Fri.Jan 29, 2021

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Three Ways Retailers Can Boost Their Rep During Returns Season

RetailMinded

With the holidays now behind us, retailers have another huge challenge to navigate: Return season. Post-holiday returns are a fact of life for retailers, but this year could be especially difficult with forecasts suggesting record-breaking returns and a 23% increase over the 2020 peak period. The increase is down to more flexible return policies implemented by retailers to combat the challenges of retail during Covid-19 and increased eCommerce.