Thu.Oct 07, 2021

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What are the retailers reopening on Monday most worried about?

Inside Retail

As New South Wales-based retailers prepare to open their doors on Monday, some for the first time in months, the industry as a whole is both incredibly excited and equally apprehensive. “The rules have undergone changes, sometimes on a daily basis, that have caused confusion,” National Retailers Association boss Dominique Lamb told Inside Retail. “Lockdowns are disastrous for retail during any period, but with the sector about to move into the all-important Christmas season this reopening could

Shopping 278
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Situ Live debuts revolutionary retail experience at Westfield London

Retail Focus

Situ Live, an exciting and immersive consumer experience, which reimagines the traditional commercial retail model, is has opened the doors to the UK’s first discovery playhouse, at Westfield London. Situ Live offers a one-of-a-kind experience-led journey that combines product discovery, innovation, theatre, and demonstrations, with a smooth, hassle-free route to purchase.

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When Balenciaga met Fortnite: Why luxury and gaming are joining forces

Inside Retail

Luxury fashion house Balenciaga has partnered with Epic Games and Fortnite to release a range of digital fashion looks with interchangeable accessories. The full Fortnite release includes apparel – the Fit Set – a pickaxe-like tool with a sneaker for the axe, a parasail purse glider, look wraps for weapons, free sprays unlocked via challenges and the ‘look’ emote.

Fashion 264
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Nisa already planning for next Easter

Talking Retail

Nisa’s independent retailers are already being encouraged to plan for next Easter, with the group’s Spring range available for ordering from tomorrow (8th October). Chris Walker, offline marketing manager at Nisa, said: “After Christmas, Easter is the largest retailing opportunity and it’s not just Easter but the whole of Spring that has now become a.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Metcash CEO announces retirement, successor

Inside Retail

Metcash chief executive Jeff Adams will retire early next year, and will be replaced by Doug Jones, current CEO and senior vice president of South African-based Massmart Wholesale. Adams had indicated to the Metcash board a desire to retire, which allowed the business to complete a global search for a successor. “On behalf of the board I would like to thank Jeff for his outstanding contribution to Metcash over the past four years,” said chairman Rob Murray.

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Go green or lose business, says survey

Talking Retail

Nearly three quarters of the British have changed their shopping habits to cut their carbon footprint, suggests new research. Technology company Shopmium found in a survey that 74% of those in the UK have changed shopping habits to be greener and that almost everybody (97%) views climate change as an issue. Shopmium adds that “in. This story continues at Go green or lose business, says survey.

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More Trending

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Premier Foods expands Mr Kipling range ahead of Halloween

Talking Retail

Premier Foods has added Toffee Apple pies to its Mr Kipling Halloween portfolio. The six-pack of pies retails at £1.50 and joins existing Fiendish Fancies (£1.50), Terrifying Toffee Whirls (£1), Chocolate & Marshmallow Slices (£1) and Spooky Chocolate & Vanilla Slices (£1.50). Mathew Bird, brand director for sweet treats at Premier Foods, said: “With Halloween.

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Melbourne, NZ next stops on Geezy Go’s rapid expansion

Inside Retail

Geezy Go, an online-only supermarket that launched in Sydney in August, is setting up shop in Melbourne on Wednesday and will soon hit New Zealand as part of its rapid expansion plan. “We’re launching in Melbourne, we’ve got the sites ready. As you know, there’s a lot of restrictions going on, so that delays things, but in [a] week’s time, we are launching,” Geezy Go vice president of growth and strategy, Dhruv Kohli, told Inside Retail.

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Bargain Booze ‘store within a store’ plan for Costcutter and Best-one

Talking Retail

Bestway Retail is to launch a ‘store within a store’ concept that will see franchised Bargain Booze sections open within Best-one or Costcutter shops, with the external signage split equally between the two brands. Speaking at today’s Bargain Booze trade show, held in Liverpool, Bestway Retail director Mike Hollis told retailers: “We are launching a.

Planning 113
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How Fujitsu is helping drive digital transformations beyond Covid

Inside Retail

At this point we all know Covid-19 has touched most parts of the retail industry – that’s a given. What is difficult to understand, however, is how things have changed. . And with the Australian retail industry set to return in full force in FY22, businesses need to ensure they are doing what is necessary to meet these new wants and needs from their customers.

Planning 246
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Worried customers already stocking up for Christmas

Talking Retail

More than a third of consumers have or are considering buying food and drink for Christmas already, says a leading analyst. A survey by Lumina Intelligence also found that as well as those already stocking up, more than half of consumers (56%) are worried by the stockpiling and the fears of product shortages. This figure. This story continues at Worried customers already stocking up for Christmas.

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7-Eleven reveals restructure based on agile methodologies

Inside Retail

7-Eleven has restructured its organisation and introduced agile methodologies, creating cross-disciplinary groups empowered to make decisions. CEO and MD, Angus McKay, said the rethink of the way the convenience chain works is based on an ambitious goal of providing “one billion customer moments per year by 2030”. “That’s a fourfold increase on the approximately 250 million transactions delivered in the last financial year,” McKay said.

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Strings & Things brings back Halloween and Winter packaging

Talking Retail

Snacking brand Strings & Things is bringing back its Halloween and Winter-themed packaging across its entire portfolio. The Halloween packaging is available now across its Cheeshapes, Cheestrings and Yollies packs and includes 18 new Cheeshapes designes, 16 Yollies motifs and 48 limited edition collectable Rare Scare Cheestrings characters. Rolling out from 2 November, the Winter-themed.

Design 108
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Pinterest launches new ad features to drive shopping

Inside Retail

Pinterest will roll out new features for brands to promote products and ideas to users, the digital pinboard company said Wednesday, part of an effort to grow online shopping on its site. The features come as social media rivals including Facebook, TikTok and Snap Inc compete for the lucrative e-commerce market with in-app shopping or virtual clothing try-ons.

Shopping 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Nestle Cereals remove 59 million teaspoons of sugar from family favourite cereal brands

Retail Times

Cereal Partners UK (CPUK), the maker of Nestlé breakfast cereals, is removing an estimated 59 million teaspoons of sugar and 3 million teaspoons of salt from its products, as it continues this year its staggered ‘salami slice’ reformulation approach to improve the nutritional profile of its cereals.

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Collapsed Kikki.K bought out of administration

Inside Retail

Twice-collapsed stationery retailer Kikki.K has been thrown a lifeline by Brandbank Group, which said on Friday it intends on picking the brand up from the company’s administrators. According to Brandbank Group, most head office, retail and online employees will retain their jobs, and approximately 30 stores will remain open. “We are delighted to have Kikki.K join our stable of world-class brands,” said Brandbank Group chief executive David Thomas.

Design 130
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“I designed objects following my feelings” – Interview with Italian designer & art director Raffaella Mangiarotti

Design Wanted

Raffaella Mangiarotti talks us through her illustrious design career building on the history and identities of Italian brands. A chair, a table, even the store interior for a refrigerator brand—Italian designer Raffaella Mangiarotti always finds a way to convey her unique sense of style. It might have something to do with the fact that she has designed practically everything in the twenty years she has been on the scene.

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Retail appointments of the week

Inside Retail

Metcash CEO to retire, successor announced. Metcash chief executive Jeff Adams will retire early next year, and will be replaced by Doug Jones, current CEO and senior vice president of South African-based Massmart Wholesale. Adams had indicated to the Metcash board a desire to retire, which allowed the business to complete a global search for a successor.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Asda opens UK’s largest refill store in York

Retail Times

Asda has raised the bar for sustainable shopping after opening the largest refill store in the country at Monk’s Cross in York.

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‘I quit!’ Employees burnt out and leaving the retail industry

Inside Retail

In April this year alone, the US witnessed about 649,000 dissatisfied retail workers rage-quitting their jobs. It’s a record number of resignations for the industry in over 20 years. Dubbed as The Great Resignation, it’s a trend driven by burnout and pressures of the pandemic. Workers are jumping ship to less stressful roles in insurance, banking and the public sector, where their customer service skills are rewarded with better pay and benefits.

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Calvin Klein’s Global Chief Marketing Officer Resigns

VMS

Calvin Klein’s (New York) Global Chief Marketing Officer has resigned, reports WWD. A spokesperson for Calvin Klein confirmed Linh Peters would officially leave her position with the retailer by the end of the year. Having worked previously for brands like Ulta Beauty, Target, Best Buy and, most recently, Starbucks, Peters was charged to help develop Calvin Klein’s product marketing and brand experience.

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Woolworths settles 2019 class action over underpaying staff

Inside Retail

Woolworths Group Ltd said on Friday it has provisionally settled a class action lawsuit filed against it by a Canberra law firm in 2019 for underpaying supermarket workers. The retailer said it would make an ex-gratia payment of A$2,500 plus retirement benefits to its about 20,000 current and former salaried team store members, who worked with the retailer for at least six months between January 2010 and September 2013.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Interiors inspiration: Design Week’s favourite new projects

Design Week

Esmée, by Space Copenhagen. Located in Kings Square Copenhagen, new restaurant Esmée aims to fuse classic French brasserie aesthetics with “modern interpretations” Space Copenhagen, the designers behind the restaurant, describes the space as “simultaneously elegant, fun, comfortable and unpretentious” To the left of the main entrance is the restaurant bar, which has been finished in a high-gloss, hand-painted deep plum colour.

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Christmas chocolate supply is safe, says Nestle

Talking Retail

Nestle has reassured retailers that supplies should be safe this Christmas, despite acknowledging the widespread challenges facing deliveries. The company’s move follows a BBC report this morning that the maker of Quality Street and KitKat is seeing labour shortages and transportation issues. A Nestle spokesperson said: “Like all businesses we are managing a number of.

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REI Closing for Thanksgiving, Black Friday

VMS

REI (Seattle) announced it plans to close its call centers, stores, headquarters, activity and distribution centers during Thanksgiving and Black Friday, for the seventh year in a row, according to a company press release. As part of the company’s #OptOutside initiative, the outdoor retailer plans to pay its 15,000-plus employees to spend the day outside Black Friday.

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Bargain Booze to open in 70 Food Warehouse stores

Talking Retail

Bargain Booze off-licence sections are set to open in about 70 of Iceland’s Food Warehouse outlets in time for Christmas 2021 under a new agreement signed this week. The two retailers have been trialling the concept since September last year, initially within three stores but more recently expanding to 12 Food Warehouse sites. Speaking at. This story continues at Bargain Booze to open in 70 Food Warehouse stores.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Hotel Chocolat achieves 4.4% online conversion rate after implementing social proof messaging

Retail Times

When direct-to-consumer premium chocolate brand Hotel Chocolat had to shut its stores during lockdown it lost one of its key abilities for gaining new customers – the sensory element of its 140 UK and international physical locations.

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Parfetts completes its latest expansion

Talking Retail

Wholesaler Parfetts has announced the completion of a major expansion of its Aintree depot. The work developed a dedicated loading area for deliveries, increasing capacity and, said the company, making the depot pleasanter for visitors Parfetts Aintreee has already seen deliveries increase by 40% in the last two years. It now delivers across the North.

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TWINO office in Riga by Open AD

Retail Design Blog

Fintech company TWINO allows its staff to work from anywhere, but maintains that an office is vital for a social.

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The rising cost of drowning your sorrows

Talking Retail

Wine prices are likely to rise because of a combination of falling yields, labour shortages and rising shipping costs, according to a wine lovers organisation. Wine Drinkers UK (WDUK), is a body made up of wine makers, sellers and drinkers, which traditionally campaigns for lower tax on wine. The organisation describes the combination of global. This story continues at The rising cost of drowning your sorrows.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.