Inside Retail

FEBRUARY 26, 2023

Data breaches are becoming more prevalent these days, and the retail sector is definitely seeing its share of attacks. Most recently, a historic data breach impacted up to 1.85 million ‘The Good Guys’ customers. IBM recently revealed its ‘X-Force Threat Intelligence Index 2023’ report. According to the 2023 report, the deployment of backdoors, which allow remote access to systems, emerged as the top action by attackers last year.

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Design Wanted

FEBRUARY 26, 2023

When first diving into the world of cryptocurrencies, a question that pops into most people’s minds is ‘Where can I store my investments?’ The answer is […] The post 8 well-designed crypto wallets for storing your assets appeared first on DesignWanted.

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Design 52

Inside Retail

FEBRUARY 26, 2023

Trans-Tasman online retailer Kogan says it is on track to restore profit levels, despite subdued sales during the first half. For the six months to December 31, gross sales declined 32.5 per cent to $471.1 million while EBITDA reduced to $23 million. Tax-paid profit fell to $23.8 million. The company said active customers across the group (excluding its Brosa division) reached 3.32 million.

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Inside Retail

FEBRUARY 26, 2023

Customers want a quick, simple, and flexible return process and the peace of mind that if they don’t like an item, they can easily return it. Retailers know that hyper convenience is essential to the e-commerce proposition, and many continue to offer ‘free returns’ to remain competitive. However, the real cost of such a service is not sustainable – not for retailers and not for the planet.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Strategy

Inside Retail

FEBRUARY 26, 2023

Plus-size fashion retailer City Chic says softer consumer demand has impacted the business globally during its first half. For the 26 weeks to January 1, sales declined 8 per cent to $168.6 million reflecting volatile demand across the group’s markets. Online sales fell 21 per cent as consumers returned to in-store shopping, while EBITDA reached $3.4 million, in line with last month’s trading update.

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Inside Retail

FEBRUARY 26, 2023

Chemist Warehouse is no stranger to launching ancillary businesses in potential growth areas: just look at Ultra Beauty, which launched last year. However, the business’ latest launch, Optometrist Warehouse , could be its biggest one yet. Led by Peter Larsen, who has previously held managerial positions at Specsavers and an investigatory role at the Centre for Eye Research Australia, Optometrist Warehouse is aimed at bringing Chemist Warehouse’s focus on delivering value and range to customer

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Inside Retail

FEBRUARY 26, 2023

Pureplay online cosmetics retailer Adore Beauty has reported softer sales during its December half as it navigates a volatile post-Covid retail environment. For the six months to December 31, sales fell 17 per cent to $93.6 million while EBITDA reached $406,000 reflecting lower operating leverage, inflationary pressures and investments in key initiatives.

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Inside Retail

FEBRUARY 26, 2023

For many workplaces today, dealing with staff shortages and guaranteeing that every call is answered becomes a challenge. Alongside giving your callers a positive first impression of your brand, having a professional phone answering or virtual receptionist service ensures efficient and effective communication with customers 24/7. Let’s explore below some of the many benefits businesses just like yours are experiencing from a phone answering service in the ‘new normal’.

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