Retail Focus

APRIL 8, 2021

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.

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Inside Retail

APRIL 8, 2021

Fine jewellery retailer Fairfax & Roberts has a long history of connecting with consumers at some of life’s biggest milestones. And it’s this intimate relationship with customers that has seen the brand go from strength to strength since the brand was established over 160 years ago. Here, managing director Irene Deutsch shares an insight into her own career journey, lessons learned from the past year and the ways the brand is staying relevant with the modern consumer.

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Design Boom

APRIL 8, 2021

the interior juxtaposes existing historical features with clean, contemporary lines. The post dimorestudio creates a sumptuous interior for browns’ flagship store in london appeared first on designboom | architecture & design magazine.

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Inside Retail

APRIL 8, 2021

Dutch fashion retailer Scotch & Soda is accelerating its global expansion plans with a total of 15 new brick-and-mortar stores and 12 shop-in-shops opening worldwide over the next six months. Cities across key markets in Europe, North America, the Middle East and Asia-Pacific will welcome the retailer, which has just unveiled its new brand identity embodying “the free spirit of Amsterdam”.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Strategy

Retail Focus

APRIL 8, 2021

Sloane Stanley has today announced the signing of luxury pet lifestyle brand and grooming parlour, Love My Human, for a brand-new 1810 sq. ft concept at 330 King’s Road set to open to the public in July. . Titled the Love My Human ‘Townhouse’, the new boutique site will be graced with Little Greene luxury paints and wallpaper and will encompass three floors of dog themed extravagance and care.

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Inside Retail

APRIL 8, 2021

Customer service in a multi-cultural world is a complex matter. While good customer service rests on the ability to establish trust, rapport and demonstrate respect, how we achieve that differs across cultural groups. How many cultures does your business encounter on a typical day? Even with borders closed to international shoppers, businesses are constantly navigating diverse cultural situations within our national borders.

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Inside Retail

APRIL 8, 2021

Following trends can cause a business to lose its brand identity and may create products or services that would be inconsistent with company values and culture, according to Bryan Meehan, executive chair at global brand Blue Bottle Coffee. “At Blue Bottle Coffee, we are less about trends and more about the core values of the company and what we believe in and sticking to that,” Meehan said at the recent Hong Kong Marketing Pulse event.

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Talking Retail

APRIL 8, 2021

Paper receipts should be banned to stop them from heading to landfill, waste collection company BusineseWaste.co.uk suggests. More than 11.2 billion paper till receipts are printed each year by retailers in the UK and consumers are “overwhelmingly” unaware that they are not only non-recyclable in most cases, they’re also potentially harmful.

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Inside Retail

APRIL 8, 2021

Nike said on Thursday a Brooklyn company that made “Satan Shoes” in collaboration with the rapper Lil Nas X has agreed to voluntarily recall the shoes, as part of a legal settlement with the athletics giant. The settlement with MSCHF Product Studio Inc resolves a trademark infringement lawsuit that Nike filed last week over the black-and-red, devil-themed sneakers, which carry the Nike “swoosh” logo and quickly sold out at US$1,018 a pair.

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Talking Retail

APRIL 8, 2021

Wine brand Barefoot is launching a bag-in-box range ahead of the summer season. The Barefoot on Tap range is rolling out this month in 1.5-litre packs, available in Pinot Grigio and White Zinfandel variants (£12.50 each). The packs are designed to “appeal to consumers who are looking for refreshing wines for summer in a convenient, This story continues at Barefoot gears up for summer with boxed wine range.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Strategy

Inside Retail

APRIL 8, 2021

Catch names new general manager for Catch Marketplace. Australian online retailer Catch.com.au has announced the appointment of Steve Traplin as its new general manager for Marketplace. In the newly created role, Traplin will be leading the growth of the online marketplace, which is a platform for independent retailers to boost brand presence and tap into an audience of over three million customers.

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Talking Retail

APRIL 8, 2021

Morrisons is to remove all plastic bags for life from all of its stores, saving 3,200 tonnes of plastic per year. Customers will be able to purchase paper bags, which are reusable, recyclable, water-resistant, tear-resistant, and can hold up to 16kg. Paper bags will cost 30p and be available alongside other reusable options including string, This story continues at Morrisons becomes first supermarket to completely remove plastic carrier bags from store.

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Inside Retail

APRIL 8, 2021

Curious about how the world’s most inclusive fashion brand manages inventory for all shapes and sizes? Ever wondered how Ikea manages to roll out innovative campaigns globally in record time? If you missed Inside Retail’s virtual masterclasses in March, now is your chance to catch up on the valuable insights shared. Inside Retail Professional subscribers can now access the five masterclasses online.

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Talking Retail

APRIL 8, 2021

Typhoo Tea is partnering with The Fire Fighters Charity to “help to raise awareness of its ongoing work” ahead of International Firefighters’ Day on 4 May. The “Brew with a Crew” campaign aims to raise money to support the physical and mental health of the UK’s fire services community. It is running across packs of. This story continues at Typhoo supports firefighters with on-pack partnership.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Customer Engagement

Inside Retail

APRIL 8, 2021

Australian online retailer Catch.com.au has announced the appointment of Steve Traplin as its new general manager for Marketplace. In the newly created role, Traplin will be leading the growth of the online marketplace, which is a platform for independent retailers to boost brand presence and tap an audience of over three million customers. Traplin, who previously worked for Groupon holding the positions of vice president for Groupon International and CEO of Groupon APAC and ANZ, has a wealth of

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Design Wanted

APRIL 8, 2021

Kaja Dahl combines craft, nature and technologies to create products that fall on the edge of art and design. She focuses on sensory and fragrance projects to create poetic and intuitive experiences. How are modern fragrance experiences activated? Norwegian designer, Kaja Dahl takes us through the path behind her sensory pieces. She founded Atelier Kaja Dahl in 2016, to capture the meeting between craft and design.

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Inside Retail

APRIL 8, 2021

Coles has relaunched its price-dropping ‘Down Down’ campaign in an effort to bring the cost of Australian’s weekly shop down. The campaign, which focuses on lowering the cost of hundreds of products across Coles’ entire product range, comes as the economic fallout of the pandemic continues to hit lower socio-economic Australians the hardest. “A lot of Australian families are looking to get better value from their weekly budget, and with people still eating more meals at home we want to deliver g

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Design Wanted

APRIL 8, 2021

ExpoWanted is a digital space for brands to showcase new design products in incredible detail, from anywhere, anytime. DesignWanted has launched a virtual showroom platform to exhibit design that’s always just a click away for buyers and visitors, 365 days a year. Called ExpoWanted, the platform offers users an affordable space to introduce new products and showcase their projects in front of the magazine’s global audience.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Architecture

Inside Retail

APRIL 8, 2021

Given the impact that Covid-19 has had on the retail industry, a necessary focus for all retailers has been on increasing sales. Often this means retailers focus on things like ‘ways to increase conversion rates’ or ‘how to easily upsell products’. But, the last 12 months have taught us that your team’s wellbeing plays a crucial role in sales growth.

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VMS

APRIL 8, 2021

Bruce Rossmeyer’s Harley-Davidson at Daytona Beach was built as a 24/7 motorcycle enthusiast destination to celebrate the rider lifestyle. One of the biggest Harley-Davidson dealerships in the country, the 100,000-square-foot space is designed to welcome large numbers of riders on a daily basis. A showroom spanning two floors is decorated with stained concrete, porcelain tile, diamond plates and quartz finishes.

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Inside Retail

APRIL 8, 2021

Japan’s Fast Retailing, the owner of clothing brand Uniqlo, on Thursday reported a 23 per cent jump in half-yearly operating profit and raised its full-year profit estimate. The company has been among the most resilient retailers during the Covid-19 pandemic, as Uniqlo’s focus on China and Japan helped it escape the worst of the downturn that hit the United States and Europe.

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Talking Retail

APRIL 8, 2021

Spar Scotland is extending its partnership with Snappy Shopper with four additional stores adding the home delivery app. The symbol group has been working with Snappy Shopper since 2020 and there are now 23 stores across its company-owned and independent estate using the home delivery app. Spar stores in Abronhill, Halbeath, Stonehouse, and Glamis Centre in.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Strategy

Inside Retail

APRIL 8, 2021

The financial results for many of Australia’s leading retailers for the first half of the 2021 financial year have been much stronger than had been expected with the Covid-19 disruption. The Wesfarmers, Woolworths and Super Retail Group chains all posted significant increases along with other retailers, including Coles, Harvey Norman, JB Hi-Fi and Nick Scali.

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Talking Retail

APRIL 8, 2021

Nisa posted strong trading figures for the 52-weeks to 2 January, with sales up 10.8% to £1.6bn. During 2020, the symbol group signed up 624 new stores, building on strong recruitment figures in 2019. In its annual results, Co-op said: “We’ve seen significant sales growth for our Nisa partners, who’ve benefited from the broader range. This story continues at Nisa posts strong trading figures.

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Inside Retail

APRIL 8, 2021

Nike said on Thursday a Brooklyn company that made “Satan Shoes” in collaboration with the rapper Lil Nas X has agreed to voluntarily recall the shoes, as part of a legal settlement with the athletics giant. The settlement with MSCHF Product Studio Inc resolves a trademark infringement lawsuit that Nike filed last week over the black-and-red, devil-themed sneakers, which carry the Nike “swoosh” logo and quickly sold out at US$1,018 a pair.

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Talking Retail

APRIL 8, 2021

Wine brand Jam Shed is set to launch a Chardonnay variant to coincide with the return of its “Win Your Jam” neck tag competition. The “Win Your Jam” competition is running until 31 August across 2.5 million bottles, offering shoppers the chance to win one of 10,000 prizes, including Jam Shed jam jars, £1 off. This story continues at Jam Shed neck tag competition returns with a new variant.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Light

All Work

APRIL 8, 2021

T he physical workplace will remain a strong, steadfast component in the world of work. As companies explore the future of work, policies and practices centered on flexibility and empowerment will be critical moving forward. Strategists and designers must focus intently on getting to the unique, underlying “why” driving in-office work at each organization.

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Talking Retail

APRIL 8, 2021

Snacking brand Graze is launching its first ever TV advert as part of a £5m media plan for 2021. The advert debuts tonight (8 April) and will run until July, featuring Graze’s retail range, including its Cocoa Vanilla Protein Oat Bites. Pia Villa, chief brand officer at Graze, said: “With health front of mind and. This story continues at Graze debuts first ever TV advert.

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RetailMinded

APRIL 8, 2021

Over the years, faster and newer ways of communicating with customers have been introduced. Due to this, direct mail may now seem like it’s too slow and an old marketing method to look at. But a quick look at statistics will show you that the market continues to take direct mail seriously. About 90% of direct mail gets opened, compared to the rather low 20% for emails.

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Talking Retail

APRIL 8, 2021

Mondel?z International is rolling out a 60p price-marked format for its Cadbury Dairy Milk Caramel single bar, in a move designed to help retailers “drive sales in the singles category”. The company said more than a third of all bars in independent and symbol stores are Cadbury bars, which “sell at a rate of two. This story continues at Cadbury adds price-mark format to singles range.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Architecture