Thu.May 20, 2021

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Google to open first physical store in New York

Inside Retail

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

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Poundland unveils Local format

Talking Retail

Poundland is to pilot its new Local format in the next 48 hours. The Poundland Local stores are located in Kendray in South Yorkshire and Hornsea in East Yorkshire. The sites are former Fultons Foods stores that became part of Poundland in 2020. The 2,500sq ft Poundland Local at Kendray will open on 21 May. This story continues at Poundland unveils Local format.

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Trending Sources

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Hermes reimagines Brisbane boutique

Inside Retail

French luxury house Hermes has unveiled its newly revamped store in the heart of Brisbane, which was first opened in 2010. The store was designed by the Parisian architecture agency RDAI, which is also behind the designs of other famous Hermes’ stores, including Hermes Sydney Trust Building and Hermes Omotesando in Tokyo. One of the stand-out points is the apparent absence of the brand’s quintessential orange brand colour which tended to dominate the design of its older stores.

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Amacor Capital snaps up Yorkshire store

Talking Retail

Amacor Capital has bought the Nisa Local in Hebden Bridge in the Upper Calder Valley, West Yorkshire, making it the 13th store in its growing portfolio. The store will continue to trade under a Nisa Local fascia with customers unaffected by the handover. Alex Wilson, head of acquisitions at Amacor, said: “We’ll be operating with. This story continues at Amacor Capital snaps up Yorkshire store.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retail sales recover in April, but recovery remains uneven

Inside Retail

After retail sales slipped in March due to a continued return toward ‘normal’ trading, monthly turnover recovered slightly in April 2021, rising 1.1 per cent after the 0.5 per cent drop last month. According to the latest preliminary figures from the Australian Bureau of Statistics, April’s year-on-year turnover rose 25.1 per cent – a large jump due to the massive impact the initial Covid-19 lockdown measures had on the industry this time last year.

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Republic Technologies rolls out countertop unit for OCB range

Talking Retail

Tobacco accessories company Republic Technologies has launched a new countertop display unit, in a move designed to help retailers increase visibility and drive sales of its OCB paper brand. The units are being rolled out into selected convenience stores now and will be available on a limited basis initially. They hold 10 booklets each of. This story continues at Republic Technologies rolls out countertop unit for OCB range.

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Richmond adds bacon rashers to Meat-Free range

Talking Retail

Sausage brand Richmond has expanded its meat-free range with the launch of Meat-Frees Smoked Bacon Rashers. The variant will roll out from June in 150g packs, retailing at £2.50, and will give retailers an “exciting” opportunity to stock a meat-free version of a “family mealtime staple”. To support the launch of Richmond Meat-Free Smoked Bacon. This story continues at Richmond adds bacon rashers to Meat-Free range.

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Retail appointments for the week

Inside Retail

Kathmandu taps RipCurl boss to take the helm. Outdoor clothing retailer Kathmandu has appointed the head of RipCurl Michael Daly as its new group chief executive. The announcement came seven months after Kathmandu’s long-time group CEO Xavier Simonet resigned. Daly, who has been with RipCurl for almost 20 years and ran it for the last eight years, started his new role this week.

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Parfetts introduces off-licence fascia

Talking Retail

Parfetts has launched a new fascia to sit alongside its fast-growing Go Local symbol group. The Local is a new off-licence fascia that is focused on improving margin for retailers. All retailers in The Local fascia will benefit from a 2% rebate, free delivery, and regular promotional offers across a wide range of beers, wines, This story continues at Parfetts introduces off-licence fascia.

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ARA launching podcast series hosted by CEO Paul Zahra

Inside Retail

The Australian Retailers Association will soon launch its own podcast series, Retail Therapy, hosted by chief executive Paul Zahra. Retail Therapy will see Zahra chat with CEOs and leaders from retailers from across Australia and beyond in order to provide unique insights into how these leaders work, what defines their leadership style, and how they got where they are.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Northern Ireland forecourt joins Spar network

Talking Retail

Ghan Filling Station in Rostrevor, County Down, has joined the Spar network. The family-run convenience store and petrol station is owned by John Tinnell and his family, who have traded the current store for more than 50 years. The outlet will become a Spar Fresh store later this year, with the sales floor increasing from. This story continues at Northern Ireland forecourt joins Spar network.

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Repco: Introducing Australia’s best customer service team

Inside Retail

Automotive retailer Repco has nearly a century of industry experience under its belt, so it should be no surprise that the team excels at customer service. And while customers’ expectations around delivery changed dramatically last year, Repco stepped up to the challenge and won two categories at the Retailer Awards this year – Best Customer Service Team and In-store Customer Service Initiative – thanks to its impressive 15-minute click-and-collect and four-hour home delivery options

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Oxford Street most impacted by COVID-19 among major European high streets, Mytraffic shows

Retail Times

Mytraffic, the European leader in footfall analysis, and Cushman & Wakefield, a world leader in commercial real estate, publish today a ranking of Europe’s iconic high streets. Although visitor recovery has been evident during the initial phase of the UK reopening, the contrast between footfall traffic in the UK’s most popular high street during the height of the pandemic and that of other European cities has been significant.

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Unfair dismissal ruling against Deliveroo is a big deal for Australia’s gig workers

Inside Retail

The ruling by Australia’s Fair Work Commission that online food delivery platform Deliveroo unfairly dismissed rider Diego Franco marks a major shift in the Australian “gig” economy. What’s most significant is the commission has ruled Franco was, in fact, an employee of Deliveroo, not an independent contractor – the legal strategy platform companies use to avoid employer obligations and shirk paying employee entitlements such as a minimum wage and leave entitlements.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Turner Duckworth rebrand of Pennington Biomedical aims “to shift perceptions”

Design Week

Turner Duckworth has unveiled its rebrand of Pennington Biomedical, as the research organisation pushes forward with its mission to eradicate obesity by 2040. A part of Louisiana State University (LSU), Pennington Biomedical researches obesity, diabetes, cardiovascular disease, cancer and dementia. Scientists on the campus conduct basic, clinical and population health research.

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Under Armour Raises Retail Workers’ Wages

VMS

Under Armour (Baltimore, Md.) will raise wages for its hourly retail workers to $15 in the U.S. and Canada effective June 6, reports CNBC. The move applies to more than 8000 employees and represent as much as 50 percent for some workers. “We are committed to doing the right thing, and at the center of our commitment is ensuring our teammates feel valued and appreciated,” Patrik Frisk, Under Armour president and CEO, said in a statement.

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BLT voted Brit’s favourite sandwich filling, as 45% say they couldn’t live without sandwiches

Retail Times

Britain is a nation of sandwich lovers, with almost half (45%) of people nationwide saying they couldn’t live without sandwiches, rising to 55% of those aged 25 - 44 according to a new survey by OnePoll of 2,000 nationally representative respondents into sandwich consumption on behalf of Vadasz, the fresh super condiments brand, to celebrate British Sandwich Week (17th-23rd May).

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L Brands 1Q Revenues Exceed Expectations

VMS

L Brands (Columbus, Ohio), parent company of Victoria’s Secret, beat analysts’ estimates for first quarter revenues, according to CNBC. The company reported revenue of $3.02 billion, slightly higher than the forecast $3.01 billion. Net income was up $276.6 million, up from a loss of $296.9 million, and total same-store sales increased 21 percent year over year.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Norwegian specialty chain continues rollout of Pricer’s Electronic Shelf Labels

Retail Times

Pricer’s Norwegian partner StrongPoint?AS has today signed a new agreement with a Norwegian specialty chain to supply and install?Pricer Electronic Shelf Labels (ESL) in 50 to 90 of the chain’s stores.

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Ribena unveils £2.4m marketing campaign for Sparkling range

Talking Retail

Ribena is kicking off a marketing campaign to supports the launch of its recently launched Sparkling range. The campaign includes a new TV advert, out-of-home advertising and social media promotion, as well as new in-store material for retailers. This “impactful” activity is set to reach 65% of adults – making Ribena Sparkling visible during the. This story continues at Ribena unveils £2.4m marketing campaign for Sparkling range.

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Shoe Zone launches a designated Skechers department in Oldbury

Retail Times

Footwear retailer, Shoe Zone, will be expanding its branded offering by transforming its Oldbury store (Unit 5 Oldbury Green Retail Park, Oldbury Ringway, Oldbury, West Midlands, B69 3DD) with a revamp to boost its branded offering to customers.

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F’real unveils Salted Caramel milkshake flavour

Talking Retail

Self-serve milkshake brand F’real has added a Salted Caramel flavour to its portfolio. The flavour is made with thick cream and caramel pieces and will be available from 31 May, supported by a marketing and social media campaign and digital POS and assets for retailers. The brand said the flavour is especially popular in the. This story continues at F’real unveils Salted Caramel milkshake flavour.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Southern Co-op members show their community spirit

Retail Times

A total of £37,951 was split between Fareshare - a UK charity network aimed at relieving food poverty and reducing food waste and the Neighbourly Community Fund - providing micro-grants of up to £400 to good causes supporting people affected by the pandemic.

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Augmented mobility? Tech-infused Nebula by One Object is upgrading the urban travel experience

Design Wanted

Hong Kong-based design studio, One Object, wants to revolutionize urban transport with Nebula, an intuitive, cleaner, and safer commuting experience for all. Stylish, efficient, versatile, and green, electric motorbikes and scooters are the go-to solutions to our traffic problems and cleaner mobility. We see them more and more as popular ways to get around, so much so that shared electric scooter networks have been set in place in cities across the world and have multiplied at an incredible rate

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Paperless Pledge: top retailers join forces to ‘Beat The Receipt’

Retail Times

The UK’s retailers commit to #BeatTheReceipt’s Paperless Pledge, to reduce the amount of paper wasted in retail. The campaign is being supported by the British Retail Consortium, British Independent Retailers Association and the Association of Convenience Stores, who are encouraging their members to sign the pledge.

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Leading retailers join Beat The Receipt campaign

Talking Retail

Some of the high streets biggest names have signed up to Beat The Receipt’s Paperless Pledge, to reduce the amount of paper wasted in retail. The campaign is being supported by the British Retail Consortium, the British Independent Retailers Association, and the Association of Convenience Stores, who are encouraging their members to sign the pledge.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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First Poundland Local stores open in convenience shop pilot

Retail Times

Over the next 48 hours, Poundland will open the first two stores in the pilot of its new Poundland Local format – with no convenience price premium.

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Google to Open First Brick-and-Mortar Location

VMS

Google will open its first physical store, Google Store, in New York City this summer, according to The Verge. The store, which will be located in Chelsea, will offer a variety of Google products including mobile phones, smart home devices and laptops. It will also offer buy online, pickup in store (BOPIS) services. Though the tech giant has experimented with popups and other temporary activations, this store will represent its first more permanent commitment to brick-and-mortar retail.

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Puzzel launches video plus screen sharing to enhance customer experience

Retail Times

Puzzel, the leading innovator of cloud-based contact centre solutions, has today announced the launch of two key new features of its contact centre solution; Live Share and Screen Share.

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Tennent’s celebrates summer of football with new campaign

Talking Retail

Lager brand Tennent’s is kicking off a “Made For This” campaign ahead of a return to “major” men’s football finals. The campaign includes a short film starring Scottish football star Ryan Christie, as well as outdoor advertising across Scotland throughout the summer. More than one million promotional packs of Tennent’s Lager will be available in. This story continues at Tennent’s celebrates summer of football with new campaign.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.