Frictionless Retail: Designing Stores for Ultra-Efficient Experiences
CAAD
JUNE 20, 2025
The New Luxury Is Efficiency. In a context of constant overstimulation, today’s consumers value their time more than ever. They’re no longer just looking for a beautiful store or an exclusive product; they expect a fast, clear experience—free of interruptions or obstacles. This is the essence of frictionless retail: a model where every second of the customer journey is optimized to be smooth, intuitive, and satisfying.
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