Wed.May 19, 2021

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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How to Start a Successful Retail Business

Retail Focus

There’s no denying that establishing a retail business is a colossal endeavour, especially for inexperienced entrepreneurs. As simple as the venture’s business model might appear to be, there’s a lot that goes into it than some expect. For this reason, you need to carefully plan and prepare for the undertaking instead of just jumping in headfirst. In this piece, we’ll talk about some practices and tips that should give your enterprise a much better shot at success than it would have had otherwis

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Woolworths starts construction at “next generation” Moorebank DC

Inside Retail

Woolworths Group’s supply chain arm, Primary Connect, has started construction on the supermarket giant’s “next generation” $780 million distribution centre in Moorebank, Western Sydney. The DC promises 75,000 sqm of floor space and will be built with automation in mind, and will sit adjacent to a regional DC which will see construction start later.

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Q&A with Angel Maldonado, CEO, Empathy.co

Retail Focus

Retail Focus recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Angel Maldonado, CEO, Empathy.co. What inspired you to found Empathy.co and why? Two simple ideas. First, the realization that evoking positive feelings in a digital product is the ultimate objective.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Analysis: Consumers and the new reality

Inside Retail

Globally, a different retail customer has emerged with new behaviours and decision-making criteria. In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. The evidence arising from the research points to a rapid shift in how customers view their world: such is the level of change, it demands an equally rapid response from retailers’ approach in

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This portable solar distiller aims to provide safe drinking water around the world

Design Week

A portable solar distiller which aims to provide anyone in the world with clean drinking water has won this year’s Lexus Design Award. The project has been designed by Henry Glogau, who explains that the design can be prefabricated or locally sourced and manufactured or a mix of the two. A render of the distiller “The design is adaptable to local surroundings and available resources,” he adds.

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Fox’s Glacier Mints update Peppy the polar bear in “retro-progressive” rebrand

Design Week

Design studio Derek&Eric has crafted a new identity and packaging for British hard boiled sweet Fox’s Glacier Mints. As part of the overhaul, the consultancy has designed a minimalist and forward-facing polar bear as well as new wrappers for the individual sweets. Fox’s Glacier Mints are a boiled mint sweet established in the UK in 1918.

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GPT invests $1.3bn in new retail-residential property development

Inside Retail

Property group GPT will construct a $1.28 billion residential tower development near the new Sydney Metro Station on Rouse Hill, according to The Urban Developer. The tower will be 25 storeys, and will include 41,000 square metres of retail space in the Northern Precinct. The new tower will be part of the Rouse Hill Regional Centre Master Plan, which is expected to be completed in 15 years.

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Target 1Q Sales Up 23 Percent

VMS

Target saw its fiscal first-quarter sales rise 23 percent, thanks in part to investments in private label brands and services like curbside pickup, reports CNBC. The retailer also credits rising vaccination rates and a reopening economy for the growth. “We are seeing a much more optimistic consumer, who is excited about getting back to the life that they haven’t lived for the last year,” CEO Brian Cornell said in a CNBC interview.

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Beacon Lighting expecting profit to almost double in FY21

Inside Retail

Beacon Lighting expects its net full year earnings to hit between $35.5 million to $37.5 million, almost doubling the $20.4 million underlying NPAT the group enjoyed the previous year. According to Beacon, the positive trading momentum the business saw in the beginning of the year continued through the second half, and the current retail conditions have been favourable for the brand.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Nisa’s £5 freezer-filling deal returns

Talking Retail

Nisa partners are reintroducing the symbol group’s £5 freezer-filling deal. The meal solution comprises six family favourite branded items: Birds Eye Crispy Chicken 2pk, Birds Eye Chicken Burger 4pk, Birds Eye Alphabites 456g, Birds Eye Mixed Vegetables 340g, Walls Solero Exotic 3pk, and Nestle Fab Strawberry 6pk – all for just £5. The promotion, which.

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Bangladeshi manufacturer calls out brands for cancelling orders

Inside Retail

The head of one of Bangladesh’s biggest manufacturing firms, Tarasima Apparels, is calling for minimum standards and garment worker protection schemes after retail buyers cancelled orders during the Covid-19 outbreak, which resulted in many garment workers losing their wages. “We saw during Covid that a significant proportion of garment workers faced increased vulnerability due to lack of labour protection and health support because there was no standard benchmark for buyers,” Miran Ali, Tarasim

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ACS calls for tougher measures to tackle theft and abuse against retailers

Talking Retail

The Association of Convenience Stores is calling for amendments to the Police, Crime, Sentencing and Courts (PCSC) Bill to help the police and criminal justice system tackle repeat offending. In evidence submitted to the Public Bill Committee on the PCSC Bill, ACS called for the introduction of tougher penalties for attacks on shopworkers, recognising their.

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‘Not acceptable’: Drakes director exposes rising cost of retail theft

Inside Retail

Drakes Supermarkets is losing around $10 million each year largely due to theft in stores, according to company director John-Paul Drake. Incidents of theft are on the rise with Drakes’ 50+ stores across Queensland and South Australia experiencing shoplifting on a weekly basis. “We have definitely noticed that theft is on the rise, specifically since after Covid, there’s no doubt about that.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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For the perfect cup of coffee starts with grinding coffee – Introducing AllGround burr grinder by Fiorenzato

Design Wanted

Italian coffee grinder experts Fiorenzato have launched the debut product in its all-new Home line, a high-performance coffee grinder for making the perfect cup of coffee at home, every time. The smell of the brew and the whirr of the grinder, before you even get a caffeine hit, the coffee-making process awakens the senses. To make a coffee is to participate in an important ritual, and no one knows that better than Fiorenzato.

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Born global: Deliciou’s journey from bacon seasoning to big business

Inside Retail

Deliciou is making its mark in the Fast Moving Consumer Goods (FMCG) sector. The tagline “Makes anything taste like bacon” encapsulates founder Kjetil (KJ) Hansen’s original dream. Deliciou was born global. The flagship bacon seasoning was birthed from KJ’s kitchen in Melbourne and sold back to friends and family in Europe. “We were able to create the global customer base from very early on, which really made a huge difference in our brand awareness and customer reach.” – KJ.

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Gymshark Names Chief Product Officer

VMS

Activewear brand Gymshark (Solihull, U.K.) has named Danielle Petesic as its chief product Officer, reports Drapers. She joins the company from Lululemon, where she served as VP, product development. “”I asked Ben [Francis, Gymshark founder] and Steve [Hewitt, Gymshark CEO] for the top three things to focus on and they said it is really important to create the best-in-class product and a word-class operating model, but also to connect with the Gymshark community through fitness and educati

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C-stores see increased visit frequency in April

Talking Retail

The UK convenience retail channel has seen growth in average shopper visit frequency and average weekly shopper value in the four weeks ended 2 May. The latest insight from Lumina Intelligence’s Convenience Tracking Programme shows visit frequency to a convenience store was 2.6 times per week (+8%), the average weekly shopper value was £29.09 (+4%), This story continues at C-stores see increased visit frequency in April.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Easy Store Navigation Tops Wish List for Gen Z Shoppers

VMS

New research shows that retail design and VM pros are the lynchpins for driving Generation Z to physical stores, with 37 percent of younger shoppers naming easy store navigation as the thing they want most in brick-and-mortar. That’s a finding from a PWC survey cited by Vogue Business , who explores what Gen Z shoppers expect to find in physical retail spaces.

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DPD UK appoints Elaine Kerr as CEO

E Delevry

DPD UK has promoted Elaine Kerr to the position of CEO. She will take over the role from 1 June 2021, reporting to Yves Delmas, chief operating officer DPDgroup Europe. Kerr has spent nearly 30 years at DPD, first joining as a sales executive based in the northwest. She was promoted to the DPD UK senior management team in 2008 as director of CRM and last year became executive director, sales, CRM and customer services.

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Retail Industry Awards selects judges for 2021

Talking Retail

The expert judges have been selected for the Retail Industry Awards’ prestigious Independent Retailer of the Year prize. Independent Retailer of the Year is split into four categories – one for stores up to 1,200sq ft, one for stores between 1,200sq ft and 3,000sq ft, one for stores between 3,000sq ft and 6,000sq ft, and. This story continues at Retail Industry Awards selects judges for 2021.

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Luxury Brands Test Storefront Takeovers

VMS

Brands like Tiffany and Dior are taking advantage of increasing foot traffic in New York’s shopping districts to partner with visual artists for storefront takeovers, reports Glossy. “Luxury brands are struggling to find experiential ways to market their brands during the pandemic, and a strategy of wrapping landmarks with branding has been in vogue for some time, although not at this scale,” said Jonathan Treiber, co-founder and CEO of marketing platform RevTrax.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Government strengthens Horizon inquiry

Talking Retail

The Post Office Horizon IT inquiry will be given more powers and converted into a statutory inquiry. The move will give the inquiry new powers to compel witnesses and demand documentary evidence. Parties who fail to comply with the new inquiry or take actions to hinder it could face a fine, imprisonment, or both. The. This story continues at Government strengthens Horizon inquiry.

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Portfolio: Old Spice Barbershop, Columbus, Ohio

VMS

P ROCTER & GAMBLE — OWNED brand Old Spice (Cincinnati) is no stranger to irreverent ad campaigns or quirky brand activations, but its recent foray into brick-and-mortar retail — in the form of a full-service barbershop – is a first for the men’s grooming label. The 3500-square-foot space, just blocks away from The Ohio State University campus in Columbus’ Short North neighborhood, is part learning lab and part content studio, with a thoughtfully designed barbershop at the heart of the space.

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More high streets to receive funding boost

Talking Retail

More than 70 high streets will receive money to improve transport links, build new homes, and transform underused spaces as part of the government’s ‘levelling up’ agenda. The government has announced that 72 English high streets will share more than £830m, with 57 of these areas announced today (19 May). Confirmed plans include: £17.28m for.

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What Impact Do Changing Environmental Conditions During Transit Have on My Products?

Bay Cities

When you’re shipping frozen or refrigerated items, you know it’s important to ensure they’ll be kept at cool enough temperatures to arrive at their destination in-tact and safe to use. However, even items that don’t require specific temperatures for safety and efficacy can experience fluctuations in environmental conditions like temperature, humidity, and compression that can have an impact on your products or their packaging.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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The Fragrance Shop enhances popular ‘My TFS’ membership scheme

Retail Times

The UK’s biggest independent fragrance retailer, The Fragrance Shop, has enhanced its popular ‘My TFS’ membership scheme. Customers can now upgrade their plan by simply paying the difference to receive additional 20% off vouchers and exclusive perks and offers all year round.

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Fenwick, London

Retail Store Windows

There's a wonderful Summer feel to this scheme along Bond street with its bright bold colours and great narrative. We have been following this brand for some time now particularly as they have put so much energy into their schemes in the past few years and are always a joy to view. As with just about everything and everywhere out there right now it does feels like this brand is finding its feet again after a huge knock however we hope everyone can hang on in there and bring us even greater delig

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Fun Frozen Dessert Supplies for Your Yogurt Shop – Interview with Chip Hixon

Mindful Design

When taking great care in developing and marketing your ice cream or frozen yogurt flavors for your dessert shop, you most likely have come to learn the equally important role of packaging. At Frozen Dessert Supplies, the idea that packaging can make a substantial difference in the success of your business is nothing new. As […]. The post Fun Frozen Dessert Supplies for Your Yogurt Shop – Interview with Chip Hixon appeared first on Mindful Design Consulting.

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This Summer, Create Your Best Space and Save!

Dimensional Impact

Summer’s just around the corner, and we’re here to help you make the most of it! With Dimensional Impact, you get your choice of savings thru the 31st: -FREE SHIPPING when you buy 20+ 3D Slatwall or Decorative Panels (8ft) OR - 10% OFF ALL PRODUCTS on all orders over $1000 in product cost Save hundreds or even THOUSANDS OF DOLLARS on any order you place!

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.