What retailers must learn from Covid-19’s delivery chain failures
Inside Retail
DECEMBER 11, 2021
It’s fair to say Australia’s supply chain has been stress tested in a way it hasn’t before over the past two years. With most shoppers having turned online to fill their purchasing needs, Covid-19 caused a deluge of parcels and packages, clogging up an already slow process. Many retailers rely on one or two large, central warehouses to handle entire product lines, leaving external delivery companies entirely responsible for the delivery of these goods to various parts of the country.
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