybarite in Chengdu , China. The 338-square-metre store has a discrete sandstone exterior marked by a red LED sign displaying the brand's logo. Inside, grey sandstone walls contrast against sculptural tie-dye furniture in earthy tan hues by British designer Max Lamb.

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Why your company needs an innovation strategy in 2023

Inside Retail

Almost a decade ago, Harvard Business School professor Gary Pisano famously wrote that companies should consider creating an innovation strategy. Today, an innovation strategy is not just an optional nice thing to have — it’s a requirement for companies that want to be successful. With significant post-pandemic inflation and interest rates climbing to new highs, the big banks are warning of a recession in 2023.

Strategy 130
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Wall’s launches new Twister Fruit Zingerrr ice lolly

Talking Retail

UK supplier Unilever is introducing Wall’s first ever sweet and sour ice lolly with the launch of the Twister Fruit Zingerrr. The ice lolly has a combination of tangy apple, sour lemon and sweet blueberry flavours and is made with real fruit juice, no artificial flavours or colours and contains 65 calories per serving, says.

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From Big 4 firm to start-up: TaskPod’s Adam Morgan talks lessons learned

Inside Retail

A few years ago, co-founders Adam Morgan and Tyson Gundersen left the corporate world behind to start Bureau Booths – which provided soundproof office booths to existing spaces – then TaskPod , which offers private working spaces in recreational and retail spaces, transport hubs and other locations. With Covid-19 leading to the popularisation of a hybrid working model , TaskPod has flourished.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How to Select Flooring for Retail Businesses and Restaurants

Mindful Design

When building or updating your business, choosing your flooring is one of the less glamorous, but most important parts of your design. It’s true that the look of your floors will have a great impact on the overall look of your restaurant or store. But this is not all: The quality of your floors will […] The post How to Select Flooring for Retail Businesses and Restaurants appeared first on Mindful Design Consulting.

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Retail appointments of the week

Inside Retail

New chief information officer at Domino’s By Aron Lewin Domino’s has appointed Rod Chapman as the new ANZ chief information officer. Chapman has over 20 years of experience in senior IT roles, and was previously the CIO for EG Australia and Woolworths Fuel. He will be responsible for leading Domino’s ANZ IT functions, including its helpdesk, cloud operations, retail services and infrastructure teams.

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Spar Crosshouse hosts special Burns Night event

Talking Retail

Spar Crosshouse in the small village of Crosshouse in East Ayrshire, two miles from Kilmarnock, hosted a Burns-themed event last week ahead of Burns Night on 25 January. Taking place on 20 January, the store provided customers visiting the Spar store with Scottish themed goody bags, Scottish product samples from family-owned PK Foods, Barr and.

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Stella McCartney, London

Retail Store Windows

You really have to see this in the 'flesh' to truly appreciate it as our platform makes everything so small. While it is of course fun in some way there is a serious message behind it although quite clever humour has been applied (and let's face it, there isn't enough of that out there right now), it does help the message to be less confrontational.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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In focus | Bright Sparks: Tobacco and vaping

Talking Retail

In uncertain times, tobacco and – more recently – vaping have traditionally provided reliable and consistent sales. Despite years of increased regulation and falling smoking rates, this is a truism that largely holds today. In fact, the value of tobacco in independents and symbols totalled £6bn in the last year, with the ready-made cigarettes market.

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Poundland to open half million sq ft of retail space in 2023 – 50 stores 750+ jobs

Retail Times

Poundland today announced that 2023 would see the biggest transformation of its store estate in its 32-year history as it offers more choice for customers in more places.

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Two new flavours announced in McCoy’s brand-new crisp range

Talking Retail

Snack manufacturer KP Snacks has unveiled a new product range for the crisp brand McCoy’s, McCoy’s Epic Eats. The Epic Eats range features two new products, Nacho Cheese and Spicy Salsa. Rolling into stores from 20 February, the products will be available in a 45g format with an RRP of £1, and a 65g price-marked-pack.

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Employee Spotlight: Trevor Lewis

Instore Design

TREVOR LEWIS PROMOTED TO CHIEF REVENUE OFFICER AND MINORITY SHAREOWNER FOR INSTORE DESIGN DISPLAY InStore Design Display announced the promotion of Trevor Lewis to Chief Revenue Officer, reporting directly to CEO Randy Edge. Lewis also became a minority shareowner in the business as part of the company’s long-term ownership succession plan. The story was covered in the Kansas City Business Journal in an article entitled: InStore Design's succession plan arms new owner with powerful offering: men

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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South Korea’s FSS Introduces New ESG Rating Guidelines to Enhance Transparency

Eye on ESG

On January 15, 2023, South Korea’s Financial Supervisory Service (“ FSS ”) issued new guidelines (the “ Guidelines ”) (Korean language only) to enhance transparency on the methods and procedures used by credit rating agencies to perform ESG bond certification evaluations. In announcing the Guidelines, the FSS noted that, prior to their introduction, there were no specific rules or regulations in South Korea covering the ESG certification process.

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Schroders Capital welcomes Amazon Fresh to Croydon

Retail Times

Schroders Capital’s UK Real Estate Fund (SCREF) has successfully completed a notable retail letting with Amazon Fresh, who have opened a store at One Ruskin Square in Croydon.

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Human Rights and the Environment – European Parliament committees reach agreed positions on draft Corporate Sustainability Due Diligence Directive

Eye on ESG

On 24 January 2023, each of the European Parliament’s trade committee and economic affairs committee reached agreed positions on the financial aspects of the draft Corporate Sustainability Due Diligence Directive (the “Draft Directive” ). The agreed positions mark a departure from the European Commission’s and the Council of the European Union’s previous positions on the Draft Directive (which you can read about here and here ), since the committees have agreed that: the scope of the Draft Direc

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Robbie Williams announced as the new voice of Felix, a Purina brand, across 25 markets

Retail Times

Taking inspiration from Robbie Williams’ own cats and the antics of the playful Felix, the global superstar lends his voice to the iconic Felix character with a joyous and upbeat track in Robbie’s signature style. Robbie performs alongside a live orchestra which celebrates all aspects of Felix’s mischievous personality. In the accompanying film, directed by Marco Grandia, Robbie co-stars alongside a cheeky Felix, playing second fiddle to the much-loved feline.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.