Sun.Apr 10, 2022

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Inside Lorna Jane’s digital transformation

Inside Retail

Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.

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How to Easily Ship Items to College Dorms

Parcel Pending

Navigating the world of shipping items to a college dorm or a residence hall isn’t difficult if you follow a few key guidelines. Here’s a primer for both sending and receiving packages. The State of the Campus Mail Room. Package Overload. COVID not only sent students back home, but also introduced to them the ease and convenience of online shopping.

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Westpac claims new online scam blocks are saving customers millions

Inside Retail

Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements

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Retail and Luxury Outlook by Paco Underhill

Fashion Retail

Last March, Paco Underhill was guest speaker during the Retail and Luxury Outlook organized by RBC Capital Markets. By the way, I will be speaking to RBC on the same topic in a few days. Paco Underhill is an environmental psychologist, consumer expert and best-selling author (ie Why we Buy; Call of the Mall), and … More Retail and Luxury Outlook by Paco Underhill.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Assembly Label launches Re-Worn program, to promote circular economy

Inside Retail

Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.

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Meet Walky – Your New Favorite Chair With Feet

Design Wanted

An experience like no other, New York-based multidisciplinary studio Design VA crafts ‘Walky’ – a playful reinterpretation of a bistro chair that seamlessly mirrors the activity […]. The post Meet Walky – Your New Favorite Chair With Feet appeared first on DesignWanted.

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Soundwaves and the texture of vinyl records inspired the Flow turntable

Design Wanted

Instead of placing the user interface on the front of the speakers, the designer has chosen to place two speakers on the front and top, enabling […]. The post Soundwaves and the texture of vinyl records inspired the Flow turntable appeared first on DesignWanted.

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When is the right time to scale? Three indications you might be ready

Inside Retail

So, you’ve started a business from scratch and gone from wearing all the hats, to running a team and building a community of loyal customers and a healthy pipeline of demand. . But how do you know when it’s the right time to scale by bringing in new people, processes, products and systems, so that you can grow with confidence? What do we mean by scaling?

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Ikea invests US$373 million in solar park projects

Inside Retail

Ingka Group, the owner of most Ikea stores worldwide, has bought nine solar photovoltaic (PV) park projects in Germany and Spain for $373 million in its push to generate more renewable energy than it consumes. The world’s biggest furniture retailer said it was buying the projects, which would have a combined capacity of 440 megawatts, from German developer Enerparc. “The expected production … will be sufficient to cover all Ikea stores and warehouses in the two countries, making the

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Grays’ Natalie Ashes on the benefits of mentoring and the resale economy

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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“We’ve always stayed curious”: How Ikea is becoming a changemaker

Inside Retail

Ikea has come a long way from its beginnings as a big blue box out in a potato field. From its automated warehouses to its carbon positive goals for the future and new city format stores, the 80-year-old furniture giant is continuing to evolve its offering, said Tolga Öncu, Ikea’s retail operations manager at the World Retail Congress last week. Last year, the business had 660 million people enter its physical stores and 4.6 billion visitors to its online channels.