Tue.Apr 27, 2021

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Amazon has disrupted retail but can they crack the hair and beauty market?

Retail Focus

Last week the news broke that Amazon is launching its first high-tech hair salon in Spitalfields, East London. The salon will feature augmented-reality mirrors allowing clients to virtually experiment with different colours and styles before taking the plunge with real-life treatments. . Brand experience company, Swarm’ s sister company, Folio Mirror debuted Folio Hair at Retail Design (2019) and have been developing the concept and use case ever since.

Marketing 264
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Analysis: M&A refocuses in the time of coronavirus

Inside Retail

In the past few years, trading conditions have been harsh for the retailing landscape, and 2020 certainly added extra pressure for most. The impact of Covid-19 has left many consumers with fewer reasons to shop and even fewer ways of doing so. With the onset of the global pandemic, many retailers were struggling to reach their customers. For some, it was due to a lack of e-commerce capability, logistics infrastructure or newly irrelevant products and services.

Marketing 246
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New Sky shop to open at Buchanan Street, Glasgow

Retail Focus

Hines, the international real estate firm has announced that Sky, Europe’s leading media and entertainment company, has chosen to open one of its first bricks and mortar retail shops at 229-249 Buchanan Street, Glasgow. Opening on 6th May, the new Sky shop will occupy a 2,500 square feet unit and bring together Sky Mobile, Sky Broadband and Sky TV all in one place.

Shopping 182
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Harrolds exits Pacific Fair after rent negotiations fall through

Inside Retail

Luxury fashion retailer Harrolds has, effective immediately, shuttered its Pacific Fair, Gold Coast, location after months of negotiations with landlord AMP Capital fell through. The menswear and womenswear store, situated across two levels, was launched in 2016. “We have had to pull many levers during the last 12 months to mitigate the impacts of Covid-19 to our business nationally, including reducing operating expenses and attempting to negotiate revised rental agreements,” said Harrolds’ mana

Location 246
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Experimental Perfume Club selects Seven Dials for flagship boutique & laboratory

Retail Focus

Shaftesbury has announced that Experimental Perfume Club (EPC), renowned for its educational and experiential approach to perfumery, has opened the doors to its first ever ‘lab-boutique’ at 53 Monmouth Street in Seven Dials. . Spanning 550 sq ft, the multi-faceted space serves as EPC’s flagship and offers an environment that empowers consumers to explore, understand and create their own fragrance. .

Boutique 182
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Woolworths unveils plans for 22,000 sqm online hub in Sydney

Inside Retail

Woolworths has announced its intention to build a 22,000sqm online fulfilment centre located in Auburn, Sydney, which will facilitate up to 50,000 online orders per week. The development application is subject to approval from the NSW Department of Planning, and will support 440 jobs during its construction phase and a further 250 once operational. The site is expected to begin construction in 2021, with an operational launch date in 2024.

Planning 243

More Trending

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Naked Brands divests lingerie brand Bendon for $1

Inside Retail

Naked Brands Group will divest from Auckland-based lingerie chain Bendon following a unanimous shareholder approval. Naked chairperson and chief executive Justin Davis-Rice and Bendon chief executive Anna Johnson will buy the chain for $1 from the wider group, which will forgive a $40 million loan and provide $7 million of support to maintain inventory and product design, according to a report in the NZHerald.

Flow 230
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The Do as Raj would do campaign raises over £20,000 for charity

Talking Retail

The Do as Raj would do campaign, in memory of Spar retailer Raj Aggarwal, has so far raised more than £24,000 for two local NHS charities. The initiative, which ran from 19-26 April, urged retailers to donate goods, supplies or products to charities, organisations or individuals most in need in their local communities. Aggarwal, who. This story continues at The Do as Raj would do campaign raises over £20,000 for charity.

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Richard Murray leaving JB Hi-Fi for Premier Retail this August

Inside Retail

JB Hi-Fi’s long-term chief executive Richard Murray will be leaving the electronics retailer at the end of August to take up the same position at Premier Retail. Murray spent 18 years at JB Hi-Fi, but said it is time to take on a new challenge, and will be replaced by former JB CEO and current MD of The Good Guys Terry Smart. “I am proud to leave the business in such a strong position and the group with continue to go from strength to strength under Terry’s leadership,” Murray said.

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Spar gets ready for summer with new wine launches

Talking Retail

Spar is rolling out four new wines for its own-label range ahead of the summer. The symbol group is launching its Crisp White and Fresh Rosé wines in 2.25-litre bag in box formats, available from 29 April and retailing at £14.99, the equivalent of three bottles of wine. Adam Georgiou, brand manager from Spar UK, This story continues at Spar gets ready for summer with new wine launches.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Apple, Google warned by ACCC: fix app stores or face regulation

Inside Retail

Australia’s competition watchdog said on Wednesday regulation may be required to address the significant market power app stores owned by Alphabet’s Google and Apple have if they do not take steps to assuage concerns. The global dominance of Apple’s App Store and Google’s Play Store has been criticised by some app makers for mandatory revenue sharing payments and strict inclusive rules by both companies.

Consumer 195
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B&B Studio’s identity for insect-based pet food Aardvark resists “twee” clichés

Design Week

B&B Studio has crafted the new identity for insect-based pet food Aardvark, which imagines “sustainability through a pet’s eyes” As well as designing the logo and wider identity for Aardvark, the London-based studio has also created the packaging. Aardvark hopes to make the world of pet food more sustainable by providing insect-based kibble for cats and dogs.

Design 119
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Funtastic rebranding as Toys ‘R’ Us ANZ in retail-led transformation

Inside Retail

Funtastic Limited will be rebranded as Toys ‘R’ Us ANZ Limited, shareholder vote willing, as part of the group’s accelerated transformation effort to become a digital-first, retail-focused business. The change in identify follows the group’s acquisition of the Hobby Warehouse business last November, which brought the Toys ‘R’ Us license under its control and which kicked off a major shift at the business that saw Hobby Warehouse chief executive Louis Mittoni take charge of Funtastic.

Hobbies 165
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Pandemic reinforces importance of forecourt convenience, report shows

Talking Retail

Only 9% of forecourt shoppers cite fuel as the main reason for their visit, new research reveals. The new Lumina Intelligence UK Forecourt Market Report 2021 highlights the key missions that are driving shoppers to forecourts: Planned top-up (26%), food-to-go (16%), newsagent (11%), and distress top-up (9%). The report identifies the most popular categories purchased.

Planning 105
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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With deliveries, these aren’t the only dangerous blowouts to fear

Inside Retail

The old adage that change is the only constant is true. Technology, capabilities and demands are shifting and moving faster than ever. When it comes to the delivery industry, the adoption of technological advancements traditionally has been slow and as a result, at the end of each month, far too many businesses can’t precisely pinpoint exactly where they’re losing money.

Display 147
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Waitrose expands Deliveroo service with 110 new locations

Retail Times

Waitrose has today (27th April) announced that it will expand its Deliveroo service to 110 new shops across the country with up to 400 new Waitrose shop roles created by the expansion plan.

Location 105
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Back to reality: Coles’ 6 per cent sales drop signals return to normalcy

Inside Retail

A 6.1 per cent drop in comparable supermarket sales at Coles is a clear sign of normalising consumer behaviour in the wake of Covid-19 lockdowns. While a significant drop from Coles’ record 13.1 per cent sales growth at the peak of panic buying in Q3 FY20, the $7.7 billion figure is still 6.8 per cent higher than the same period in 2019. A strong Easter period drove sales across confectionery and entertainment products, and, with fewer, shorter lockdowns, consumers are once again comfortable sho

Shopping 147
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Standard Life Aberdeen to become Abrdn in “digitally-enabled” rebrand

Design Week

Standard Life Aberdeen (SLA) has changed its name to Abrdn as part of an identity overhaul which hopes to create a “modern, agile, digitally-enabled brand” Brand consultancy Wolff Olins has worked on the new identity which will roll out fully later this year. So far, the new logo, name update and brand video have been revealed. SLA is the result of a 2017 merger between insurance business Standard Life and asset management firm Aberdeen Asset Management.

Unity 105
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Inside Mosaic’s pivot from specialty fashion to digital department store

Inside Retail

Mosaic Brands is seeing positive results from the implementation of a digital department store strategy across several of its core apparel brands, including Noni B, Rivers, Millers and Katies. The strategy, which Mosaic started rolling out in FY20 before Covid-19, has seen some of Australia’s most recognisable specialty fashion retailers expand into new categories, including homewares, beauty, jewellery, electrical and kids’ products.

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Spar Scotland rolls out food-to-go brand

Talking Retail

Spar Scotland’s food-to-go brand CJ’s, which launched last year, is now available in 65 of its 108 company-owned stores. CJ’s is the over-arching food-to-go brand, which is available in stores alongside other food-to-go brands. The offer includes a hot breakfast and lunch offer along with support from local bakers for a range of rolls, cakes, This story continues at Spar Scotland rolls out food-to-go brand.

Other 103
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Wine marketplace Vivino launches in Australia

Inside Retail

Wine marketplace Vivino has launched commercial operations in Australia, offering 50 per-cent reduction on commissions to local wineries for the remainder of this year. The online marketplace operation will be based in Sydney, NSW and led by James Fildes, GM of Vivino Australia. Vivino now has more than 800,000 users in Australia and more than 51 million users globally.

Concept 147
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Four Loko, a leading US alcohol brand, is launching in UK

Retail Times

As Britain’s love affair with flavoured alcoholic beverages continues into 2021, the category prepares for an injection of excitement as US-leading brand Four Loko launches in the UK.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Apple, Google warned by ACCC: fix app stores or face regulation

Inside Retail

Australia’s competition watchdog said on Wednesday regulation may be required to address the significant market power app stores owned by Alphabet’s Google and Apple have if they do not take steps to assuage concerns. The global dominance of Apple’s App Store and Google’s Play Store has been criticised by some app makers for mandatory revenue sharing payments and strict inclusive rules by both companies.

Consumer 130
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Has Barbie become an icon of diversity?

Design Wanted

More than just an archetypal doll, Mattel’s Barbie is now, at the very least, a little more diverse and inclusive… Right? In April we celebrate Diversity Month , and as part of our work exploring diversity and inclusion across various design disciplines, we are continuing a series on iconic design with a quick look at a controversial product when it comes to inclusivity.

Texture 98
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Gucci, Facebook file joint lawsuit against alleged counterfeiter

Inside Retail

Gucci and Facebook have filed a joint lawsuit in California against an individual who allegedly used the U.S. group’s social media platforms to sell fake Gucci products, the two companies said on Tuesday. The initiative, a first of its kind for both Gucci and Facebook, is the latest example of an Internet giant joining forces with a luxury label to fight the proliferation of counterfeit goods being sold via social media.

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On Our Radar: You Look Fabulous

VMS

Hair care brand Madison Reed (San Francisco) debuted a new interactive experience at four of its locations – New York, Miami, Chicago and Boston – designed to help shoppers choose their perfect hair color. Two of those stores feature the brand’s full-service Color Bar, while two are retail-only locations. “Helping someone discover their perfect shade is the most important interaction we have with our customers.

Color 98
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Gucci, Facebook file joint lawsuit against alleged counterfeiter

Inside Retail

Gucci and Facebook have filed a joint lawsuit in California against an individual who allegedly used the U.S. group’s social media platforms to sell fake Gucci products, the two companies said on Tuesday. The initiative, a first of its kind for both Gucci and Facebook, is the latest example of an Internet giant joining forces with a luxury label to fight the proliferation of counterfeit goods being sold via social media.

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Westfield hands over shop windows to social media brands that originated as side hustles in 2020 to support SMEs

Retail Times

In support of the capital’s creatives thriving through the pandemic, Westfield London and Westfield Stratford City are hosting social media brands that originated as side hustles in 2020 to support small business as non-essential retail re-opens. With over 85,000 online businesses created since the start of the pandemic and nearly three quarters (74%) of consumers wanting to see retailers adapt to their local areas, Westfield has brought the online offline to provide shoppers with a one-of-a-kin

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Nisa partners introduce latest Big Deal promotion

Talking Retail

Nisa’s latest Big Deal promotion, which offers consumers a taste of Mexico, is now in stores. The promotion offers Co-op British Chicken Fillets 600g (or Scottish chicken in Scotland stores) and an Old El Paso BBQ, Crispy Chicken, Extra Mild Fajita Kit or Enchilada Dinner Kit for just £4.50 – a saving of £3.79 off. This story continues at Nisa partners introduce latest Big Deal promotion.

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Keto snack brand, Fatt, has bold rebrand

Retail Times

Fatt (Livefatt.com), the UK’s original Keto snack brand, has undertaken a bold rebrand and is extending its distributionas part of its strategy to become the market leader in the exploding Keto category. This is a market that is growing at an accelerated rate and is predicted to be worth $14.75 billion globally by 2027.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.