Thu.Apr 29, 2021

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Harrods open second beauty emporium H beauty in Milton Keynes

Retail Focus

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft. space brings together a diverse portfolio of premium brands, must-have products and exceptional beauty services and experiences. The latest H beauty is an experiential wonderland where beauty addicts and novices alike can find their forever-favourites as well as some of the industry’s most f

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Booktopia earnings double in third quarter

Inside Retail

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 million and revenue hitting $65 million – a 53 per cent growth on the same period last year. And, due to improvements made in Booktopia’s distribution centre in Lidcome , Sydney, the business was able to ship 45 per cent more product during the quarter, from 1.44 million to 2.09 million items.

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Microsoft is looking for a new default font after 14 years of Calibri

Design Week

Microsoft is replacing its default font for the first time in 14 years and asking the public for feedback on potential replacements. Calibri was chosen as the default font for Microsoft programmes like Office, Powerpoint and Outlook in 2007. At the time it replaced Times New Roman. Now Microsoft says that “it’s time to evolve” It has commissioned five original, custom fonts in its search for a new default.

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How Amazon more than tripled its profits in Q1

Inside Retail

Amazon.com has posted its fourth straight quarter of record profits, thanks to the global shift to online shopping during the Covid-19 pandemic. . The US company revealed in an earnings update on Thursday that it had more than tripled its profits to US$8.1 billion on sales of US$108.5 billion in the quarter ended March 31, 2021, outperforming analyst expectations.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Ascona Group bolsters portfolio with three new forecourts

Retail Times

Ascona Group, one of the UK’s fastest-growing forecourt operators, is pleased to announce the completion of three service stations across Pembrokeshire, Carmarthenshire and Somerset, taking its total portfolio to 59 sites across the UK.

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We took everything apart: What we ABA Labels learnt from Covid

Inside Retail

Putting people first and prioritising their mental health has helped fashion business Australian Brand Alliance Labels land a spot in the Australian Financial Review ’s annual list of Best Places to Work in Australia and New Zealand. The organisation was named in the top five of the list, alongside recruitment business Seek and software company SixPivot.

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RM Williams’ Raju Vuppalapati to take on role as CEO of Country Road

Inside Retail

Seven months after Country Road’s CEO Scott Fyfe stepped across to lead department store stablemate David Jones the Australian fashion brand has settled on a new leader: Raju Vuppalapati. Vuppalapati comes to Country Road from RM Williams, where he spent six years as CEO and successfully led a turnaround project that saw the brand reposition, expand its global distribution network and build its online offering.

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After you saw Elon Musks’ ‘MindPong’ monkey, are you ready for these 6 brain-connected tech products?

Design Wanted

Here are six emerging technologies offering a glimpse into the future of brain tech and neural implants… Earlier this month, Elon Musk’s start-up Neuralink announced they created a cyborg monkey who can play MindPong using a brain chip. A 3-minute video showed Pager, a male macaque with chips embedded on each side of its brain, playing the video game with the power of its mind.

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Skincare brand Frank Body eyes China with private equity backing

Inside Retail

Australian clean beauty brand Frank Body has its sights set firmly on conquering the Chinese market after clinching a deal with Shanghai-based private equity firm EverYi Capital, valuing the brand at around $100 million. EverYi Capital will hold a stake in the business and offer on-the-ground support to help the brand expand its footprint in Asia over the next three years.

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Toast Ale honoured with a Queen’s Award for Enterprise for Sustainable Development

Retail Times

Toast Ale is a social enterprise set up in 2015 to tackle food waste. The brewery works with bakeries to prevent surplus bread from being wasted, using it to produce its popular range of craft beers. The circular economy approach to brewing also reduces the environmental footprint of the beer because less natural resources are required.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lacoste Japan advances towards a zero-party data strategy

Inside Retail

Lacoste Japan, operator of the French premium casual brand, has collected zero-party data based on the consent of the consumer in preparation for the upcoming restrictions on the use of cookie data. In the two digital campaigns, “Vote For Your Favorite Long Sleeve Polo Color” and “New Outerwear Collection for Fall/Winter 2020,” Lacoste sought to learn the fashion preferences of their consumers and how consumers prefer to wear their clothes.

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Liverpool’s Meats & Eats reports 25% sales growth during lockdown via OrderYOYO’s branded website and app platform

Retail Times

Liverpool-based American style restaurant Meats & Eats has reported an additional 25% in sales during lockdown, after changing its business model to offer delivery throughout the pandemic.

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Retail appointments of the week

Inside Retail

JB Hi-Fi CEO Richard Murray exits for Premier. Electronics retailer JB Hi-Fi’s CEO Richard Murray has been nabbed by Premier Investments to fill the CEO role when Mark McInnes departs the business. Meanwhile, Good Guys managing director Terry Smart will take over Murray’s position. Murray, who has been JB Hi-Fi’s CEO for seven years, will commence his new position on October 4.

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Ascona Group snaps up forecourts in Somerset and Wales

Talking Retail

Ascona Group has completed the acquisition of three service stations across Pembrokeshire, Carmarthenshire, and Somerset. The forecourt operator has bought two sites in West Wales – the Texaco-branded Manordeilo Service Station in Manordeilo and a Shell-branded Forge Service Station in St Clears. Both stations will include a Nisa-branded shop.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Science-backed strategies to foster inclusion in your team

Inside Retail

If you are leading a remote or hybrid team, chances are that you have become more aware of the need to foster connection and inclusivity within your team. As meetings are held virtually, decisions are made offline and months pass between physically seeing your team members, feelings of exclusion and isolation can grow over time. So, what can we learn from research and practices in diversity and inclusion to help the people in our teams feel more included?

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IGD: latest Eating In vs Dining Out report reveals that both retail and foodservice will grow in 2021

Retail Times

The latest Eating In vs Dining Out report – produced by insight and analysis providers IGD, in collaboration with foodservice consultant Peter Backman – forecasts 12% growth in 2021, for the UK food and drink market.

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How to support staff experiencing domestic violence

Inside Retail

Family, domestic and sexual violence (FDV) in Australia is a significant health and welfare issue that affects people from all ages and backgrounds, but particularly women and children. According to the Australian Institute of Health and Welfare, it is estimated that around Australia, one woman is killed every nine days and one man is killed every 29 days by a partner, and approximately 17 per cent of women and 6 per cent of men have experienced physical or sexual violence from a current or prev

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Belgravia rebrands to “widen the district’s appeal”

Design Week

The affluent London district of Belgravia has revealed a rebrand, which looks to broaden the area’s appeal and showcase its cross-sector offerings. SomeOne design studio, also based in London, has created the new identity, which includes a bespoke typeface, graphic pattern and new mascot in the form of an Italian greyhound. [link]. The work has been commissioned by Grosvenor Estates, a property group which owns much of Belgravia and manages properties in the area. “Belgravia is not w

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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AuMake’s losses mount as transformation work nears its end

Inside Retail

Social commerce business AuMake has continued to see sales weighed down by inflating transformation costs as it works to reposition itself following the disappearance of daigou shoppers in Australia. Its third quarter sales result of $2.65 million was undercut by manufacturing, operating and staff costs, leaving the business with a $2 million net cash loss for the quarter – with total cash losses for the year hitting $6 million so far.

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Microsoft is looking for a new default font after 14 years of Calibri

Design Week

Microsoft is replacing its default font for the first time in 14 years and asking the public for feedback on potential replacements. Calibri was chosen as the default font for Microsoft programmes like Office, Powerpoint and Outlook in 2007. At the time it replaced Times New Roman. Now Microsoft says that “it’s time to evolve” It has commissioned five original, custom fonts in its search for a new default.

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JD Sports launching in New Zealand later this year

Inside Retail

UK-based retail giant JD Sports will open its first ever store in New Zealand. Launching mid-2021 at Sylvia Park, the retail hub will offer several sports lifestyle products, exclusive styles, and several brands not yet available on Kiwi shores. Lisa Trainer, GM Asset Management at Kiwi Property, said that with JD Sports being a big name in global sports fashion, Kiwi Property is excited to include this brand at one of New Zealand’s largest shopping centre. “We’re thrilled to h

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Aerofoil Energy wins Queen’s Award for Enterprise

Talking Retail

Shelf-edge technology firm Aerofoil Energy has been awarded a Queen’s Award for Enterprise in Innovation – one of the UK’s most prestigious business awards. The award is for the company’s pioneering use of shelf-edge technology to improve the energy efficiency of display refrigeration, which accounts for 3% of the UK’s entire consumption of electricity.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Woolroom wins a Queen’s Award for Enterprise

Retail Times

Woolroom, UK’s leading wool bedding specialist has been honoured with a Queen’s Award for Enterprise for International Trade.

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Spar Scotland adds Kincardine to independent estate

Talking Retail

Retailer Mohammad Mahmood has joined Spar Scotland. Mahmood’s fully re-fitted 900sq ft store on Elphinstone Street, in Kincardine, is his first store with the symbol group. He bought the outlet in September and has been working to fully refit the store, retaining the existing post office and adding in Smokin’ Bean Coffee. F’real frozen milkshakes. This story continues at Spar Scotland adds Kincardine to independent estate.

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Brand Story – Foscarini

Design Wanted

From a small island to the world, from Murano glass to the industrial production of unconventional materials, Foscarini is the story of a brand that in a few decades became one of the key players in the lighting design industry. In 1291 the Venetian government ordered glass masters to move their furnaces to an island in the lagoon on the Northside of Venice, for fire safety reasons.

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Nisa partners introduce barbecue offers in time for bank holiday

Talking Retail

Nisa partners are introducing deals on barbeque food and drinks in the run-up to the early May bank holiday. The offers, which are available in participating stores now, include barbeque lines such as Co-op Sticky Maple Pork Kebabs, Smokehouse BBQ Chicken Drumsticks and Co-op Irresistible Jumbo King Prawns – all at £4 a pack. These. This story continues at Nisa partners introduce barbecue offers in time for bank holiday.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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OLPRO named as winner of the Queen’s Award for Enterprise – International Trade 2021

Retail Times

Camping equipment specialist, OLPRO, has been named the winner of the Queen's Award for Enterprise – International Trade 2021, making OLPRO one of the first businesses to win the award following Brexit.

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Design specialist rolls out coffee cup recycling bin

Talking Retail

Design and manufacturing specialist Regency Design has launched a coffee cup recycling bin to help reduce the country’s waste and support businesses looking to be more sustainable. The bins are fully brandable and allow coffee cups to recycled all in one place, without having to separate the liquids, cups and lids. The collected cups are. This story continues at Design specialist rolls out coffee cup recycling bin.

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Winners of the 2021 Scottish Retail Food & Drink Awards announced

Retail Times

The stars from the inaugural Scottish Retail Food & Drink Awards 2021 have been announced and a host of delicious Scottish food and drink products have been given a new stamp of approval.

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Retail and foodservice will grow in 2021, report finds

Talking Retail

The UK food and drink market is forecasted to grow by 12% in 2021, new research reveals. The latest Eating In vs Dining Out report, produced by IGD in collaboration with foodservice consultant Peter Backman, finds the forecasted increase is driven by strong retail growth from January to March and foodservice sales that will begin to. This story continues at Retail and foodservice will grow in 2021, report finds.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.