Is brick-and-mortar retailing really dead?
Inside Retail
OCTOBER 9, 2021
Industry pundits have long been tolling the bells of doom on the concept of physical stores. After all, why would customers drag themselves to a brick-and-mortar store when they can do all of their shopping online? For retailers, establishing and staffing a physical store is a significant overhead. Eliminating those costs and selling products direct to customers in their own homes sounds like a dream scenario.
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