Mon.Feb 03, 2025

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How Coca-Cola and Macy’s leverage personalisation to drive customer loyalty

Inside Retail

Its widely understood that personalisation is critical for driving customer loyalty, but what does this look like in practice? And how has new technology changed the way retailers approach personalisation? Matt Gibby, Senior Manager of Solution Architecture at Adobe, has been helping retailers implement personalisation programs to drive loyalty for several years, so he has a solid grasp of the challenges and opportunities.

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MIFF 2025 – Leading the countdown to Asia’s furniture season

Design Wanted

Fueled by a growing wave of exhibitors and high visitor demand, available floor space at the Malaysia International Trade & […] The post MIFF 2025 Leading the countdown to Asias furniture season appeared first on DesignWanted.

Space 59
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‘Not just another beauty store’: Adore Beauty CEO on entering a crowded market

Inside Retail

Transitioning one of Australias leading beauty retailers from a pureplay e-commerce operation to a truly entrenched omnichannel business has been a really positive experience, Sacha Laing, Adore Beauty CEO, told Inside Retail. Becoming an integrated omnichannel retailer meant that a lot of the businesss back-end processes had to be re-engineered with its brand partners and internal teams.

Marketing 250
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David Lynch’s bottomless paint box

Design Wanted

When David Lynch was a kid, his mother wouldnt let him use coloring books. She feared it would limit or […] The post David Lynchs bottomless paint box appeared first on DesignWanted.

Color 59
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Woolworths appoints new leaders for retail business

Inside Retail

Woolworths has appointed new leaders for its retail business as part of the supermarket chain’s organisational changes. The company has named Annette Karantoni as MD of Woolworths Retail, reporting to the group’s CEO Amanda Bardwell. Prior to the new role, Karantoni held several leadership positions at Woolworths including as chief supply chain officer of the group and as MD of Primary Connect.

Strategy 235
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Prime Foods by W Design Bureau

Retail Design Blog

Prime Foods is a premium brand of high-quality marbled beef, utilizing a unique approach to fattening and raising animals in.

Design 59

More Trending

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KHAITE store by Griffin Frazen

Retail Design Blog

Almost a year after opening up shop in SoHo, womens fashion brand KHAITE has opened a second retail space in.

Fashion 59
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Stand-alone vs embedded CDPs: What’s best for retailers in 2025?

Inside Retail

As more businesses come to grips with the data they are collecting, storing and analysing, the Customer Data Platform Institute has found the way customer data platforms or CDPs are being integrated into broader customer-facing systems is evolving. For retailers, this raises a pressing question: Do you still need a stand-alone CDP, or can a customer engagement platforms built-in CDP meet your needs?

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Fyrtornet High-Rise Building by Wingårdhs

Retail Design Blog

Fyrtornet is Malm’s new timber high-rise a striking addition to the skyline and the final piece completing Hyllie Square.

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Oh!some sets sights on new markets, reaching 100 stores this year

Inside Retail

Retail chain Oh!some has been expanding rapidly across Southeast Asia with a series of new openings across the region. Oh!some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. The company, positioning itself as a one-stop destination for global lifestyle products, has grown to more than 86 stores in Indonesia since then.

Marketing 130
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Tan Mok Won Mixed Use Spaceby USER + NAUxLab

Retail Design Blog

Tan-Mok-Won is located on the site of a 2013 fire in Ulsan, South Korea.

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Freitag names Janine Weiz-Buhler its new ‘CEO-equivalent’

Inside Retail

Swiss sustainable accessories brand Freitag has appointed Janine Weiz-Buhler as its new operational leader, or “navigator” (a job akin to CEO), effective February 1. Weiz-Buhler’s new role at Freitag will include overseeing strategy and daily operations, as well as cultivating strong leadership within the company’s holacratic organisational model.

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British Promotional Merchandise Association marks landmark 60th anniversary with dynamic rebrand

Retail Focus

The British Promotional Merchandise Association [BPMA] has marked its landmark 60 th anniversary by unveiling a new vibrant and dynamic visual identity. Originally established in 1965, the BPMA is dedicated to promoting best practice around sourcing, manufacturing, and distribution of promotional products, and supports its 400+ members in driving success while governing key areas such as compliance, quality, education and sustainability.

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Estee Lauder names Michael Bowes as VP, chief people officer with global remit

Inside Retail

The Estee Lauder Companies has promoted Michael Bowes to EVP and chief people officer, effective April 1. Bowes will be the first to hold the title of chief people officer at Estee Lauder and will oversee all areas of global human resources. After joining Estee Lauder in 2015 as VP of global talent acquisition and became the company’s SVP of global talent in July 2019.

Promotion 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How To Design A Quietly Revolutionary Office That Lets You Focus Amid Chaos

All Work

In todays open-office environments, noise is a big distraction, but it isnt the only one. Visual interruptions like coworkers moving, chatting, or even impromptu snacking can disrupt focus. The Acoustic Lounge leverages ROOMs proven acoustic insulation technology combined with 59-inch high panels to block visual stimuli and provide a sense of privacy, creating a distraction-free environment amid the chaos of open offices and hybrid work environments.

Design 92
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Chadstone retires its ‘The Fashion Capital’ tagline as it unveils new food mecca

Inside Retail

Melbournes Chadstone shopping centre has unveiled the mix of tenants that will occupy its long-awaited fresh food precinct, the Market Pavilion, and announced it is retiring its iconic tagline. At Chadstone, weve always been proud of our unwavering commitment to delivering an unrivalled breadth of offer and world-class experiences under the gridshell roof, Chadstone centre manager Daniel Boyle told Inside Retail.

Fashion 130
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Aldi upgrades stores to lower carbon footprint

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Any successful move towards a net zero future requires the decarbonisation of heat within commercial sectors, including the retail space. Vaillant has been supporting Aldi, one of the UKs largest supermarket chains, with its sustainability ambitions since 2016.

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How retailers can 10x their revenue with the right retail media provider

Inside Retail

Retail media has risen to the top as one of the most effective forms of digital advertising by combining purchase intent in real-time, but the world of retail media is complicated and ever-changing due to technological advancements. Partnering with a trusted provider has become a favoured solution by retailers worldwide as they consider adding retail media to their revenue stream.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Polaroid Eyewear is ATP Tour’s Official Eyewear Partner

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ATP is proud to announce Polaroid Eyewear as the ATP Tours Official Eyewear Partner, through 2027. The iconic brand will activate at a selection of ATP Tour events and has announced top ATP player Lorenzo Musetti as Polaroid Eyewear Ambassador for 2025.

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Bumper harvest for brand agencies as agtech booms

Design Week

The global agtech (or agri-tech) market is worth more than $26 billion, and is expected to surpass $74bn by 2034. Smart agriculture uses technologies and smart devices to improve farming practices, from sustainability to production efficiency.

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British Lion eggs crack on with natural smart food campaign

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A major 1m trade and consumer marketing campaign highlighting the benefits of consuming British Lion eggs is launching in 2025. Led by a new partnership with high-profile British actress and comedian Ellie Taylor and supported by a range of popular influencers, food safety and nutritional experts, British Lion eggs will showcase eggs as the no-brainer, [

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Interiors UAE Unveils Corso Como Collection by Alf Italia

Design Middleeast

Interiors UAE presents the Corso Como Bedroom Collection by Alf Italia, a masterpiece of modern Italian craftsmanship. This exclusive collection redefines luxury living, blending the warmth of Canaletto walnut wood with sleek laser finishes for a contemporary aesthetic that exudes sophistication. Crafted entirely in Italy from premium materials, the Corso Como collection offers a versatile range of bedroom furniture, including beds in multiple sizes, bedside tables, dressers, and mirrors.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Co-op launches its newest store in East Benton, North Tyneside

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has launched a new convenience store in East Benton, North Tyneside The new East Benton store is located in Moor Drive on a new residential development, and comes afterCo-op announced plans earlier this month to accelerate convenience growth, with ambitions to open up to 75 new stores this year, consisting of both Co-op estate […] If you want

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Turning Points: Brand consultancy Wiedemann Lampe

Design Week

Wiedemann Lampe is a 20-strong London brand and business consultancy specialising in the cultural sector. Co-founders Benji Wiedemann and Alex Lampe explain how club websites, a chance meeting at a bus stop and doubling their fees shaped the 18-year-old business.

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Asda becomes first UK supermarket to trial innovative scratchcard technology

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Allwyn, operator of The National Lottery, is trialling an innovative Scratchcard dispenser at Asdas Ashton-under-Lyne store, in what is a first for a UK supermarket. Developed with lottery technology partner, Scientific Games, the new hi-tech Sci-Q Scratchcard dispenser features a 40-inch customer-facing digital display, a touch screen terminal for use b

Display 59
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Dr Squatch reaps the rewards of international success with J&J partnership

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Renowned men’s personal care brand, Dr Squatch has achieved international success leading on from its partnership with J&JGlobal Fulfilment. Dr Squatch, which had already achieved an astounding level of success in the United States, partnered with one of the UKs leading eCommerce fulfilment specialists, J&JGlobal Fulfilment to support growt

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Smart, strong, and safe: what sets the Audi A1 bumper apart

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! When you think about car safety, the first things that might come to mind are airbags, seatbelts, or braking systems. But have you ever considered the role of something as seemingly simple as the bumper? The Audi A1 front bumper is a perfect example of how modern cars are rethinking even the smallest details to […] If you want more information Reta

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B&Q increases number of products available for on demand delivery at Deliveroo, adding five larger London stores

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, B&Q has announced the expansion of its trial with Deliveroo, adding five of its larger London stores, to give customers access to a bigger range of over 9500 products for on demand delivery in as little as 25 minutes.

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Nature inspired food coming to a plate near you

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shoppers can now tickle their taste buds with dozens of new nature-minded products showcased in an international challenge run by the Ellen MacArthur Foundation. These innovative food and drink creations are the result of theBig Food Redesign Challenge, an ambitious 18-month project aimed at inspiring the food sector to design products to help nature thr

Design 52
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Gressingham launches on-pack promotion with Rural Retreats

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Suffolk’s Gressingham Duck is collaborating with Rural Retreats for a new and extensive on-pack promotion with a prize draw to win of a romantic weekend away at one of Rural Retreats holiday cottages. The campaign, which will run in all major supermarkets and retailers from the end of January for three months, will feature on […] If you want

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.