Tue.Oct 12, 2021

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Lovisa CEO Shane Fallscheer exits business after 12 years at the helm

Inside Retail

Lovisa chief executive and managing director Shane Fallscheer is stepping down from his role leading the jewellery retailer after 12 years. Fallsheer will be succeeded by Victor Herrero, former Inditex Group head of Asia Pacific and managing director of Greater China, will work with Herrero to ensure a smooth transition, and will step down as director on 14 October.

Expansion 245
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Nisa re-launches community awards for retailers

Talking Retail

Nisa’s charity Making a Difference Locally (MADL) has re-launched its community champion awards for retailers. The awards recognise two different stores each month – one over and one under 3,000 sq ft – with a £250 donation to a local good cause. To be in with a chance of winning, Nisa partners simply need to. This story continues at Nisa re-launches community awards for retailers.

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Michael Hill’s digital sales buoy jeweller through first quarter

Inside Retail

Michael Hill has seen online sales spike 58 per cent in its first quarter of FY22 compared to the same time last year, while same-store sales jumped 15.5 per cent. The boost in digital sales is likely tied to the fact the business lost almost 7,400 trading days across its store network during the quarter – meaning more customers needed to shop online – though this did lead Michael Hill’s total sales to be 10 per cent down.

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Paris’s new travel app lets people “start their day with a Bonjour”

Design Week

Sid Lee Paris has crafted the visuals for Bonjour, a new transport app designed as a travel companion for Parisians on their everyday journeys. The work was commissioned by transport operator Régie Autonome des Transports Parisiens (RATP), whose internal team worked on the app’s UX. Sid Lee was responsible for the naming, branding and strategy of the new platform.

Strategy 128
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Scotch & Soda plans new stores in capital cities, including Perth

Inside Retail

Amsterdam-based fashion label, Scotch & Soda, is ramping up its global expansion plan, including upcoming brick-and-mortar store launches across Asia-Pacific. So far this year, the brand has opened 34 physical stores and 27 shop-in-shops. The expansion plan will see the opening of 15 new brick-and-mortar stores and seven shop-in-shops across key cities including Mumbai, Perth, Paris, Madrid, Philadelphia, Charlotte and Gothenburg.

Planning 130
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Fruit Shoot transitions to clear bottles

Talking Retail

Britvic is rolling out new clear bottles for its Fruit Shoot brand, made from 100% recycled plastic. The bottles also feature a new design, supported by a new formulation across the range, including 275ml bottles (79p) and 4x200ml (£2) and 8x200ml (£3) packs in Orange, Apple & Blackcurrant, Summer Fruits and Apple flavours. Britvic found. This story continues at Fruit Shoot transitions to clear bottles.

Design 126

More Trending

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Post Office handles more and more cash as bank branches close

Talking Retail

The Post Office says it is shortly expected to exceed £3bn a month in cash deposits and withdrawals for the first time in its 360 year history. The continuing surge, which is begin attributed to bank closures, saw £2.99bn pass through post offices in September, according to latest figures. This is the highest ever in. This story continues at Post Office handles more and more cash as bank branches close.

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How Kulani Kinis is thriving in overseas markets

Inside Retail

Danielle Atkins and Alexander Babich started Australian bikini label Kulani Kinis as a side hustle in 2015. Today it’s a multi-million-dollar global business, with customers in the US, Canada, Australia and Europe. “Our journey began with selling directly over the internet, we were working from home and shipping bikinis on our lunch breaks at our old workplaces,” Atkins told Inside Retail.

Marketing 130
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Bisto supports premium range with TV advert

Talking Retail

Gravy brand Bisto is set to air its first TV advert in six years, as part of a £4m campaign to promote its Bisto Best range. The advert will debut tonight (12 October) during Channel 4’s Great British Bake Off and will remain on air until March 2022, supported by a partnership with Global Radio. This story continues at Bisto supports premium range with TV advert.

Promotion 110
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New $20,000 support payments for NSW businesses hit by local lockdowns

Inside Retail

The NSW government will provide $20,000 grants to SMEs hit by local lockdowns as part of a new business support package as the state emerges from more than 100 days of lockdown. The cornerstone of the support package are grants for businesses that lose revenue due to wasted perishables or reduced capacity limits if the government enforces local lockdowns over the summer months.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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DBA uncovers major recruitment challenge faced by UK consultancies

Design Week

Recruiting and retaining staff is one of the biggest concerns among design businesses in 2021, according to the Design Business Association’s (DBA) Annual Survey Report 2021. Despite DBA members losing on average 10% of their workforce last year because of the pressures of the pandemic, the organisation’s annual survey suggests many are now struggling to find talent to fill their ranks. “Freelancers have been able to fill required gaps” “The data is telling us that

Design 108
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David Jones is the latest department store to embrace resale. Here’s why

Inside Retail

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. The move, which will see David Jones offer second-hand items from over 30 luxury brands, including Louis Vuitton, Chanel and Prada, comes as traditional retailers around the world attempt to reach a younger generation of shoppers for whom sustainable consumption is key. .

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The third edition of EDIT Napoli is ready to open doors from 29 to 31 October 2021

Design Wanted

Over 80 international exhibitors will bring to life the third edition of EDIT Napoli, the fair conceived by Domitilla Dardi and Emilia Petruccelli focused on design authors. From 29 to 31 October 2021, EDIT Napoli will host international exhibitors such as independent designers, brands and manufacturers, including Lidewij Edelkoort, Daniel Kruger for Galleria Antonella Villanova, La Manufacture, Stephanie Moussallem for House of Today, Federico Pepe curated by Federica Sala, while the prototypes

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Asos CEO, Chairman step down

Inside Retail

British online fast-fashion firm Asos has announced a shock management reshuffle, with CEO Nick Beighton stepping down after six years in the job. According to a report in Bloomberg , chairman Adam Crozier also stepped aside, stating the business needed a “fresh pair of eyes” after the pandemic wrecked havoc with its share price and supply chain. A search is now underway to find a replacement chief executive, though current CFO Mat Dunn will temporarily take the reigns with immediate effect.

Pattern 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Neitiv enters the beer market with UK’s first range of Coconut Flower Beer

Retail Times

Neitiv has launched the UK’s first Coconut Flower Beer. With an exciting and unique tasting flavour, the new range of premium British lager uses nutritious coconut flower drops as a key ingredient. Entirely vegan, sustainably produced in the UK and with low-calorie content, the beer is the first of its kind.

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Buff City Soap, Dallas | 50th International Design Winner

Retail Design Institute

Buff City Soap, Dallas. Design: CallisonRTKL, Dallas. Innovation Awards for Environmental Graphic Design and Visual Merchandising. Inspired by the imagery of a bakery, the new 2,000-sq-ft. Dallas location of Buff City Soap displays raw, all-natural ingredients and soap-making tools to create a level of transparency in the soap-making process. Buff City Soap channels farmers’ market nostalgia, and the theater of in-store creation.

Design 98
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Britvic fills 30 Kickstarter jobs since it backed the Government’s youth unemployment scheme earlier this year

Retail Times

From Solihull to Rugby, Leeds to Hemel Hempstead, Britvic has filled 30 Kickstarter jobs since it backed the Government’s youth unemployment scheme earlier this year. Roles including Finance, IT, Research & Development, through to placements at Britvic’s Leeds and Rugby factories, have been created for 16 to 24-year-olds who are claiming Universal Credit and at risk of long-term unemployment.

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T-Mobile, Plano, Texas | 50th International Design Winner

Retail Design Institute

T-Mobile, Plano, Texas. Design: IA Interior Architects, Seattle. From a brand perspective, the new T-Mobile store in Plano, Texas, marks the evolution from a transactional to an experiential format. The Interior Architects team carried out T-Mobile’s desire for a more human and welcoming brand by offering choices of how to shop. The team created zones focused on the shopping occasions of discovery, service, community, instant gratification and convenience.

Design 97
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Dutch Bike Brand Buys Cannondale, Schwinn

VMS

Amsterdam-based Pon Holdings, which owns bike brands Santa Cruz, Gazelle and Urban Arrow, has purchased brands Cannondale, Schwinn and Mongoose from owner Dorel Industries for $810 million, according to Reuters. “Together we can further cater to the ever-growing demand for quality and electric bikes, whether it’s for urban use, leisure or sports,” CEO Janus Smalbraak said in a statement.

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Tempur-Pedic, New York City | 50th International Store of the Year

Retail Design Institute

Tempur-Pedic, New York City. Design: CallisonRTKL, Seattle. Innovation Awards for Materiality and Digital Integration. The CallisonRTKL and the Tempur-Pedic team channeled multi-sensory experiences for a new 3,100-sq.-ft. store in New York City. The interior is visible from the exterior. The location takes advantage of its storefront using nature photography much like a window to a landscape beyond.

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“Vegetables, but fun”: Public Address gives plant-based food brand new look

Design Week

Canadian design studio Public Address has unveiled a new brand for plant-based food company Wholly Veggie, which aims to “push industries boundaries” According to Wholly Veggie, its mission is to help create a more sustainable food system by “democratising access to healthy foods made from plants” The company does not offer meat-alternatives, but rather “quality vegetables and simple seasonings” “An opportunity to take an entirely different route”

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Doubling electricity prices will mean job losses as well as price increases, say retailers

Talking Retail

Rising energy prices are already forcing convenience store operators to consider laying off staff and putting up prices, say retailers. In many cases, retailers are facing a doubling of monthly electricity bills. Sophie Towers, who runs Kibble One Stop in Burnley, Lancashire, says that her electricity contract, which must be renewed next week, looks set.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Urban Outfitters Introduces Resale Marketplace

VMS

Urban Outfitters (Philadelphia, Pa.) has introduced Nuuly Thrift, a resale marketplace to buy and sell women’s, men’s and kids’ apparel and accessories launching this fall, according to a press release. “URBN has been in the vintage renewal business since our founding in 1970,” said Richard A. Hayne, CEO and Chairman, Urban Outfitters, Inc. “With the launch of Nuuly Thrift, we’re excited for URBN to capitalize on shifting customer behavior and gain market share in the rapidly expanding online re

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Delivery problems and inflation fears continue to worry consumers, says Barclaycard

Talking Retail

The latest data from Barclaycard indicates that delivery problems for convenience stores continue to be felt by customers. Although the card provider found that consumer spending grew 13.3% in September compared to the same month in 2019, it also noted product shortages in grocery stores. In a statement it said: “Almost half (46%) have reported. This story continues at Delivery problems and inflation fears continue to worry consumers, says Barclaycard.

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Trade Group Predicts Record Holiday Sales

VMS

The International Council of Shopping Centers predicts that, despite supply chain woes, holiday spending will increase 8 to 9 percent compared to last year, according to Forbes. “I think this is going to be a very strong holiday season, for obvious reasons,” ICSC President and CEO Tom McGee said. “The economy is strong, consumer spending has continued to be strong despite the challenges related to the pandemic, and there’s a tremendous amount of personal savings and pent-up demand.”.

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Aldi introduces discounts for damaged packaging to reduce waste

Talking Retail

Aldi is introducing a policy of selling food at 30% reduction if its packaging is damaged. All of the group’s 920 stores are making the markdowns on goods including rice, pasta, cereal and tinned goods in a bid to further reduce food waste. The reduction plans to give customers a chance for a bargain as. This story continues at Aldi introduces discounts for damaged packaging to reduce waste.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Mulberry, London

Retail Store Windows

We've shared some real corkers from this brand recently and while we captured this scheme a few weeks ago (we mention this in case it has changed) this one is worth mentioning too. In collaboration with Richard Malone, the brand have created more of their abstract forms with which to show the product. Great use of colour and an interesting direction in their windows for this brand right now.

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Leighton to lead GroceryAid from 2022

Talking Retail

GroceryAid, the grocery industry charity, has named Allan Leighton as its new President. Leighton, chairman of the Co-operative group, BrewDog and Pizza Express, will take up the role in January. He said: “The grocery trade has been a huge part of my life since I was a child, and I was honoured to be asked. This story continues at Leighton to lead GroceryAid from 2022.

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Raw Chocolate Company’s rebrand unveils chocolate with soul

Retail Times

This week, Fortissimo Chocolate’s Raw Chocolate Company launch a radical ‘live in wonder’ rebrand. Renowned for creating innovative, vegan chocolate products that are both delicious and ethically conscious, Raw Chocolate Company has undergone a vivid makeover to celebrate fifteen years of game-changing fare.

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HENRYTIMI’s artkitchen is inspired by ancient traditions in Pompeii

Design Wanted

The Italian brand unveiled the monolithic kitchen as part of two installations during Milan Design Week, which upheld its luxurious aesthetic. Henry Timi, the Milan-based designer and founder of his namesake studio HENRYTIMI, has a clear vision. It’s restrained, it’s refined and it’s luxurious. Celebrating raw materiality and Italian craftsmanship, his pieces—which range from pewter vases to planar oak chairs—are simple yet striking.

Form 52
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.