Thu.Feb 03, 2022

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KFC Australia pilots drone-delivery service in Queensland

Inside Retail

Global restaurant chain KFC launches its first drone-delivery service, partnering with Wing, to deliver hot food direct to homes and workplaces in Logan, Queensland. . The drone-delivery service will be available to a small number of households in the South East Queensland suburbs of Kingston, Logan Central, Slacks Creek, Underwood, and Woodridge, and will gradually expand to include other nearby locations.

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What can the Tories and Labour offer the design industry?

Design Week

For the last two days, Creative UK (formerly the Creative Industries Federation and Creative England) has hosted the Creative Coalition Festival. This year marks the second edition of the event, with the first having taken place in 2020 – just weeks before the outbreak of the COVID-19 pandemic in the UK. Attendees of the online festival have been treated to a number of high-profile speakers so.

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Aesop unveils Queer Library in Sydney and Melbourne stores

Inside Retail

To celebrate Australia’s pride festivities, Aesop has opened a ‘Queer Library’ in Melbourne from February 2 to 8 which will be followed by another in Sydney from February 23 to March 1. Aesop stores in Fitzroy and Paddington will be cleared to showcase over 5000 copies of works from 60 LGBTQIA+ authors and allies. The genres will span fiction, non-fiction and poetry in order to raise awareness and empathy.

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Ben & Jerry’s adds a new flavour to its hand-held ice-creams

Talking Retail

Ben & Jerry’s has introduced a new flavour of ice-cream on a stick. Salted Caramel Brownie Peace Pop joins the equivalent snack in cookie dough ice-cream to give customers more choice. The new flavour consists of a sweet ice-cream in a salty caramel coating. It is available in a multi-pack with a recommended retail price. This story continues at Ben & Jerry’s adds a new flavour to its hand-held ice-creams.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Dior reopens boutique in Sydney CBD

Inside Retail

The Refurbished Dior flagship in the Sydney CBD reopens today, (February 4). The contemporary three-level boutique will house women’s and men’s ready to wear, fine jewellery, timepieces along with two VIP salon rooms for clients. A dedicated corner for Dior Maison will also be part of the establishment along with a showcase of artworks by international artists put on public display for the first time in Australia.

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Superunion’s “irreverent” idents lend a hand to BBC Three’s relaunch

Design Week

BBC Three has marked its return as a broadcast channel with a new series of idents and characters, designed by in-house team BBC Creative and brand consultancy Superunion. The idents and characters have also been developed in collaboration with Ghost and BlinkInk director Robert Strange. After six years as a digital channel, BBC3 returned this week as a linear channel.

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Save-A-Lot Names New CEO

VMS

Supermarket chain Save-A-Lot (Saint Ann, Mo.) has named Leon Bergmann as its CEO beginning in March, reports the St. Louis Post-Dispatch. Bergmann, who success former CEO Kenneth McGrath, joins the company from Harvest Sherwood Food Distributors. He has also held leadership roles at Unified Grocers and SuperValu. “We look forward to working alongside him and the management team as we pursue the strategic growth opportunities ahead,” said Justin Shaw, Chair of Save-A-Lot’s board of di

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Nike cries foul over virtual shoes, suing retailer that sells sneaker NFTs

Inside Retail

Sneaker giant Nike sued online reseller StockX in New York federal court on Thursday for selling unauthorized images of Nike shoes, marking the latest lawsuit over digital assets known as non-fungible tokens. Nike said StockX’s NFTs infringe its trademarks and are likely to confuse consumers. Its lawsuit asked for unspecified money damages and an order blocking their sales.

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Petco Partners with Rover.com

VMS

Petco (San Diego, Calif.) has partnered with online pet services marketplace Rover.com to connect Petco shoppers with pet sitting, boarding and dog walking services, according to a press release. “We are pleased to expand our relationship with Rover and make their leading pet boarding, sitting, walking and daycare services more accessible to pet parents through Petco’s integrated, multichannel ecosystem of solutions,” said Jenny Wolski, Petco SVP of Omnichannel Experience.

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Retail appointments of the week

Inside Retail

Melbourne Fashion Festival’s Graeme Lewsey exits. Melbourne Fashion Festival’s longstanding CEO, Graeme Lewsey, has stepped down from the role. Lewsey will continue to act as a principal consultant across several projects to support the festival through the transition. “Graeme has led the festival to great heights during his stewardship, serving three chairs and delivering extraordinary outcomes that have undoubtedly lifted the economic vitality of the Australian fashion industry,” festival chai

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Spar continues free fruit scheme for Scottish schoolchildren

Talking Retail

Spar Scotland is launching another round in its continuing campaign to give out free fruit and water to schoolchildren. The Healthy Living Programme is intended to encourage children to eat more fruit and have a healthy lifestyle. The latest stores to take part in the scheme are in Glamis, McAlpine, Ladybank, Stonehouse, Bathgate and Linlithgow. This story continues at Spar continues free fruit scheme for Scottish schoolchildren.

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‘Pet parents are underserved’: Pet Circle’s play at the $15bn pet industry

Inside Retail

Online pet retailer Pet Circle is aiming at reaching and educating a larger customer base through it’s new ‘Pet Better’ campaign – which also acts as its first major push at growth since a $125 million investment round late last year. . The last few years have seen an explosion in pet ownership. Trapped inside their homes during lockdown, sometimes on their own, Australians turned to animals to keep themselves sane and healthy over the course of the Covid-19 pandemic.

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Klabu – Supporting unbeatable spirit

T Insights

Because Tchai has its roots in China, we celebrate each Lunar New Year, where we – in the spirit of hong bao – have the special tradition of supporting a good cause. Now that we have started the Year of the Tiger (a year in which action, passion and the ‘go get ’em’ spirit are central) we thought it was an inevitable choice to give this year’s donation to the KLABU foundation.

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5 minutes with Mark Livings, Lyre’s

Inside Retail

As one of the leaders in non-alcoholic drinks in Australia, Lyre’s co-founder Mark Livings is passionate about innovation and keen to support others in the category. Here, he chats about his favourite brands and the biggest misconception about non-alcoholic beverages. Inside Retail : How are you feeling about entering 2022? Mark Livings: We’ve all experienced the difficulties of the last few years, but I’m personally very optimistic about what the new year will bring.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Virgin Wines UK reveals impact of earlier Christmas delivery cut-off

E Delevry

Direct-to-consumer online wine retailer Virgin Wines UK has revealed the loss of around £800,000 in sales after having to move its Christmas delivery deadline as the result of labour shortages caused by staff illness/self-isolation due to Omicron. “The effect of the labour shortages was that the business had to ‘cut off’ for Christmas delivery two days earlier than planned to ensure all customers received their orders, negatively affecting sales by approximately £800k,” the company s

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Country Road unveils clothes made from offcuts in circular fashion push

Inside Retail

Apparel chain Country Road has teamed up with its largest supplier to turn offcuts and faulty garments from its own production runs into new sweatshirts, sweatpants and t-shirts made out of 30 per cent recycled cotton fibres. The innovative collection, called Towards Circularity, will be available online and in-store as of Monday, February 7, at a similar price point as the brand’s popular Heritage Sweat products made out of 100 per cent virgin materials.

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424 US Jewelry Retailers Closed in 2021

VMS

The Jewelers Board of Trade reports that 424 U.S. jewelry retailers stopped doing business in 2021. That’s down from 495 businesses that closed in 2020. Of those, 331 fell into the category of “ceased operations,” while 91 were listed as “consolidations (sale/merger)” and two were classified as “bankruptcies.”. Meanwhile, 323 jewelry retail businesses opened their doors in the U.S. in 2021.

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Analysis: Singapore, Thailand, Cambodia lead hopes for Asian tourism

Inside Retail

Spare a thought for retailers, food and beverage operators, and hotels in tourist destinations throughout Asia. They mostly had an horrific year in 2021, on top of a shocker in 2020. Things can only get better in 2022. Right? Data from the Mastercard Global Cities Index shows that, as of 2019, the top 10 cities in Asia for international tourist visits were, in order: Bangkok, Singapore, Kuala Lumpur, Tokyo, Seoul, Osaka, Phuket, Pattaya, Bali, and Hong Kong.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Negotiated solution the best way on protocol, says Northern Ireland retailer group

Talking Retail

The director of the Northern Ireland Retail Consortium has warned that moves to stop border checks between the region and the rest of the UK will not solve the argument over trading arrangements with the EU. Aodhan Connolly said: “These checks are just one part of the GB-NI process that was agreed by the UK. This story continues at Negotiated solution the best way on protocol, says Northern Ireland retailer group.

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Repsly Announces New Retail Technology Partnership with Curaleaf

RepslyBlog

BOSTON, MA – February 3rd, 2022 – Repsly , a best-in-class retail technology platform, today announced it has entered into a technology partnership agreement with Curaleaf (CSE: CURA / OTCQX: CURLF), a leading international provider of consumer products in cannabis. This agreement will support Curaleaf’s wholesale operations across the US by providing CRM solutions, retail execution support, and business analytics and insights to the Curaleaf teams.

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Government strategy on levelling-up widely welcomed by retailers’ organisations

Talking Retail

The publication of the long-awaited government policy document on levelling-up has been welcomed by retailers’ associations. Both the British Retail Consortium (BRC) and the Association of Convenience Stores (ACS) said they were pleased the white paper on levelling-up had been published, although both said the plans needed to be followed up with action.

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Could 3D Printing Be The Future Of Sustainable Workspace Design?

All Work

Bene, a 200-year-old workspace furniture brand based in Austria, is leading the way in sustainable production. The company is focusing on minimising carbon emissions by 3D printing products using already-used biodegradable materials. Allwork.Space spoke to Michael Fried, Bene’s CEO, to learn more about their circular production techniques and the future of sustainable workspace design.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Dorset biscuit specialist aims to expand market across the UK

Talking Retail

Specialist biscuit-maker The Artful Baker has struck a deal with distributor RH Amar to expand its market across the UK. The biscotti maker, based in Christchurch, Dorset, produces a range of sweet and savoury biscuits and last year became the first to receive funding from the Batch Ventures innovation fund – a joint scheme between. This story continues at Dorset biscuit specialist aims to expand market across the UK.

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PayPoint’s cash service reaches 2,000-store milestone

Talking Retail

PayPoint’s counter cash service is now available in more than 2,000 UK stores, says the company. The in-store payments and cash firm said more than £300,000 was withdrawn last week, with an average withdrawal of £24.18p. The company added that the service is providing an important source of cash when bank and ATM closures are. This story continues at PayPoint’s cash service reaches 2,000-store milestone.

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