Mon.Nov 28, 2022

article thumbnail

Managing retail touchpoints for a positive customer experience

Retail Focus

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . During and following the pandemic, retail formats have changed on several levels. On the one hand, operational changes and on the other hand, changes linked to the user experience.

article thumbnail

Analysis: Australian BNPL sector faces fresh hurdle – regulation

Inside Retail

When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay. The Australian company, owned by Twitter founder Jack Dorsey’s Block Inc, cut her limit to $2,000 from $3,000, but a few months later she added up the debts in her account and saw the limit had returned to $3,000, the maximum available. “There was no email to

Balance 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

size? launches debut concept store at Liverpool ONE

Retail Focus

Grosvenor has announced that exclusive footwear and apparel supplier, size?, has opened its debut store design concept at Liverpool ONE. Bolstering the destination’s premium retail line up on Peter’s Lane, the new 2,734 sq ft size? store is the third JD Group retailer to open at Liverpool ONE, joining JD Sports and Tessuti’s global flagship. . Spanning two floors, size?

Concept 182
article thumbnail

Opinion: The clock is TikToking for supply chains

Inside Retail

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 trillion. Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. It’s a natural progression in a world where almost everything we think, feel, and do is shared online.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Icon Outlet at The O2 reveals new leasing team

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the appointment of KLM Real Estate to act on the retail leasing, working alongside incumbent, CBRE. Icon Outlet, which is anchored by adidas, Calvin Klein, Nike, Superdry, Ted Baker, Tommy Hilfiger, and more, is celebrating strong performance figures with a robust increase of 11% on 2019 half term sales and 25% increase on like-for-like October sales.

article thumbnail

Not if but when: why online marketplaces are key to A/NZ retailers’ future

Inside Retail

Standing out in an online marketplace is a daunting task for any Australian and New Zealand brand – one that requires more than window dressing alone. With Black Friday and Cyber Monday around the corner, A/NZ retailers must pull out all the stops to drive eyeballs and sales. But with marketplaces open to almost all players, retailers must also stand out from the crowd without just embarking on a price war. .

More Trending

article thumbnail

Analysis: Australian BNPL sector faces fresh hurdle – regulation

Inside Retail

When Melbourne barista Melinda Elliott had to cut back on casual work shifts this year, she asked her buy-now, pay-later (BNPL) provider, Afterpay, to lower her credit limit. She did not want debt she could not afford to repay. The Australian company, owned by Twitter founder Jack Dorsey’s Block Inc, cut her limit to $2,000 from $3,000, but a few months later she added up the debts in her account and saw the limit had returned to $3,000, the maximum available. “There was no email to

Balance 130
article thumbnail

Survey: could convenience stores be World Cup winners?

Talking Retail

According to a survey by Pureprofile, 58% of Brits are watching the World Cup at home with the top items purchased being snacks (28%), alcohol (25%) and soft drinks (25%). Pizza (20%) is a more popular food choice over party food (15%) and meal deals (9%) 41% of Brits said they will go to a. This story continues at Survey: could convenience stores be World Cup winners?

115
115
article thumbnail

Nike’s Rise Arrives in North America

VMS

Nike (Portland, Ore.) has opened the first North American location of its digital-focused Nike Rise flag, Retail Dive reports. The footwear/athletic wear retailer’s latest Rise is in Miami’s Aventura Mall, following on the heels of stores in Seoul, South Korea, and London, and a test of the concept in Guangzhou, China. The Rise store in Florida “signals the next stage of our retail expansion in North America,” according to an announcement Nike emailed to Retail Dive.

Apparel 86
article thumbnail

Cadbury Creme Egg campaign set to return as white variant hits the shelves

Talking Retail

Mondel?z International is to bring back the “How Do You Not Eat Yours?” advertising campaign for its Cadbury Creme Eggs when the treats reappear on shelves after Christmas. Shoppers will once again be told to keep an eye out for a special half milk chocolate, half white chocolate Creme Egg for the chance to win. This story continues at Cadbury Creme Egg campaign set to return as white variant hits the shelves.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Athletics rebrands women’s healthcare network Tia

Design Week

Athletics has created a new identity for women’s healthcare network Tia that seeks to reflect its growth from a chat-based app to a more holistic in-person and virtual care provider with a more “mature” visual and verbal identity. Tia was started in 2017 by founders Carolyn Witte and Felicity Yost to address the medical needs of women in the US: “a long-ignored, painfully neglected segment of the.

84
article thumbnail

Fragrance.com to Open Its First Retail Store

VMS

Fragrance.com (Hauppauge, N.Y.), an online retailer of perfumes and other beauty products, plans to open its first permanent physical store next month, Long Island Business News reports. The 1000-square-foot shop is slated to open Dec. 16 at the Roosevelt Field Mall. The store will offer more than 900 scents at discounts of up to 80 percent off regular retail prices, according to a company statement.

article thumbnail

Rimowa, London

Retail Store Windows

We're getting quite an Isabel Marant vibe from this scheme as she always seems to have these kinds of abstract forms in her windows. It's not entirely clear if this is this brands' Christmas scheme although given the time of year we're guessing so. This isn't the most exciting seasonal scheme out there but here you go. Check out our fantastic sponsors below for incredible Visual Merchandising solutions or click on the banners on the side of the main page at www.retailstorewindows.com Don't forge

article thumbnail

This Holiday Season Finds Retailers Racing to Make Early Sales

VMS

The arrival of the all-important holiday shopping season has retailers not just competing with one another to attract customers – they’re are also working to beat the clock, The New York Times reports. For now, Americans continue to spend, some bolstered by pandemic-era savings and a still-hot labor market. However, prices are climbing at the fastest pace in decades and the Federal Reserve is attempting to rein them in by raising interest rates.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

C-stores must automate to keep up says Reflex Solutions

Talking Retail

Convenience retailers looking to stay relevant must improve, streamline, and automate in-store operations to elevate the customer experience, according to Andrew Blatherwick, chairman emeritus and advisor at supply chain & retail planning platform Reflex Solutions. Looking at how retail options have changed, Reflex Solutions said that, previously, a convenience store’s main competition was simply another c-store.

article thumbnail

Nike’s Rise Concept Makes U.S. Debut

VMS

Nike (Portland, Ore.) has opened the first North American location of its digital-focused Nike Rise flag, Retail Dive reports. The footwear/athletic wear retailer’s latest Rise is in Miami’s Aventura Mall, following on the heels of stores in Seoul, South Korea, and London, and a test of the concept in Guangzhou, China. The Rise store in Florida “signals the next stage of our retail expansion in North America,” according to an announcement Nike emailed to Retail Dive.

Concept 52
article thumbnail

UK food & drink YoY growth figures mask real terms decline

Talking Retail

The total food and drink market across eating in and out is forecast to finish this year at +6.6% vs 2021, with further growth for 2023 of +5%, according to new forecasts from IGD’s Eating In Vs. Eating Out report. However, when inflationary price increases are stripped out, the picture is very different – citing. This story continues at UK food & drink YoY growth figures mask real terms decline.

article thumbnail

CNL | Patina-V Dancing Collection

VMS

CNL | Patina-V Dancing Collection. Brings the roaring 1920s to the current 2020s with their dynamic movement. 3-D designed and printed, The Dancing Collection brings the roaring 1920s to the current 2020s with their dynamic movement. (This line is also currently featured in the Los Angeles County Museum of Art’s Alexander McQueen exhibit.). CNL Mannequins.

Form 52
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Multi-million-pound Schweppes Christmas campaign returns

Talking Retail

Schweppes, manufactured and supplied by Coca-Cola Europacific Partners (CCEP) in GB, has announced the return of its multi-million-pound Christmas marketing campaign to keep the brand front of mind for consumers over the festive period. The brand is back with its light-hearted TV advert, airing from early December, centred around family and friends enjoying the festivities.

Light 52
article thumbnail

Nsign.tv Named a Finalist at RTIH Innovation Awards

VMS

(PRESS RELEASE) BARCELONA — The Barcelona-based digital signage company nsign.tv is pleased to announce that it has been shortlisted as a finalist in the Global Technology Vendor of the Year category of the RTIH Innovation Awards 2022, the awards that recognize technological innovation worldwide in the field of retail. These awards are organized by the prestigious British publication Retail Technology Innovation Hub, the leading website for the global omnichannel retail technology community.

Art 52
article thumbnail

New Geek Bar E600 designed to combat underage sales and counterfeiting

Talking Retail

Disposable vape manufacturer Geek Bar has modernised its popular E600 range in a bid to increase its market share. Including the latest mesh coil technology and coming in up to 20 flavours, the revamped version of the entry-level E600, a smaller, lighter version of the original Geek Bar, will be on sale in convenience stores. This story continues at New Geek Bar E600 designed to combat underage sales and counterfeiting.

Design 52
article thumbnail

Boston Retail Solutions Names New CEO

VMS

(PRESS RELEASE) VERO BEACH, FL — Boston Retail Solutions (FKA Boston Barricade) announced today that Mr. Bob Putnam plans to retire at the end of 2022 after 30 years with the company. He will become a special advisor to the board of directors so that we will have access to his extensive knowledge and experience. Since founding the company in 1992, Bob has built the company into a market leader for retail solutions, including modular barricades, large-scale graphics, and vehicle wraps.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

C-stores must automate to keep up says Reflex Solutions

Talking Retail

Convenience retailers looking to stay relevant must improve, streamline, and automate in-store operations to elevate the customer experience, according to Andrew Blatherwick, chairman emeritus and advisor at supply chain & retail planning platform Reflex Solutions. Looking at how retail options have changed, Reflex Solutions said that, previously, a convenience store’s main competition was simply another c-store.

article thumbnail

LES MORILLES French Restaurant – Tanzo Space Design

Retail Design Blog

Les Morilles, hiding in the office building by the Liangma River in Beijing, is an old French restaurant slightly larger.

Space 52
article thumbnail

Global Brands announces £2m distribution capability increase

Talking Retail

Global Brands, the independent drinks company and distributor, is increasing its distribution capabilities with significant expansion to warehouse facilities in Clay Cross, Derbyshire. The current Global Brands distribution centre has 152,000sq ft of warehouse space, employing 80 members of staff. This expansion will increase the warehouse size to 180,800sq ft, and add 30 members of.

article thumbnail

AFEKS

Retail Design Blog

It is a retail store design and office project with a total area of 6.

Design 57
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Guy Warner backs food waste app Gander

Talking Retail

Independent retailer, Guy Warner, has put his backing behind food waste app, Gander, by installing its revolutionary technology in his latest flagship store in Upton-Upon-Severn. Gander is the world’s first app to identify reduced food items in local stores in real-time. The tech provides retailers and consumers with a perfect solution to escalating grocery bills, This story continues at Guy Warner backs food waste app Gander.

article thumbnail

HDC Design | Ben Moo Exhibition Hall

Retail Design Blog

HDC Design?

Design 52
article thumbnail

How to solve Malaysia’s retail labour shortage: Tips from industry experts

Inside Retail

Labour shortages in the retail industry have become a global issue that many businesses are grappling with. In Malaysia, as in many other countries, there are multiple factors to blame, including low wages, poor treatment of staff and lack of foreign workers. Professor Geoffrey Williams, an economist at the Malaysia University of Science and Technology (MUST), told Inside Retail that the current situation can be traced back to the lockdowns during Covid-19.