Thu.Nov 28, 2024

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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. He explained how the brand’s new store in Sydney’s QVB building is a space where beauty meets innovation and the values that have defined Clarins for the past seven decades

Concept 246
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Black Friday footfall expected to rise +2%, as discounts unlock pent-up spending from bargain-focused, post-payday shoppers – RetailNext

Retail Focus

UK retailers are expected to see a boost in footfall on Black Friday (29 Nov 2024), with the lure of discounts unlocking pent-up post-payday spending, after many shoppers held back on purchasing in October in order to bag Black Friday deals, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers.

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Toys ‘R’ Us posts higher sales in October quarter

Inside Retail

Toys ‘R’ Us said its sales grew in the October quarter and expects further growth in the holiday trading period. The toy retailer’s sales during the three months ended October surged 168 per cent, or by $329,000, from the previous quarter, driven by its e-commerce performance. It also noted that Riot continued to perform well and expects the brand’s revenue to accelerate in the coming quarters. “With our streamlined operations and strong inventory position heading

Strategy 265
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Vapes Bars Introduces Angel® Salts: Setting the Gold Standard for Flavour and Compliance

Retail Focus

Vapes Bars proudly announces the launch of Angel ® Salts, a premium nicotine salt range designed to set a new benchmark in flavour, quality, and regulatory compliance. Tailored for today’s discerning vaper, Angel ® Salts showcase the brand’s unwavering commitment to delivering pure quality and innovation. These salts are also at the heart of Angel’s exciting new product line-up, including the much-anticipated Angel ® 1200 and Angel ® 20000, which promise to redefine vaping convenience an

Tailored 130
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Hannah Gordon on the evolution of family-owned pottery empire Robert Gordon

Inside Retail

In Australia, the name Robert Gordon is synonymous with pottery. Its ceramic plates and mugs grace the tables of countless cafes and restaurants across the country, including the popular Lune Croissanterie, while its homewares are stocked in thousands of retailers. Its factory in Pakenham, a suburb of Melbourne, produces between 200,000 and 300,000 stoneware items a year, making it the largest production pottery in Australia.

Interior 246
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Generative AI for Retail: A Traveler’s Guide to Implementing GenAI for Retail Operations

Theatro

The retail sector is rapidly transforming due to evolving customer expectations for personalized, efficient, and convenient shopping experiences. To navigate this shift, retailers are increasingly Implementing GenAI for Retail into their operations. GENAI enhances operational efficiency and customer engagement, significantly boosting sales. The imperative to adopt GENAI stems from the necessity to meet rising customer expectations, achieve cost efficiency, and maintain a competitive edge.

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TheatroIQ – Driving Adoption and Optimization of Tech Investments 

Theatro

Retailers invest heavily in technology to stay competitive, but many face a common challenge: getting their frontline teams to adopt and utilize these tools fully. Even the most advanced systems can fall short of their potential without proper engagement and real-time support. Theatro IQ bridges this gap by providing instant, in-ear assistance to the knowledge and employees need to master their tech, driving greater productivity and maximizing the return on tech investments.

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Jaguar’s ‘Copy Nothing’ campaign: Lessons for retailers on rebranding risks

Inside Retail

Saying goodbye to its signature roaring cat, the 98-year-old carmaker Jaguar made headlines last week with its latest rebranding campaign. The company claims the campaign revives its “Copy Nothing” ethos, which traces back to the words of founder Sir William Lyons. Despite its effort to modernise and appeal to a younger, more diverse audience, the campaign has faced some backlash concerning its departure from traditional brand values and automotive focus.

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Aldi trials new loose produce items

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is trialling 12 new loose fruit and vegetable lines in a bid to further reduce unnecessary packaging. In select stores across the North of England, the following items are now available to buy loose: Parsnips Carrots Broccoli Brown onions Red onions Ginger Pears Salad tomatoes Limes Lemons Oranges Garlic If rolled out across all […] If you wan

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Founder of Zero Co, Mike Smith, on scaling a sustainable business

Inside Retail

Nearly five years after launching Zero Co on Kickstarter, the sustainable personal hygiene brand is opening up its closed-loop model with the introduction of a ForeverFill bottle and paper refills. As the company rolls out its latest product innovation and rebrand, Inside Retail spoke to Zero Co founder Mike Smith to learn more about his career trajectory and what it takes to be a sustainable entrepreneur.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Roadchef launches Toy Recovery Service, as survey reveals parents willing to go the extra mile to retrieve their child’s lost toy

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Roadchef, one of the UK’s leading motorway service area operators, launches a new Toy Recovery Service. The service will reunite lost toys at their service stations with children travelling across the UK’s motorway network with their families this holiday season.

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From Hong Kong to Melbourne: Tam Jai opens first Australian restaurant

Inside Retail

Hong Kong restaurant group Tam Jai International has entered Australia with the opening of TamJai Mixian on Swanston Street, in Melbourne. Tam Jai International partnered with ST Group Food Industries Holdings to open the eatery, which is also the company’s first overseas franchised outlet. The restaurant can accommodate 42 people and expects to appeal to the local Chinese community.

Marketing 130
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Designing for Generation Alpha

Lumsden Design

Our designer Sophie Rhodes shares the challenges of creating memorable, kid-friendly spaces that drive engagement and revenue.

Design 52
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JD to open its largest megastore in the southern hemisphere, in Melbourne

Inside Retail

JD Sports is opening its largest Southern Hemisphere store at Highpoint Shopping Centre in Maribyrnong, Victoria, on December 5. “This is our largest store in the Southern Hemisphere to date, and our loyal customers can expect exclusive product ranges as well as first-to-market digital store elements,” said Aaron Faraguna, CEO of JD Sports Australia and New Zealand. “JD Sports Highpoint will also offer one-of-a-kind activation zones to shoppers leading up to Christmas.” A

Shopping 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Co-op British breaded and ready to eat chicken to join fresh range under the retailer’s Space to Thrive brand

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has announced it has become the first UK convenience retailer to extend its improved chicken welfare standard across its British Breaded and Ready-To-Eat range enabling Co-op members and customers to access chicken reared in 20% more space to perch and roam, at the same great value.

Space 52
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How NU Creative took Kokebi coffee from a B2B to D2C brand

Design Week

London creative studio NU Creative does most of its work in the B2B space. So founders Sarah Kloosman and Tim Lindsay were intrigued when Brett Boswell approached them to take his B2B coffee brand, Kokebi, into the D2C space.

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Waitrose opens first store in six years and expands partnerships with Welcome Break and Shell to accelerate convenience ambitions

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Waitrose today opened its first store in six years in Hampton Hill, London, and announced a further push into the convenience market by building on partnerships with Welcome Break and Shell. Welcome Break The supermarket is to target more new locations under its franchise with the operator with stores opening on the A14 in Spaldwick, […] If you wan

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Turning Points: Brand and strategy studio Smiling Wolf

Design Week

Smiling Wolf is a Liverpool-based brand and design agency that works across retail, property, digital, and culture. Ahead of its 25th birthday next year, founder Simon Rhodes explains how the death of Adobe Flash, a visit to a friend’s warehouse, and Brian Eno’s cold feet shaped the studio.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Look beyond retail to reverse high street decline, says new Lords report

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In 2023 there were over 10,000 store closures across UK high streets. People have seen the loss of local department stores, pharmacies, clothing stores, pubs and banks. The dominance of retail on high streets is something of the past.

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Anger to relief: Responses to Australia’s world-first social media ban for kids

Inside Retail

Australians reacted on Friday with a mixture of anger and relief to a social media ban on children under 16 that the government says is world-leading, but which tech giants like TikTok argue could push young people to “darker corners of the internet” Australia approved the social media ban for children late on Thursday after an emotive debate that has gripped the nation, setting a benchmark for jurisdictions around the world with one of the toughest regulations targeting Big Tech.

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Tesco launches retail media certification to build industry expertise

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco Media and Insight Platform, powered by dunnhumby, today launched its Tesco Retail Media Certification, a comprehensive new training programme designed to help marketers demystify and master the booming retail media landscape.

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A former CEO’s three-step diagnostic tool to boost team performance

Inside Retail

It has often surprised and concerned me that the measurement and management of team performance is not pursued with the importance it deserves. Beyond the character of the CEO or team leader, there is nothing more important to executing strategic change initiatives than how the leadership team functions, and how teams across the organisation perform.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Paddy Power deploys Amino tech across 500+ locations in the UK and Ireland

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Amino, a leading provider of enterprise video and digital signage solutions, today announces the deployment of its Amino H200 4K media player and Orchestrate remote device management platform across over 500+ locations in the UK and Ireland for Paddy Power, a sports betting and gaming division of Flutter Entertainment.

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Video Recap: The Grand Celebration of Design Middle East Awards 2024!

Design Middleeast

The Design Middle East Awards 2024 set a remarkable milestone for the region’s design and architecture community. Hosted on November 22 at the prestigious Hilton Al Habtoor Al Joud Ballroom, the event celebrated creativity and excellence like never before. With over 160 firms submitting nominations and hundreds of entries, the overwhelming participation showcased the industry’s vibrant talent, from seasoned professionals to emerging stars.

Design 59
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How to Attract Long-Term Tenants for Consistent Rental Income

Fuhrmann Construction

In today’s competitive rental market, property owners are constantly looking for ways to ensure their properties not only attract tenants but retain them long term. While the appeal of immediate income from short-term rentals or fluctuating tenants might seem tempting, it’s the stability of long-term tenants that truly delivers sustained cash flow and reduces the myriad costs that come with tenant turnover.

Flow 52
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AXOR & Hassan Abul hosts Top Architects for Insightful Design Panel Discussion in Kuwait  

Design Middleeast

Caption: AXOR & Hassan Abul hosts Top Architects for Insightful Design Panel Discussion in Kuwait Hassan Abul & AXOR , hosted a gathering of architects, designers, and industry professionals at the Ghazali showroom. Featuring a dynamic panel discussion, the event celebrated innovation, collaboration, and the evolving role of architecture in shaping contemporary living spaces.

Design 52
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Transforming Spaces: How Interior Design Shapes Commercial Identity 

Fuhrmann Construction

In the modern business world, the influence of commercial interior design extends far beyond mere aesthetics. It’s no longer just about choosing stylish furniture or creating a visually appealing atmosphere, it’s about shaping the very identity of a brand. A company’s physical space is a powerful tool for reinforcing its mission, values, and culture, while fostering a connection with employees, customers, and partners alike.

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Cities in the Sky: Navigating the Vertical Horizon

Design Middleeast

Architect Scott Pryde, Principal and Middle East Design Director at DLR Group, explores vertical cities as a solution to urban sprawl, merging towering skyscrapers with sustainable infrastructure. This approach redefines future urban living. As urbanisation continues to surge worldwide, architects increasingly turn their gaze skyward, envisioning a future where cities evolve vertically rather than horizontally.