Retailers, Customers Often at Odds in “Post-Pandemic” Shopping Reality
VMS
DECEMBER 22, 2022
Before the pandemic, consumers had gotten used to instant gratification, including packages and groceries delivered to their doorstep in under an hour, and stores that stayed open around the clock. But now, many workers who provided such services throughout the pandemic are fed up and don’t want to go back to the way things were, the Associated Press reports.
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