Inside Retail

SEPTEMBER 22, 2021

It’s not every day that we see a centenarian front a collection for a leading global fashion brand, but that’s exactly what happened last week. H&M announced a collaboration with Iris Apfel, New York style icon, fashion designer and interior decorator who likes to dress up “for herself and herself only” and is known for her vibrant clothing, fun accessories and signature thick, oversized specs.

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Retail Focus

SEPTEMBER 22, 2021

Canada Life Asset Management, jointly represented by ARC Retail and Colliers International, has signed JD Sports Fashion plc to prominent premises in Cheltenham’s Regent Arcade, as the latest bolstering of the town’s retail and leisure offering. A new lease has been agreed with the British sports-fashion retailer on a 11,000 sq ft store, with plans to open before Christmas in premises formerly occupied by Top Shop following its closure earlier this year.

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Inside Retail

SEPTEMBER 22, 2021

Premier Investments has almost doubled its profit in FY21 to $271.8 million, with earnings hitting a record figure of $351.9 million – up 88 per cent. Sales in the retail group rose 18.7 per cent to $1.4 billion worldwide, with online contributing a record 20.8 per cent of global sales. Premier Investments chairman Solomon Lew said it was an outstanding achievement to have delivered record results during a “very difficult and volatile environment”.

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Design Week

SEPTEMBER 22, 2021

Pringles UK has revealed a rebrand, introducing a new version of its Mr. P mascot for the first time in 20 years. The new look has been created by design studio Jones Knowles Ritchie (JKR) and timed for the 30th anniversary of the crisp’s UK launch. It includes a new logo and updated packaging. Pringles’ previous logo (left) and the updated version (right) The original Mr.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Strategy

Inside Retail

SEPTEMBER 22, 2021

The New South Wales and Victorian governments have released detailed roadmaps outlining how they’ll ease restrictions across Sydney and Melbourne. A feature of both roadmaps will be the requirement to be fully vaccinated to do certain things like gather with larger groups of friends or enter venues including hairdressers, hospitality, gyms and entertainment.

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Talking Retail

SEPTEMBER 22, 2021

The winners of the 2021 Retail Industry Awards were announced last night at a face-to-face awards dinner in the City of London. Big winners on the night included Nisa, which took home the trophy for Symbol/Franchise Group of the Year. In the independent store categories, it was a great evening for Mulkerns Eurospar, Newry, County. This story continues at Retail Industry Awards 2021: winners revealed.

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Talking Retail

SEPTEMBER 22, 2021

Confectionery manufacturer Perfetti Van Melle (PVM) is offering convenience store retailers the chance to win prizes as part of its £2m Loyalty Rewards Scheme. Retailers are being encouraged to display PVM’s best sellers on dedicated merchandising racks, for which they will be instantly rewarded through a points-based membership scheme – the more points they collect, This story continues at PVM rewards retailers through loyalty scheme.

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Inside Retail

SEPTEMBER 22, 2021

Debates about performance reviews – their purpose and impact – take on new intensity during a pandemic and when uncertainty, change and remote working define workplaces. In reviewing the history and purpose of performance management, Elaine Pulakos and colleagues found that formal performance management processes often disengage employees and do not positively impact performance outcomes.

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Talking Retail

SEPTEMBER 22, 2021

PayPoint is asking stores who offer the service to refer other retailers in a recruitment drive. The ‘refer a friend’ scheme would earn both the new business and the referrer a free month’s service fee. The promotion runs until 29 October. The offer comes after a busy few months for PayPoint, as it has established. This story continues at PayPoint offers a free month’s service if you refer another retailer.

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Inside Retail

SEPTEMBER 22, 2021

Jewllery brand Michael Hill is looking to hire 1,200 new staff globally heading into the busy holiday season. The business is looking to onboard 260 staff in New Zealand, 580 in Australia, and 360 in Canada. “We are so excited to be able to provide [people] the opportunity to join the Michael Hill family,” said chief people officer Jo Matthews. “Michael Hill has best-in-class training to onboard new team members to ensure they succeed.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Strategy

Design Week

SEPTEMBER 22, 2021

Having to justify design work in terms of return on investment (ROI) is a perennial problem for designers. ROI conversations can be creatively constricting for a designer. Meanwhile whole design teams are often lambasted by the national press when they are perceived to have wasted time and money on a problem that didn’t need fixing. This is made more inflammatory if public money is involved.

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Inside Retail

SEPTEMBER 22, 2021

If you’re selling on marketplaces like eBay and Amazon, a product data feed is no stranger to you. Coming in the form of a spreadsheet with information about your products, you must never underestimate its power. The mantra for offsite selling goes: your product data feed is the core of your product listings. . From the week of 21 August, Australia Post revealed that during Victoria’s 6.0 lockdown extension, online shopping grew by 14.5 per cent week on week.

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Design Wanted

SEPTEMBER 22, 2021

Recycled materials prove useful in a series of collaborations highlighting the next-generation design talents in Thailand. For over 19 years now, the Talent Thai and Designers’ Room event has provided opportunities for talented designers in Thailand. Launched in 2002, the annual initiative showcases collaborative projects across various categories including furniture, home decorative items and jewelry with the potential to highlight these projects on a global stage through international media.

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Instore Design

SEPTEMBER 22, 2021

When it comes to customer experience, savvy restaurateurs are quickly realizing the to-go order needs to be as well thought out as the dining room. The coronavirus pandemic escalated the move to delivery and curb-side pick up—what was expected to occur over years happened in a matter of weeks during 2020.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Customer Engagement

Bay Cities

SEPTEMBER 22, 2021

Most consumers don’t give a lot of thought to what’s happening behind the scenes when they buy a product from a bricks-and-mortar or online store. But the reality is that there’s a lot involved in making that sale happen. Shopper marketing focuses on supporting consumers who are already in the mindset to buy in making a final purchasing decision. Here’s a closer look at shopper marketing, along with real-world examples of shopper marketing for both the in-store and online experience.

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RetailMinded

SEPTEMBER 22, 2021

Did you know that there are about 30.2 million small businesses in the United States? . The amount of capital a small business needs will depend on their operational overhead, future goals, the type of business it is and much more. Yet despite these variations, all small businesses due in fact need capital. Keeping this in in mind, it’s important to consider a variety of ways in which to gain capital for small businesses.

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Bay Cities

SEPTEMBER 22, 2021

Reuters reported on September 8 th that the US economy “downshifted slightly” in August according to the Beige Book. “The deceleration in economic activity was largely attributable to a pullback in dining out, travel and tourism in most Districts, reflecting safety concerns due to the rise of the Delta variant in a few cases and international travel restrictions.

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Retail Times

SEPTEMBER 22, 2021

Refresh, recycle and reinvigorate your wardrobe. Give your pre-loved clothes a new lease of life, whilst having a positive impact on someone else’s.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Architecture

Talking Retail

SEPTEMBER 22, 2021

The winners of the 2021 Product Launch of the Year awards have been unveiled. The victorious products were revealed last night at the Retail Industry Awards 2021 dinner in the City of London. A total of 64 products were shortlisted this year in nine categories and the winners were chosen by hundreds of readers of. This story continues at Product Launch of the Year 2021 winners.

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Design Week

SEPTEMBER 22, 2021

D&AD has unveiled its 59th annual, the second following last year’s announcement that it would be digital-only. The annual celebrates D&AD’s yearly awards programme and showcases winning content with additional interviews and insight. [link]. Last year, the free-to-access annual reached over 75,000 users, according to the design and advertising body. 12,000 of those readers were in the 18-24 age group.

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Talking Retail

SEPTEMBER 22, 2021

A report by KPMG has found that illegal cigarettes are a bigger problem in the north east of England than other parts of the UK. The report, which was commissioned by cigarette manufacturer Philip Morris, said that Yorkshire and the Humber was the second worst region for illicit sales. Illegal cigarettes are a big issue. This story continues at North east of England sells the most contraband cigarettes, says KPMG report.

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VMS

SEPTEMBER 22, 2021

DENVER — A spectrum of retail industry professionals gathered at the Sheraton Denver Downtown Hotel for the second day of VMSD magazine’s International Retail Design Conference, which featured a conversation with Toni Roeller, SVP of In-Store Environment at Dick’s Sporting Goods (Coraopolis, PA). In the sit-down with VMSD Editor-in-Chief Jennifer Acevedo, Roeller described how the retailer has turned to experiential design in order to forge stronger connections with its customers.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Strategy

Talking Retail

SEPTEMBER 22, 2021

Aldi is installing boxes for customers to donate food in stores nationwide. From October stores will have the boxes for any food or essential items – regardless of where they were bought – which will be distributed to local good causes. To help customers, the supermarket has provided a list of those things that are. This story continues at Aldi invites customers to give food to the needy.

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Retail Store Windows

SEPTEMBER 22, 2021

If you want to see simple yet beautiful windows then look no further. We included this brands' window scheme from their Regent street store recently however we seem to recall that this one is along Oxford street. The same key thread to the current scheme is still present of course although a slight variation on the main theme. Beautiful interior products have been included here as well as their fashion ones in order to generate this Fine Art vibe happening in their windows right now.

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Retail Times

SEPTEMBER 22, 2021

Violife, the UK’s leading alternative to dairy cheese products, announces the launch of its new Viospread Light & Creamy available in ASDA and Sainsbury’s stores nationwide now priced £2 RSP.

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Theatro

SEPTEMBER 22, 2021

Hit the Jackpot on Fast Guest Service. Are there areas on your property where you could gain efficiencies? Is your property operating at full speed? If you could speed up service without sacrificing the guest experience, what would that mean for your property? In our fast-paced world, guests want what they want, and they want it now! Check out our list of 3 tips to help you speed up service and hit the jackpot in guest experience and gained efficiencies in your casino: ?

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Retail Times

SEPTEMBER 22, 2021

The super-premium gin, Brockmans, is to roll-out a significant London Underground advertising campaign showcasing its recently launched positioning: "The Properly Improper Gin".

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Theatro

SEPTEMBER 22, 2021

Hit the Jackpot on Fast Guest Service. Are there areas on your property where you could gain efficiencies? Is your property operating at full speed? If you could speed up service without sacrificing the guest experience, what would that mean for your property? In our fast-paced world, guests want what they want, and they want it now! Check out our list of 3 tips to help you speed up service and hit the jackpot in guest experience and gained efficiencies in your casino: ?.

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Retail Times

SEPTEMBER 22, 2021

Swansea-based premium drink brand, Au Vodka, has been revealed as the UK’s fastest growing online brand from 2019 to 2020 - the most challenging period ever for British retail.

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Retail Insider

SEPTEMBER 22, 2021

1. What attracted you and Talkdesk to being involved with these Awards? Having worked with Glynn to sponsor these events in the past, I knew our paths would cross again. Sponsoring these events always brought fruitful conversations with fellow technologists, allowing sponsors to network and connect without imposing attendees with a strong sales pitch, which puts people off.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Architecture