Tue.Dec 07, 2021

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Mad Mex returns to Australian ownership, ends Asia expansion plans

Inside Retail

Mexican restaurant chain, Mad Mex, has acquired back the 50 per cent ownership from its Singapore-based venture partner, 4Fingers International, shifting focus to its home market. The recent acquisition also means the end of Mad Mex’s ambitious expansion plan in Asia , which was announced two years ago before the pandemic forced it to change the strategy. .

Expansion 246
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Design Week’s 2021 Christmas gift guide

Design Week

ChattyFeet socks – from £8.50 For the designer who likes to have fun with their sartorial choices, ChattyFeet socks are a good bet. A whole range of artists have been reimagined as socks – and the puns are everywhere, from David Sock-Knee, to Georgia O’Keefeet and Frida Callus. Check out the whole range via the ChattyFeet website.

Gifts 122
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Australia to regulate crypto and BNPL in payments overhaul

Inside Retail

Australia will create a licencing framework for cryptocurrency exchanges and consider launching a retail central bank digital currency as part of the biggest overhaul of its payments industry in a quarter of a century. The country will also broaden its payment laws to cover online transaction providers like Apple Inc and Alphabet Inc’s Google as well as buy-now-pay-later (BNPL) providers like Afterpay Ltd, ending their run of operating without direct supervision. “If we do not reform

Consumer 246
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Bleed bags to treat stab victims given to convenience stores

Talking Retail

First aid kits specifically to treat stab wounds have been distributed to convenience stores in Northamptonshire. The “bleed bags” have been supplied by an anti-knife crime campaign group – Off the Streets – which was formed after the fatal stabbing of local man Dylan Holliday on an estate in Wellingborough. Among the stores to take. This story continues at Bleed bags to treat stab victims given to convenience stores.

Form 111
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Pet Circle raises $125m to become Australia’s latest unicorn

Inside Retail

E-commerce firm Pet Circle has become Australia’s latest unicorn, raising $125 million in a series C funding round aimed at growing its product range and warehousing operations to drive fresh growth. According to a report in AFR , the funding round was led by US-based Prysm Capital and local player TDM Growth Partners, as well as AirTree Ventures and Baillie Gillford.

Expansion 147
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Jörg Hugo’s bubble-like lighting tests the boundaries of hand-blown glass

Design Wanted

“Lightbodies” is a formal investigation into the viscous behaviour of hand-blown glass. A recent boom in creative glassmaking has sparked a trend in unique, statement lighting like Jörg Hugo’s “Lightbodies” series, a collection of sculptural pendants that challenge the materiality of glass. German Designer Jörg Hugo’s vision of hand-blown glass morphing around a lighting element comes to life in GLASS BODY 04, an amorphous pendant light with a bubble-like appearance.

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More Trending

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Local independents encouraged to go the extra mile as 90% of shoppers crave ‘friendly’ shopping experience

Retail Times

After the social restrictions and isolation brought by the pandemic, 90% of shoppers are craving the friendly service of local independent retailers, according to research released today by commercial insurer NFU Mutual.

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Converse steps up customisation with Renew Labs concept

Inside Retail

US footwear company Converse has introduced a new experiential retail concept in Fitzroy, Melbourne, to help shoppers upcycle and customise their sneakers. Converse Renew Labs will serve both as a unique retail space and a place to host workshops that encourage customers to get creative with patches, embroidery and eco-friendly dyes, to extend the life of their footwear.

Concept 130
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Independents saw 10.5% sales decline in November but still up on pre-pandemic levels, says top analyst

Talking Retail

Independent and symbol retailers saw sales fall 10.5% in November compared with last year, according to the latest figures from Kantar. The sharp drop in sales for independents was part of a wider picture of falling sales of 3.8% for the grocery sector as a whole, but almost all grocery stores are still selling more. This story continues at Independents saw 10.5% sales decline in November but still up on pre-pandemic levels, says top analyst.

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Award-winning Nike ad proves brands can’t get woke in two minutes

Inside Retail

On August 14, 2016, during a pre-season match, when Colin Kaepernick, a professional quarterback at the time, decided to sit on the bench during the US national anthem to protest police brutality and social injustice, he didn’t know he was going to push the world of marketing and advertising toward more purposeful and woke messages and content. It was a turning point for advertisers to flip around the obsession with the typical outputs (the number of clicks, ad skip rate, sales generation, etc)

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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H-E-B to Update South Congress Austin Store

VMS

H-E-B (San Antonio, Texas) has announced its plans to rebuild its longest-standing location in Austin, according to a company press release. Its South Congress store will be demolished in February 2022 and a temporary store will open in the nearby Twin Oaks Shopping Center until the newly built store is complete in about two years. The new store is planned to be more than 145,000 square feet and will house three levels, including three levels of above-ground parking with 600 spaces.

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Opinion: Bangkok mall operators must put on a welcoming smile, not a mask

Inside Retail

The end of lockdowns and gradual restoration of normal life in 2021 released a huge pent-up demand for personal interaction. Shopping, of all things, is a forum for enabling people to rub shoulders and now is a once-in-a-generation opportunity for retailers and shopping-centre operators to benefit from the potentially resurgent demand by creating positive experiences.

Shopping 130
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Interactive Mirror Allows Retail Customers to Virtually “Try On” Clothing

VMS

(PRESS RELEASE) CALGARY, AB – Retail clothing stores of the future will likely have fewer clothes, checkout stations, fitting rooms, employees—and square footage. Instead, you’re likely to see more self-service consoles that allow shoppers to virtually “try on” any garment. According to NOBAL Technologies, Inc., of Calgary, that future is here right now, with NOBAL’s iMirror product, an interactive mirror that promises to revolutionize the customer experience in the retail realm—much as it’s alr

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Imagine being able to see into the future

Inside Retail

Having a better understanding of what your customers want to buy and when could take the guesswork out of sales forecasting, inventory management or staff rostering. And gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spending Intentions (HSI) Index. The CommBank HSI Index uses advanced analytics to help retailers better understand consumer or household spending intentions.

Consumer 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Is Hardwood Flooring a Good Choice for a Restaurant?

Mindful Design

You might think that restaurants do not need hardwood flooring. After all, they are sometimes short-lived businesses, and the floors could get dirty or scratched up quite easily. However, if you have ever visited an upscale restaurant in your area, chances are you noticed its beautiful hardwood floors. This is because wood is an excellent […].

Design 86
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A friendly local store is just what customers want, says research

Talking Retail

Research for a leading insurer has underlined how much shoppers love a friendly local shop. The research by commercial insurer NFU Mutual found that for 90% of consumers “friendly service” is a key benefit of shopping with local independents. The report found other good news for convenience stores as nearly a third of shoppers confirmed. This story continues at A friendly local store is just what customers want, says research.

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Wayfair Announces Three Stores

VMS

Wayfair (Boston), the online furniture retailer, announced plans to open three stores in its headquarters state of Massachusetts, according to a company press release. Two of the stores will specifically house its AllModern brand, with the other representing its Joss & Main brand. The three new stores are currently planned to open sometime in 2022.

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Spar stores crippled by cyber attack

Talking Retail

Around 300 Spar stores have had to shut because of a cyber attack. The problem began yesterday (6 December) when many Spar stores found they were unable to take card payments. It is understood that the website of wholesaler James Hall also crashed. James Hall supplies nearly 600 Spar stores across the north of England. This story continues at Spar stores crippled by cyber attack.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Let’s make memories again – Brits favour travel and experience purchases ahead of the festive season

Retail Times

Clearpay, a leader in “Buy Now, Pay Later” payments known as Afterpay (ASX:APT) outside the UK and Europe, today released its consumer shopping trends following this year’s Black Friday and Cyber Monday sales. At a time when we are longing for festive get-togethers, Clearpay saw a 250% year-on-year increase of orders in the travel and events category on Cyber Monday, showing that Brits are investing in social gatherings, reacquainting with loved ones and making memories this festive season.

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Irish inspiration for Glasgow store’s food-to-go ambitions

Talking Retail

A Glasgow convenience store has decided its future lies in food-to-go. After a fact-finding expedition to Northern Ireland, where the food-to-go market is highly developed in convenience stores, father and son team Abdul and Umar Majid, who run the Nisa Local Belshill, decided that they really liked what they saw. Abdul said: “We really like. This story continues at Irish inspiration for Glasgow store’s food-to-go ambitions.

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Anthropologie, London

Retail Store Windows

Christmas is not our favourite time of year personally, perhaps working in the industry for so long we're rather over decorations etc. although we do tend to look forward to the schemes at this brand. Anthropologie always produce wonderful schemes and we really do appreciate the handmade approach which they adopt. We can only hope that one day more brands will become less corporate and adopt this strategy again too.

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Tesco faces industrial battle on two fronts

Talking Retail

Tesco is facing industrial battles with two of Britain’s biggest unions this week as below-inflation pay offers have been rejected by both the Unite and Usdaw trades unions. Usdaw (Union of Shop and Distributive Workers) members at nine warehouses have already voted 73% and 84% in favour of industrial action, which is now due to. This story continues at Tesco faces industrial battle on two fronts.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Consumers plan for a treat-filled Christmas despite price rises, Kantar reports

Retail Times

Take home grocery sales fell by 3.8% over the 12 weeks to 28 November 2021 compared with 2020 according to the latest figures from Kantar. Sales remain strong compared with the market before the pandemic, and grocery spend was 7.0% higher in the latest 12 weeks than in 2019.

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WPP acquires Made Thought to form “world-leading collective” The New Standard

Design Week

WPP has acquired a majority stake in branding studio Made Thought in a move to create an “industry-leading collective” called The New Standard. It will be integrated into WPP-owned creative agency AKQA and join forces with Universal Design Studio and Map Project Office to form the new consultancy. Made Thought was founded in 2000 by Paul Austin and Ben Parker, and currently employs 55 people.

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In my opinion: 2022 will be the year of the digital high street, says Ankorstore

Retail Times

In 2021, 1,442 independent retailers in the UK were forced to close after facing a brutal combination of challenges including lockdowns, supply chain disruption, inflation and fuel costs. Those remaining had to innovate to stay afloat, but this marked the start of something important we will see rapidly evolve next year. 2022 will be the year independent retailers start using innovation to make the high street thrive, not just survive.

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Origins’ digital approach to craft transforms wood with “liquid” lines

Design Wanted

Experimental design studio Origins combines craftsmanship and digital fabrication to create wooden surfaces with striking effects. When material takes on an unexpected appearance, its surrealist charm captivates an audience. We’re thinking of sculptural feats like Matthieu Lehanneur’s Liquid Marble…or in this case, the woodworks of Vancouver-based studio Origins.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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How Your Startup Can Benefit from Tradeshows

Trade Group

For new companies emerging as leaders in their respective fields, attending a tradeshow is a pivotal moment in their history. It’s a statement to their competitors that they’re a force to be reckoned with and, to their clients, it’s a message of competence and confidence. However, it’s the way for startups with revolutionary products and services to get noticed.

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The curse of reservations…

Retail Insider

Some years ago the organisation of a birthday drink at The Lamb pub on Lamb’s Conduit Street in London for a group of around 10 friends was a carefree process simply involving me telling them to turn up at the allotted time. I’ve a feeling that replicating the event today would be less easygoing and require me to book some tables. This is exactly what most people seemed to have done on an early evening visit to The Lamb on a recent Saturday.

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Wayfair to Open 3 New Stores

VMS

Wayfair (Boston), the online furniture retailer, announced plans to open three stores in its headquarters state of Massachusetts, according to a company press release. Two of the stores will specifically house its AllModern brand, with the other representing its Joss & Main brand. The three new stores are currently planned to open sometime in 2022.

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Westfield’s combined physical/digital meet Santa experience, a UK first, sells out in record time as consumers embrace hybrid formats

Retail Times

This year, Westfield has created a magical, physical Meet Santa festive experience, where guests can share their personal visit virtually with friends and family anywhere in the world in real time, via a one-way private livestream.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.