Mon.Jun 28, 2021

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KFC Australia delivers “standout” result in FY21

Inside Retail

KFC Australia has led the growth of its local operator, Collins Foods, as more and more Aussies turned to convenience and brands they trust during the last year. According to Collins Foods’ CEO Drew O’Malley KFC Australia was its “standout performer” in FY21, with same-store-sales growth of 12.9 per cent and underlying EBITDA growth of 17.9 per cent.

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OTO X Harrods X Lucky Fox

Retail Focus

This premium pop-up space in Harrods was designed, manufactured and installed by Lucky Fox for wellness brand, OTO – the UK-based brand bringing the benefits of CBD into the beauty industry. Lucky Fox wanted to keep the scheme super light and contemporary to echo the minimalist aesthetic of the brand. But ensuring the space made an impact amidst a busy department store was important too.

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Trending Sources

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Western Australia, Queensland enter “circuit breaker” lockdowns

Inside Retail

Following Sydney’s lead, Perth and the coastal Peel region of Western Australia, as well as southeast Queensland, Townsville, Palm Island and Magnetic Island, have entered mandatory lockdown. Unlike Sydney, however, WA’s lockdown is scheduled to only be in effect until Saturday, 3 July, while Queensland’s will last for three days – to Friday, 2 July.

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4 simple tips to boost your ecommerce conversion rate

Retail Focus

If you have an ecommerce site that’s bringing in plenty of visitors but is underperforming when it comes to your conversion rate, there are some simple strategies you can try. Average conversion rates for ecommerce stores tend to hover at around 2-3 percent. If your site comes in below that, then improvements can be made. If your conversion rate is around that level, then there are still plenty of steps that you can take to get the edge on the competition. . 1.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Burberry CEO resigns to return to Italy

Inside Retail

Marco Gobbetti is to give up his role as CEO of Burberry after leading the brand and business for almost five years. According to the London-based luxury fashion label, Gobbetti wants to take up another opportunity that will enable him to return to Italy and be closer to his family. Gobbetti will stay with Burberry until the end of this year while the company searches for a successor, and to ensure an orderly transition.

Fashion 246
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Westfield London nets eye-catching new tenant as Game4Padel continues to expand across the UK

Retail Focus

The largest retail venue in Europe will soon be home to one of the world’s fastest-growing sports, as the padel phenomenon comes to Westfield London. Westfield has agreed a 10-year lease deal with Game4Padel , the company behind a UK-wide network of playing facilities for padel, the tennis/squash hybrid game that already boasts six million players in Spain and is rapidly gaining popularity across the UK, continental Europe and the rest of the world.

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Suntory supports retailers ahead of summer with soft drink promotion

Talking Retail

Suntory Beverage & Food GB&I is kicking off a text-to-win summer promotion across its leading soft drinks brands, as research revealed that summer 2021 will unlock £160m soft drink sales. Running across Lucozade Energy, Lucozade Sport and Ribena, the promotion offers shoppers the chance to win prizes, including camping trips, barbecue experiences and bike rides.

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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. While building trust along that journey has always been critical, it’s becoming ever more time-sensitive. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.

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MPs call for new protection of shopworkers law

Talking Retail

The Home Affairs Committee is calling for a much stronger policing response to tackle violence and abuse against shopworkers, as well as more support from employers and more prevention work on local high streets. The committee, a cross-party committee of MPs responsible for scrutinising the work of the Home Office and its associated bodies, has. This story continues at MPs call for new protection of shopworkers law.

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Kathmandu cuts expectations short as lockdowns bite

Inside Retail

Outdoor retail group Kathmandu has warned of continued stress in its retail stores caused by the spate of lockdowns around the country, with 40 stores shuttered in NSW and a further 26 closed in Western Australia. Due to the foreseen impact of the closures, the business has dropped its full-year sales expectations to approximately $930 million and EBITDA to $120 million – signaling a $13 million hit to earnings.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Petits Filous adds single bottle to Mess Free yogurt range

Talking Retail

Yogurt brand Petits Filous has expanded its Mess-Free range with a single on-the-go bottle. The Strawberry variant will be available from July and retail at 65p. The bottle features a “convenient” sports cap, meaning children can “enjoy delicious and nutritious yogurt without any spillages”. Joanna Goodman, head of marketing for yogurt at brand owner General.

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NSW announces business support measures amid lockdown

Inside Retail

NSW treasurer Dominic Perrottet has announced a support package to help struggling small businesses remain afloat during the state’s lockdown. According to Perrottet, the state government will provide payments to businesses with up to 20 full-time staff, or which have payrolls up to $1.2 million a year, with turnover of $75,000 a year. A payment of $10,000 will be available should an eligible business’ turnover fall 75 per cent, while the payment falls to $7,000 for a reduction of 50 per cent an

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Smirnoff expands portfolio with raspberry flavour

Talking Retail

Smirnoff is set to launch a Raspberry Crush variant, in response to flavors seeing the fastest growth within the vodka category (30%). Smirnoff Raspberry Crush will be available from 12 July in a 700ml bottle, retailing at £16.50. The launch will be supported by a £2.93m investment. The brand said the flavour will recruit new. This story continues at Smirnoff expands portfolio with raspberry flavour.

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Perth and Peel enter lockdown, retail restricted

Inside Retail

Following Sydney’s lead, Perth and the coastal Peel region have entered mandatory lockdown after WA Premier Mark McGowan unveiled a third case of the Delta strain. Unlike Sydney, however, this lockdown is scheduled to only be in effect until Saturday, 3 July. “The lockdown will be in place for four days at a minimum,” said McGowan in a late night news conference.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Supermarkets and food producers to trial traffic light eco-labels

Talking Retail

Front-of-pack environmental scores on food products are set to be introduced as part of a new pilot organised by the non-profit organisation Foundation Earth. Foundation Earth has brought together two leading systems for measuring the environmental impact of an individual food product and communicating the information “clearly and simply” to consumers via a front-of-pack score.

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Under Armour Ramps Up Hiring

VMS

Athletic retailer Under Armour (Baltimore, Md.) has been on a hiring spree, posting more than 2300 available jobs in the second quarter, according to GlobalData. That represents a 151 percent increase over first quarter 2021. “ As things get back to normal, Under Armour is coming back strongly with sales up sharply. Against this backdrop, the business is more confident in recruiting for positions it put on hold during the pandemic.

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Traffic light style eco-labelling solution to be trialled in UK

Design Week

A new traffic light food labelling system, designed to help consumers make more environmentally conscious shopping decisions, will be trialled in the UK this autumn. The eco-labelling scheme has been developed by Foundation Earth, a new non-profit backed by the UK government and several food giants like Nestlé, Marks & Spencer, Sainsbury’s and the Co-op.

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U.K. Retail Sales Increase in June

VMS

U.K. retailers are reporting their strongest seasonal sales in June since November 2016, according to Drapers. The Confederation of British Industry’s (CBI) monthly survey of 117 retail businesses reported that the sector still has a long way to go for a full recovery. “After a generally gloomy 2021 so far, the sun finally shone for retailers in June, with seasonal sales volumes the strongest since November 2016.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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ISAWITFIRST launches official sunglasses range for this year’s Love Island contestants

Retail Times

You wouldn’t wear the same pair of trainers for every occasion, so why do most of us own just one pair of sunglasses? That’s the ethos behind BadHero – a new brand of statement sunglasses from ISAWITFIRST designed to encourage people to wear multiple pairs that not only match their outfit but their lifestyle too.

Design 100
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Give Back Box partners with ZigZag to send returns to charity

E Delevry

Give Back Box, an organisation that enables retailers to send returning items to charity, has partnered with ZigZag to enable customers to choose Give Back Box as a return option in a process that can take less than a minute to complete. According to WRAP, around 9 million tonnes of clothing end up in US landfills and 330,000 tonnes in UK landfills every year.

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Footfall across all UK retail destinations remained virtually static last week, Springboard reports

Retail Times

Footfall across all UK retail destinations remained virtually static last week with a marginal drop of -0.2%. However, this was driven by a drop in footfall of -2% in retail parks, whilst in high streets and shopping centres footfall rose by +0.2% and +0.6% respectively.

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Co-op launches own-brand summer brochure

Talking Retail

Co-op has launched its own-brand summer brochure. The new summer range features products for key summer missions including barbecues, picnics, and ice cream treats, as well as soft drinks and licensed products. Jonny Lambert, Co-op brand planning and communications manager (wholesale), said: “We expect summer 2021 to be a big event as consumers will want.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Toolstation helps young people learn building and trade skills

Retail Times

Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies, is supporting the Volunteer It Yourself (VIY) social enterprise as it makes a bid to help more young people learn practical trade and DIY skills and consider a career in the construction and building industry.

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Trackinsight rebrands as an “oasis of calm” in the investing world

Design Week

Design studio How&How has rebranded exchange traded fund (ETF) analysis app Trackinsight in an attempt to cut through the “noisy world” of investing. How&How – which is based in London and Lisbon, Portugal – has designed the company’s new identity which rolls out on the Trackinsight app, a series of animations and promotional material.

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Whittard of Chelsea launches Coffee Bags

Retail Times

Great coffee doesn’t have to be complicated. Whittard of Chelsea believe the best things in life are often the simplest. Meet their new coffee bags, easy-to-brew coffees that work just like a teabag, with no sacrifice on quality or taste. Just their finest coffees of the world, made simple.

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Allbirds Seeks $2 Billion Valuation

VMS

Sustainable shoe brand Allbirds (San Francisco) has reportedly selected banks including Morgan Stanley for its IPO, reports Bloomberg. The direct-to-consumer retailer has filed listing documents with the U.S. Securities and Exchange Commission and looks to go public by September. Allbirds, which is also working with JP Morgan Chase and Bank of America, reportedly is looking for a valuation of $2 billion or more.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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The Fragrance Shop teams up with gender equality charity Mermaids

Retail Times

From Wednesday 23 June – Wednesday 30 June, the UK's largest independent fragrance retailer, The Fragrance Shop will not only be delivering you the hottest scents of the season, they will be helping to make a change this PRIDE.

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Small businesses seek more Covid support

Talking Retail

The Federation of Small Businesses (FSB) is urging the Treasury to update the timeframes for business support measures, which are set to wind up this week, 18 days before the potential lifting of trading restrictions in England. On Thursday (1 July), the minimum 5% of wage costs that employers contribute for furloughed staff through national. This story continues at Small businesses seek more Covid support.

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Major food manufacturer becomes official hospitality sponsor at Crewe Alexandra

Retail Times

Food giant Wrights Food Group is announcing a sponsorship hat trick for Crewe Alexandra as it becomes the club’s official hospitality champion.

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Government urged to guarantee access to cash for all

Talking Retail

Charity Age UK is calling on the government to guarantee access to cash for all after its research revealed that millions of people are still using cash during national lockdowns. The charity’s new Behind the Headlines report Short-changed: How the decline of cash is affecting older people warns that being cut off from cash and. This story continues at Government urged to guarantee access to cash for all.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.