Thu.May 13, 2021

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Full House: Steven Lew’s GRB unveils new homewares brand

Inside Retail

Global Retail Brands Australia (GRBA) is making an aggressive push into the home furnishings market with the launch of a new brand, House – Bed & Bath. The brand builds on GRBA’s House cooking, dining and entertaining stores with the introduction of bed linen, bath and living ranges. A new concept store opens at Doncaster Westfield shopping centre today, the first of two to open in Victoria this month, with more than 50 additional sites selected as part of a national roll-out.

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Gunwharf Quays welcomes regional debut outlet store for Ghost London

Retail Focus

Landsec has announced that iconic British womenswear brand, Ghost London, has launched a new 1,624 sq ft unit at Gunwharf Quays, the brand’s first outlet store in the region. Located between global fashion retailers Belstaff and Calvin Klein, the Ghost London Gunwharf Quays outlet features the brand’s trademark contemporary vintage feel across all designs, including bridal and ready to wear clothing.

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Q&A: Why I swapped aeronautics for activewear

Inside Retail

Last year, former Air NZ aeronautical designer Geoff Gates decided to swap aeroplanes with activewear to launch his sustainable brand, Zovari. Zovari’s range of leggings, sports bras and tank tops are all made from recycled products such as old fishing nets, plastic bottles and wetsuits. Gates describes the brand as bridging the gap between high performance and fashion.

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Spar launches new virtual event

Talking Retail

Spar UK will host its first virtual conference on 27 May 2021. The live event, which will be an opportunity for retailers and suppliers to hear from key personnel, will focus on innovation, growth and learning from the past year, and how Spar will invest in what it has learned going forward with retailers, suppliers. This story continues at Spar launches new virtual event.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018. In the Federal Court the business admitted to staff breaching consumer law at five of its licensed Telstra stores when they manipulated credit assessments to make customers that would fail such an assessment would instead pass, failed to properly explain potential costs and mischaracterised

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UK consumers still prefer to shop in-store, poll reveals

Talking Retail

The majority of UK consumers still prefer to shop in-store following months of only being able to shop online, new research reveals. The research from News UK shows that 56% of The Times and The Sunday Times’ readers and 65% of The Sun’s readers want to see products in person before making a purchase. In. This story continues at UK consumers still prefer to shop in-store, poll reveals.

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More Trending

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Shoplifting down in pandemic, data reveals

Talking Retail

Shoplifting offences recorded by the police decreased by 29% in the year ended December 2020, according to new figures. Figures from the Office for National Statistics (ONS) show overall crime recorded by police in England and Wales fell by 8% to approximately 5.6 million offences in 2020. The ONS said the annual reduction in crime. This story continues at Shoplifting down in pandemic, data reveals.

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The one thing frontline teams must have to increase sales

Inside Retail

Despite the fact that store teams are the ‘face’ of retail, many businesses aren’t investing enough in their frontline staff to gain a competitive edge, according to Mita Bedi, CEO of Resonate Solutions, a customer experience management platform. “People talk about data, they talk about strategy, they talk about technology – they don’t talk about the frontline,” Bedi said.

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Ideal Shopping Direct surpasses profit predictions in 2020 and has eyes on future

Retail Times

Since appointing a new management team of CEO Jamie Martin and COO Martin Purcell, Ideal Shopping Direct surpassed its 2020 profit prediction by 30% to make £6.5m amid the Covid-19 pandemic. Retail Times caught up with Jamie Martin, CEO of Ideal Shopping Direct, to find out a little more about the business, its customers, the impact of Covid, and future of TV shopping.

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Why being a good leader is all about putting people first

Inside Retail

In this profit-driven world we live in today, it’s no surprise that sales, margins, shareholder return and revenue is at the forefront of most leaders’ minds. It is true that performance and profit is essential for businesses in order to allow for reinvestment, innovation and growth. However, an area that can often be overlooked is not one solely found on a spreadsheet, it’s people — with research showing that organisations where people feel engaged are 21 per cent more profitable.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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ACS encourages local shops to promote cash acceptance

Talking Retail

The Association of Convenience Store is encouraging local shops to promote their acceptance of cash through the ‘Cash Friendly Pledge’. The pledge, launched today (13 May) by consumer group Which?, is a public commitment from retailers which sends the clear message to customers that they can continue to use cash as a payment method in. This story continues at ACS encourages local shops to promote cash acceptance.

Promotion 101
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Modibodi introduces paid menstrual leave

Inside Retail

Period- and leak-proof underwear brand Modibodi’s recent decision to provide an additional 10 days of paid personal leave per year for menstruation, menopause or miscarriage has prompted many companies to consider whether or not their leave policies go far enough. In addition to traditional ‘sick leave’ entitlements, Modibodi employees who suffer a miscarriage or experience menstrual or menopause symptoms that interfere with their ability to work can avail of this additional paid leave.

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Former Booker CEO Wilson invests in Menzies and joins board

Retail Times

Menzies Distribution (Menzies) is pleased to announce that Charles Wilson has acquired a significant minority shareholding in the company and joined the board as a non-executive director with immediate effect.

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Analysis: How five luxury brands won digital fashion week

Inside Retail

A year into the Covid-19 pandemic, there’s no question the global crisis has disrupted just about everything in the fashion world, from how we dress, to how we shop, to how the industry itself operates. The widespread cancellation of in-person Fashion Weeks in 2020 and 2021 forced luxury brands to radically rethink their collection debuts, as labels sought to translate their traditional runway shows into virtual experiences.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Nisa partners reaping rewards of refits

Talking Retail

Nisa is reporting a record number of its partners are undergoing development programmes at their stores. More than 50 shops belonging to Nisa partners have been refurbished by the symbol group’s format and development team already this year and more are lined up ready to start work. Nisa is offering partners a 10% saving on. This story continues at Nisa partners reaping rewards of refits.

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Streetwear store Culture Kings makes New Zealand debut

Inside Retail

Australian streetwear brand, Culture Kings, makes its New Zealand debut as it opens its first store in Sylvia Park. Opening this July, the store will feature over 100 street, sport, and fashion brands from around the globe like Carre, Aaliyah, Saint Morta, Timberland, Vans, Champion, Lacoste, and Asics, to name a few. Aubrey Cheng, Leasing general manager, Kiwi Property, said that landing Culture Kings at Sylvia Park is a massive win for Kiwi Consumers. “With the streetwear scene becoming

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46 Winning Design Projects from the 2021 Rethinking The Future Awards

VMS

The post 46 Winning Design Projects from the 2021 Rethinking The Future Awards appeared first on Visual Merchandising and Store Design.

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HanesBrands aims to boost its sales by US$1 billion, largely targeting Asia

Inside Retail

Apparel company HanesBrands aims to boost its sales by US$1.2 billion within the next three years, largely targeting Asia on the back of its Champion brand. An athletic fashion brand, Champion’s sales are expected to grow from $2 billion to $3 billion by 2024, with Asian markets driving demand. In a growth plan dubbed Full Potential, strategies include investing in key markets such as China, Japan and South Korea, along with the US and some European markets.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Wholesale ecommerce platform aims to help c-stores compete with supermarkets

Talking Retail

Subscribbe, a wholesale ecommerce platform that will enable independent convenience stores to compete with the big supermarkets by creating a ‘corner shop conglomerate’, is to be launched. The platform, which uses a wholesale subscription marketplace model, connects manufacturers directly to stores, which enables stores to buy direct from manufacturers, cutting out costly middlemen and wholesalers.

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Anti-monopoly fine pushes Alibaba to first operating loss as public company

Inside Retail

China’s top e-commerce platform Alibaba Group Holding Ltd on Thursday posted its first quarterly operating loss since going public in 2014 due to a record anti-monopoly fine by the country’s market regulator. Its U.S.-listed shares fell nearly 3% in choppy trading, even as the company forecast strong 2022 revenue, betting that the pandemic-driven shift to online shopping will remain resilient.

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Currys PC World, Carphone Warehouse, Team Knowhow and Dixons Carphone to become one brand: Currys

Retail Times

Currys is a new brand with a familiar name and a bold new look, committed to making it even easier for everyone to enjoy amazing technology. Becoming one brand means customers can turn to Currys for all their tech needs, interacting with Currys colleagues in stores, online, over the phone and on the doorstep.

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Go Local adds record number of new stores

Talking Retail

Parfetts has added a record number of stores to its Go Local estate in the past year. Guy Swindell, retail director at Parfetts, told the wholesaler’s first virtual trade show: “In the past 12 months over 200 retailers have joined Go Local and it has taken us within touching distance of our original aim of. This story continues at Go Local adds record number of new stores.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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New Breed Bottle Shop launches natural wine and craft beer subscription service

Retail Times

New Breed Bottle Shop, specialist retailer of craft beers and natural wines, are set to launch two brand new subscription services from 17 May. The subscription services will showcase a curated line-up of the newest releases and limited production bottles as well as top sellers and seasonal favourites. To kickstart the launch, subscribers can take advantage of an introductory offer and receive 20% off their first box.

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Demand for healthier energy drinks ‘continues to grow’, says Carabao

Talking Retail

Health has become a “key driver of purchase” in the energy drinks category, according to Carabao’s 2021 “Taste of the Nation” report. The report, which launched today (13 May), has found that the demand for healthier energy drinks is continuing to grow, as an association with being “healthy” is the second biggest purchase driver in. This story continues at Demand for healthier energy drinks ‘continues to grow’, says Carabao.

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Klarna sets record straight with new interactive campaign featuring artist Ignasi Monreal

Retail Times

Klarna, the leading global payments and shopping service, has launched a new campaign playfully setting the record straight by inviting UK consumers to discover the truth about the brand with famous Spanish artist Ignasi Monreal.

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Innovate UK to launch £2.5 million competition for creative industries

Design Week

Non-departmental public body Innovate UK will invest up to £2.5 million in innovation projects from UK businesses in the creative sector. The Creative Industries Fund will look to support micro and small businesses with a “package of targeted support for growth”, competition details explain. Ensuring businesses can “reach their potential” Micro and small businesses have suffered badly during the pandemic.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Charles Wilson joins Menzies board

Talking Retail

Former Booker chief executive Charles Wilson has joined the Menzies Distribution board as a non-executive director. The move came after Wilson, who retired from his role at Tesco in February this year, acquired a 10% stake in the news wholesaler. The NFRN has welcomed the news. National president, Stuart Reddish, said: “This is a hugely. This story continues at Charles Wilson joins Menzies board.

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One in five consumers intend to spend more on eating and drinking out when they return to the office, CACI data shows

Retail Times

CACI, the consumer and location intelligence specialist, has found one in five consumers intend to spend more on eating and drinking out when they return to the office. The findings, from a survey of 1,000 people, are revealed following the government’s confirmation that indoor hospitality and household mixing will be allowed from Monday, 17 May.

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Walmart Acquires Digital Fitting Room Platform

VMS

Walmart (Bentonville, Ark.) has announced its plans to acquire Zeekit (Tel Aviv), a virtual fitting room experience, according to a company press release. The virtual platform mimics the experience of trying clothes on in-store by allowing users to upload their photo and then choose from an array of models representing a range of weights, heights and skin tones.

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Lidl launches fruity summer spirits range

Retail Times

Lidl is helping raise shoppers’ spirits with the launch of its brand-new fruity drinks range. This summer-ready collection includes two brand new additions to Lidl’s award-winning Hortus Gin range, a new award-winning fruit vodka as well as the return of a familiar favourite. The entire range is available to shop in stores now with prices from just £8.99.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.