Thu.Aug 26, 2021

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Wesfarmers results jump as Bunnings, Kmart and Officeworks boom

Inside Retail

Wesfarmers has joined in the parade of businesses reaping the rewards of a strong year of trade, despite ongoing movement restrictions, signaling a 40 per cent jump in net profit to $2.38 billion. The conglomerate’s retail sector, made up of Bunnings, Kmart Group and Officeworks, delivered strong sales of $33.9 billion (up 10 per cent) over the last 12 months, according to managing director Rob Scott.

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curvilinear display + minimal forms decorate this all-white clothing store in shanghai

Design Boom

dong tiantian picks up the space's natural form from the mountains and forests and transforms it into a combination of space columns and planes, extending the indoor visual space. The post curvilinear display + minimal forms decorate this all-white clothing store in shanghai appeared first on designboom | architecture & design magazine.

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Two for one: Why age diversity in the workplace is a good deal

Inside Retail

You may have noticed being served by people from a wider age range when visiting retail outlets. You’re not imagining it. The number of older people in Australia is increasing, and this is reflected in the retail industry. However, ageist beliefs and behaviours are prevalent in society, impacting older people’s mental health and wellbeing. We know that when people interact with others across the age span, it helps to reduce ageism.

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Taking A Custom Approach To The New Workplace

All Work

Custom products play an increasingly important role in the reconfigured and refreshed workplaces that are being planned and implemented. Now that we are getting past the ‘plexiglass’ phase of the pandemic, designers are thoughtfully exploring what the purpose and function is of the office and how it can best serve its employees. Allison Stegich from Icon Modern and Lindsay Braun from Emblem offer fascinating insight into how they are tackling the challenges of the past year and exploring differe

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Aldi tops Australia supermarket rankings, yet again

Inside Retail

Discount supermarket chain Aldi has topped the Canstar Blue Most Satisfied Customers Award, putting nine wins in its basket over the last 11 years. Canstar’s latest supermarket review asked more than 2600 consumers about their grocery buying experience across major Australian chains, and Aldi scored highest not just in overall satisfaction rating but also in the quality of produce, store layout, and value for money. “Aldi is known for its Special Buys, which could be a driver of its

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Chewits adds new flavours to its stick-pack ranges

Talking Retail

Chewits is expanding its stick-pack ranges with four new flavours – Blue Raspberry Chewits, Cherry Chewits, Sour Lemon Xtreme Chewits and Sour Cherry Xtreme Chewits. It is the first time Chewits has added new flavours to its core stick-pack range in more than 10 years. With the new flavours, the brand says it is also. This story continues at Chewits adds new flavours to its stick-pack ranges.

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‘Win a Sunshine Break’ promotion on Nestlé confectionery brands

Talking Retail

Nestlé is offering shoppers the chance to “Win a Sunshine Break” with an on-pack promotion across its confectionery and chilled desserts brands. The promotion features five top prizes of a holiday worth £10,000, plus a further prize of £1,000 to be won every day during the promotional period. The promotion features across sharing formats and. This story continues at ‘Win a Sunshine Break’ promotion on Nestlé confectionery brands.

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Retail appointments for the week

Inside Retail

After 18 years, Richard Murray officially departs JB Hi-Fi . On Friday, JB Hi-Fi Group CEO Richard Murray officially left the consumer electronics company, where he has held various roles for the past 18 years, to lead Solomon Lew’s Premier Retail business; Terry Smart, previously managing director of The Good Guys and CEO of JB Hi-Fi, took over the top position.

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Petco Names New CMO

VMS

Petco (San Diego) has promoted Katie Nauman to Chief Marketing Officer, reports PR Week. Nauman succeeds Tariq Hassan, who recently announced a move to McDonald’s USA to serve as that brand’s Chief Marketing and Digital Customer Experience Officer. Nauman was most recently VP of Integrated Marketing at Petco and will report to CEO Ron Coughlin. In the new role, she will oversee the brand’s integrated marketing strategy, including customer marketing and relationship management, media transformati

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VIDEO: How Skechers is hitting its stride

Inside Retail

Combining style and function, iconic footwear brand Skechers first launched 30 years ago, but thanks to the recent rise in athleisure wear, particularly since the pandemic, the business is enjoying increased sales in its walking shoes. In fact, it’s believed that Skechers was one of the first major brands to launch a specialised walking shoe range.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Warby Parker Files for IPO

VMS

Eyewear brand Warby Parker (New York) has filed to go public in a direct listing, reports Fortune. In financial records provided as part of that process disclosed a 53 percent increase in revenues this year. The retailer reported in the filing that it experienced a net loss of $7.3 million on revenue of $271 million in the first six months of 2021. During the same period in 2020, Warby Parker had a net loss of $10 million against $177 million in revenue.

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How cult brand Nasty Gal is continuing to ride the vintage wave

Inside Retail

In 2005, when e-commerce and upcycling were still in its infancy in the mainstream fashion industry, entrepreneur Sophia Amoruso shook up the landscape when she launched her cult brand Nasty Gal on eBay from her apartment in San Francisco. Back then, the brand was a pioneer in combining online retail with vintage fashion. Fast forward to more than 15 years and Nasty Gal is now owned by the Boohoo Group and the brand is continuing to make steps towards reducing their impact on the planet.

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Snickers adds Hi Protein Crisp bars to sports range

Talking Retail

Mars Chocolate Drinks & Treats is adding a new line to its range of Snickers protein bars with the introduction of Snickers Hi Protein Crisp Containing 20g of protein and 217 calories, the addition will be the fourth protein bar to launch under the Snickers brand, following the launch earlier this year of Snickers Hi. This story continues at Snickers adds Hi Protein Crisp bars to sports range.

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July’s lockdown caused biggest monthly sales drop this year

Inside Retail

Retail sales in July tumbled 2.7 per cent, the largest month-on-month fall this year, as the worsening Sydney-based outbreak ravaged the retail sector’s confidence, according to data from the Australia Bureau of Statistics. And, predictably, online sales increased in the inverse, according to NAB, which saw e-commerce sales increase 6.4 per cent during July compare to June, while 20 per cent higher than a year prior.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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From virtual reality to 3D printing: the tech shoppers use to avoid the high street

Retail Times

With fears of the Coronavirus still fresh in consumers’ minds, new research from Valtech suggests that UK shoppers are increasingly open to innovative digital technologies designed to help them browse and buy from the safety of their homes. The research, which surveyed over 1000 UK consumers, found that 64% are still attempting to avoid the high street due to ongoing concerns around Covid-19.

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The art of difficult conversations

Inside Retail

One of the most common challenges leaders face is how to have the ‘difficult’ conversation. When I’m coaching a leader who is avoiding such a conversation, I ask them, “What’s stopping you from having it?”. More often than not these leaders tell me, “I really don’t like confrontation” or “I don’t want to damage the relationship.” The latter is particularly common with leaders who have been promoted from within the team they now lead.

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3 Ways to Build Brand Loyalty from Digital to Packaging to Displays

Instore Design

Did you know it costs up to seven times more to attract a new customer than it does to retain one? With that understood, the importance of brand loyalty really comes into focus. A major disruptor to brand loyalty is the lack of continuity between customer touchpoints—whether they are digital or in-store. In some industries, consistent brand messaging is even harder than in others.

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New survey system U Ask sidesteps fraudulent research manipulation

Inside Retail

A customer survey is only ever as good as its sample base. If you ask the right questions to the wrong people, you’ll get information that’s irrelevant at best and downright misleading at worst. FMCG brands engaging in market research tend to need factual information from real purchasers to yield insights useful to campaigns and product development – anything less is simply unusable.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Playlist – September 2021

Retailing Insight

Heart Awakening. Shambhu (Neil Vineberg), Acoustic Shine. SHAMBHUMUSIC.COM. It’s the 3rd time this week I’ve heard music for and about awakening hearts. I think we need to pay attention. This brilliant new 5-track EP from legendary jazz guitarist, Shambhu, will bring you into a state of ultra-peace in 23 minutes. Joining Shambhu here are Premik Russel Tubbs (soprano saxophone), Todd Boston (percussion), Geoffrey Menin (piano), Frank Martin (piano), and Matteo Palmer (electric guitar).

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RFG “cautiously optimistic” for business in 2022

Inside Retail

Retail Food Group is “cautiously optimistic” after FY21 reveals a statutory profit and same store sales growth driven by affordable premium pizzas, drive-thru coffee and fresh bread. This is the first year since FY17 the company has shown a statutory profit with NPAT at $1.5m up 136.6 per cent on last year’s $4m statutory loss. Results showed EBITDA of $26.9m, down on the FY20 result of $31.7m but consistent with consensus forecasts.

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Instagram teams up with Small Business Britain to launch first Small Businesses Mentorship Programme in the UK

Retail Times

Today, Instagram is announcing the launch of its first Small Business Mentorship programme in the UK, in partnership with the UK’s leading champion of small businesses - Small Business Britain. Aimed at supporting the country’s entrepreneurs and small businesses after an unprecedented 18 months, the mentorship programme will celebrate their creativity and resilience, as many have turned to Instagram to survive and thrive.

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Duer Opens Experiential Flagship in Vancouver

VMS

Denim brand Duer (Gastown, Canada) has opened a new flagship store in Vancouver’s Kitsilano district, according to a press release. The 2100-square-foot space features a sensory customer experience that includes the brand’s Performance Playground and 3-D installations made from eucalyptus, recycled plastic bottles and wood chips. “I believe experiential retail is about to have its moment — far beyond anything we’ve seen before,” said Gary Lenett, Duer Co-Founder. “T

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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BLACK Café

Retail Design Blog

Black is a Contemporary Café located in an old market building in Dhaka, which is designed aiming the young generation.

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Retailers unite with hauliers to try to solve delivery problems

Talking Retail

Retail and haulage organisations have written a joint letter to the government this week asking for help, as problems with shop deliveries continue to hit stores. To help with the driver shortage, Logistics UK and the British Retail Consortium (BRC) have written to the business secretary Kwasi Kwarteng to outline key three steps the government. This story continues at Retailers unite with hauliers to try to solve delivery problems.

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Head In The Clouds by STUDIO DOHO

Retail Design Blog

Head in the Clouds is an All Day Brunch restaurant concept in Shanghai, created for food lovers and daydreamers. It’s.

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Bags, Inside and Out, V&A, London

Retail Store Windows

If you haven't seen the latest exhibition at the fabulous V&A then what are you waiting for? We all need inspiration for our work and of course it should be fed regularly. Even if you are not a big fan of this type of product it will be worth your while anyway. Bags from Her Maj, Thatcher, Carrie Bradshaw, to name but a few together with the despatch box from Winston Churchill himself are included here.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Corridor Contemporary Gallery by Sharon Weiser Architecture

Retail Design Blog

Corridor Contemporary Gallery designed with great pleasure and gratification and built in the Entrance lobby space of the David Intercontinental.

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Chewits expands Classic and Xtreme Chews with four new flavours

Retail Times

Chewits, the iconic and much-loved sweets are expanding its stick pack ranges with a burst of new flavours, available in convenience and wholesale retailers today; Blue Raspberry Chewits, Cherry Chewits, Sour Lemon Xtreme Chewits and Sour Cherry Xtreme Chewits.

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2gethr, ORR, Bengaluru–A Design that Creates Success Stories

Retail Design Blog

The design of this ORR-based coworking space reflects the intuitive and flexible nature of an inventive coworking space. The design.

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What lies ahead for the future of online casinos?

Retail Times

According to PR Newswire, the global market value of the online gambling industry is expected to reach an astounding $112 billion by 2025, far surpassing the $64 billion it was worth in 2020.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.