Thu.Dec 02, 2021

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Revealed: Customers’ biggest Christmas shopping fears this year

Inside Retail

It’s been a rough two years for many of us and to cap it off, this year’s festive season has its own unique challenges, thanks to delivery delays due to Covid and the emotional toll of being apart from family and loved ones after an extended period of time. In a new report from Emarsys, All I Want for Christmas , 1000 Australian consumers shared their concerns about shopping for gifts this year.

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KeyStore supports foodbanks for third Christmas in a row

Talking Retail

KeyStore has launched its annual campaign to encourage customers to donate products to foodbanks over Christmas. It is the third successive year that the symbol group has asked its retailers to support the scheme, which works by asking customers to put products in collection bins placed inside stores. The bins are intended for non-perishable products.

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Trending Sources

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NRA, ABA call on government to step up on customer abuse ahead of Christmas

Inside Retail

National Retail Association chief executive Dominique Lamb has joined the Australian Booksellers Association to call on the Victorian Government to step up on customer abuse. Lamb said that threatening behaviour toward retail staff in Victoria had grown 85 per cent throughout the year. “It simply must end,” Lamb said. “Our members have had a gutful.

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Carabao revamps Mandarin Orange flavour

Talking Retail

Thai energy drink brand Carabao has re-launched its Mandarin Orange flavour as Carabao Orange Blast, in response to consumer research. The drink is rolling out this month in plain and price0marked cans and features an improved recipe. The launch of Carabao Orange Blast will be supported by a Facebook advertising campaign and a series of. This story continues at Carabao revamps Mandarin Orange flavour.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Alert but not alarmed: Retail experts react to Omicron

Inside Retail

The emergence of the Omicron variant has thrown the world into a tailspin since it was first identified in South Africa last week. While little is known about the severity of Omicron compared to previous variants, or the efficacy of existing Covid vaccines against it, it has already been found in Europe, the UK, US, Japan, Australia, and Brazil, stoking fears that it could cause the return of international border closures and national lockdowns.

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Twitter founder’s company Square rebrands to “create room for further growth”

Design Week

Square, the financial services company established by Twitter founder and ex-CEO Jack Dorsey, has been rebranded and will now operate under the corporate identity of Block. Set up by Dorsey in 2009, the company has evolved over the last decade. As well as offering financial services, Block has a majority stake in music streaming platform Tidal, is the parent company for Cash App and owns several.

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Pandora Unwavering in Commitment to Physical Stores

VMS

Jewelry brand Pandora (Copenhagen) will invest in physical stores rather than join e-commerce platforms like Amazon or Farfetch, its CEO told Reuters during an interview yesterday. “If you’re a small and unknown brand, marketplaces offer a great opportunity, because they provide you with an audience. I already have an audience,” CEO Alexander Lacik said. “Eight out of ten women globally are aware of our brand, so I don’t need to make you aware of me.

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“It was brutal”: How cancer inspired Deborah Hutton to launch Canopy Bay

Inside Retail

Last year, high-profile Australian personality Deborah Hutton underwent skin cancer surgery for a second time. But this time around, while she was recovering, the entrepreneur was inspired to launch Canopy Bay, a range of stylish UPF50 hats that protect harmful UV rays. Here, Hutton discusses the journey she went on to start her new brand and the business lessons she has learnt during her wide-ranging career.

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Co-op wins award for its franchises

Talking Retail

The Co-op was named Emerging Franchisor of the Year at the British Franchise Association’s awards this week. The retailer, which only started franchising in 2017, said that the award was due to the hard work and dedication of its franchisees. Martin Rogers, head of new channels for Co-op, said: “I am incredibly proud of what. This story continues at Co-op wins award for its franchises.

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Uniqlo clothes to be made of 50 per cent recycled materials by 2030

Inside Retail

Fast Retailing has pledged to make 50 per cent of the materials it uses in Uniqlo clothing recycled by FY2030, as part of its broader sustainability action plan. About 15 per cent of polyester used will be derived from recycled PET bottles by Spring/Summer next year. In addition to polyester, Uniqlo is expanding its introduction of materials that place a lower burden on the environment, starting with synthetic fibres such as rayon and nylon.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Adi Goodrich designs surrealist Los Angeles store Dreams with blue rock at its centre

Dezeen

Spatial designer and artist Adi Goodrich has filled the Dreams lifestyle store in Los Angeles ' Atwater Village with colourful surrealist details, including a lobster phone and a "glowing" blue rock. Goodrich created the store together with her creative partner and Dreams ' owner, Monica Navarro, with whom she'd previously worked on the Wine + Eggs grocery store in the same neighbourhood.

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VIDEO: How Quay Australia helped to change the eyewear game

Inside Retail

It wasn’t long ago that the fashion eyewear category was monopolised by a couple of major giants, offering designer sunglasses at high pricepoints. But the game has changed and brands like Quay are now keeping customers engaged with on-trend, affordable eyewear that can be easily mixed and matched with their wardrobe on a regular basis. Here, we chat with Jennie Moon, Quay’s vice president of global product and merchandising and global design director Tim Hardie about the design process behind t

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Nisa re-vamps its Christmas food-to-go

Talking Retail

Nisa has given its food-to-go a Christmas makeover to take advantage of the category’s post-pandemic bounce back. The group says that while food-to-go demand markedly slowed during lockdown, it is now selling well again. Jonny Lambert, wholesale category lead for the Co-op, which owns Nisa, said: “Having the right range for customers is key and. This story continues at Nisa re-vamps its Christmas food-to-go.

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Retail appointments of the week

Inside Retail

Vale, Virgil Abloh – fashion industry trailblazer. Virgil Abloh, artistic director at LVMH, Louis Vuitton and Off White, died on the weekend. Abloh had been battling cancer privately for several years, a statement from LVMH read. “We are all shocked after this terrible news,” LVMH chairperson and CEO Bernard Arnault said. “Virgil was not only a genius designer, a visionary, he was also a man with a beautiful soul and great wisdom.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Government finally agrees to tougher sentences for assaults on shopworkers

Talking Retail

Policing Minister Kit Malthouse has announced that the Government will act to introduce tougher sentences for attacking a shopworker, a move that comes after months of pressure from the retail industry. The statement received a warm welcome from the Association of Convenience Stores (ACS), which is among those who have been pressing for a more. This story continues at Government finally agrees to tougher sentences for assaults on shopworkers.

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Tods, London

Retail Store Windows

We're not quite sure how we feel about this installation at the moment. The one great element is that it does link seemlessly through to their web page, albeit the Lion's mane online is rather more groomed (in fact within an inch of its life) than the shaggy ones we see here. There is a lot of clutter in here and a good old fashioned edit is possibly called for.

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Aldi launches Sommelier Dinner Party Pack to help solve hosts’ wine worries

Retail Times

Festive Brits will attend over 44million gatherings this Christmas, with 14.8million playing host - and serving the right wine is the top concern, according to supermarket Aldi.

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Survey suggests two-fifths of retail small businesses won’t survive 2022 as supply chain issues bite

E Delevry

Shipping delays (32%), supply chain disruption (31%) and the Covid-19 pandemic rules and regulations (30%) have been the top factors impacting retail SMEs this year and could threaten their survival in 2022, according to a new report. The Staffing and supply report carried out by card payments specialist takepayments, showed that more than two-fifths (44%) of small businesses within the retail sector have experienced staff shortages while more than half (53%) have experienced supply chain issues

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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AVIXA Adds New Board Members

VMS

(PRESS RELEASE) FAIRFAX, VA – AVIXA, the Audiovisual and Integrated Experience Association, announces the election results for the 2022 AVIXA Board of Directors and Leadership Search Committee. Cathryn Lai, chief commercial officer, OpenBet, has been elected as secretary-treasurer of the Board by AVIXA membership. AVIXA members also elected to the Board Michelle Grabel-Komar, vice president of sales, Full Compass Systems, and Dena Lowery, COO, Opus Agency.

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November 2021 Blog Income Report – $890

Thrifts and Tangles

Here we are with another blog income report! If you missed last month’s report, you can check it out here. November 2021 was a super slow month for brand collaborations, which surprised me, especially with it being the holiday season. Most brands told my manager that they used up their budgets for the year and […]. The post November 2021 Blog Income Report – $890 appeared first on Thrifts and Tangles.

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AVIXA Announces 2022 Board of Directors, Leadership Search Committee Members

VMS

(PRESS RELEASE) FAIRFAX, VA – AVIXA, the Audiovisual and Integrated Experience Association, announces the election results for the 2022 AVIXA Board of Directors and Leadership Search Committee. Cathryn Lai, chief commercial officer, OpenBet, has been elected as secretary-treasurer of the Board by AVIXA membership. AVIXA members also elected to the Board Michelle Grabel-Komar, vice president of sales, Full Compass Systems, and Dena Lowery, COO, Opus Agency.

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Under Armour selects Nedap for global deployment of RFID in retail

Retail Times

Nedap, the global leader in RFID solutions, has been selected by one of the world’s leading athletic performance brands, Under Armour, Inc., to roll out Nedap’s iD Cloud inventory visibility platform. The platform will be deployed throughout 400 of Under Armour’s owned and operated stores across the globe.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Nemo Tile + Stone Introduces Aurora Collection of Colorful, Linear Matte Floor and Wall Porcelain Tiles

VMS

(PRESS RELEASE) NEW YORK — Nemo Tile + Stone, a New York City-based provider of top-performing surface materials, introduces Aurora to the market, a new porcelain floor and wall tile exclusively available in a versatile size: 2.4” x 14.5”. The collection consists of 11 inspired colors in a matte finish for an elegant suede effect: Polar, Cosmos, Atomic, Mercury, Fawn, Celestine, Meteor, Jasmine, Sapphire, Carbon, and Solar Flare.

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As Attendees Return to Trade Shows, Exhibitors Reap the Benefit

Trade Group

As Attendees Return to Trade Shows, Exhibitors Reap the Benefits. On Nov. 1-4, 2021, more than 40,000 people swept into Lisbon, Portugal, to attend the Web Summit trade fair. As Europe’s largest tech conference, this event is always notable. However, the 2021 event was especially significant because it was the first major in-person tech event since the pandemic began.

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Pandora Choosing Physical Stores Over Amazon

VMS

Jewelry brand Pandora (Copenhagen) will invest in physical stores rather than join e-commerce platforms like Amazon or Farfetch, its CEO told Reuters on Wednesday. “If you’re a small and unknown brand, marketplaces offer a great opportunity, because they provide you with an audience. I already have an audience,” CEO Alexander Lacik said. “Eight out of ten women globally are aware of our brand, so I don’t need to make you aware of me.

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NADA 2022 – The Bottom Line

Trade Group

Sierra Reed: Welcome to The Bottom Line at TTG. I’m here with Cole and Austin. Today we’re going to talk about the NADA show. So, Austin, what’s been your experience with automotive shows in general? Austin Montgomery: Well, I’ve been working at NADA for several years now. I love automobiles in general, so it’s kind of a nice natural fit for me.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Most Common Types Of Discounts To Consider Today

RetailMinded

Retail discounts are a common strategy used by businesses. But why are they offered and what types of discounts are commonly offered? What Are Discounts? Discounts are promotions that businesses use to cut their prices and boost sales. Usually, this involves knocking part of the price off a product. For instance, you might encounter a discount where a business offers a 50 per cent discount off a range of products.

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Koen Boersma revives traditional hand-turning with totem-style vessels

Design Wanted

The series features striking, lathe-turned profiles that contrast rounded and rectangular forms. Netherlands-based designer Koen Boersma created his series of decorative objects, called “A different turn” as a tribute to the dying craft of woodturning, highlighting the technique with an innovative process and a unique aesthetic. Boersma wanted to stay away from traditional, hand-turned wooden designs.

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Boost Your Business With A Better Delivery Strategy

RetailMinded

Formed in the first interactions with your site, individual user experience (UX) plays a huge role in the wider association with your brand. With over a quarter of all retail sales shares in the UK being held by online sales, the ecommerce industry yields opportunities for your business to expand its horizons. . However, the importance of a smooth and reliable delivery service can be overlooked – how your customer receives their product influences their experience hugely.

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Flic Twist’s basic smart home dial prioritises privacy

Design Wanted

Flic Twist is a family-friendly controller for smart home devices without the use of apps or your voice. The global smart home market is projected to grow from USD 84.5 billion in 2021 to USD 138.9 billion by 2026, despite privacy being a concern that’s also growing. Here, the intention was to create a family-friendly way of controlling smart home devices.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.