Thu.Jun 24, 2021

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Hired the wrong person? Here’s what to do

Inside Retail

It’s a big responsibility and commitment when you’re hiring someone new, and a decision rarely taken lightly. There’s excitement and anticipation about the problems they’ll solve, the extra help they’ll provide or the growth they can help you achieve. As a business leader, optimism, whether it comes naturally or has been learnt, has to be part of how you operate.

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Sports Direct opens new London flagship

Retail Focus

Sports Direct is reopening its flagship store, following a £10m refurbishment. Located in the heart of London has undergone a complete overhaul with a modern, innovative, and sleek new look that brings the brand’s elevation strategy and fresh approach to the iconic retail space. Th e store , whic h firs t opene d i n 2014 , span s ove r 50,00 0 sq. ft. an d wil l b e th e pinnacl e o f Sport s Direct’ s retai l offering.

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Distillery Road Market outlines weekend events to come in 2021

Inside Retail

Upcoming Queensland dining precinct Distillery Road Market has announced it will expand its market offering into weekend markets, allowing a more accessible food-centric experience for visitors. The market-focused offering, which will open in Eagleby, Queensland in mid-2021 , looks to recreate the success of international food marketplaces such as Chelsea Market in New York and Borough Market in London, as well as local markets The Grounds of Alexandria in Sydney and the South Melbourne Markets.

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Hexcite Group appoints Wes Mulligan as Group Chief Executive

Retail Focus

Hexcite Group, a leading provider of design, communication, brand activation, signage, display and merchandising products and services for major brand owners and retailers, is delighted to announce it has appointed Wes Mulligan as Group Chief Executive. Wes has led a number of businesses across retail, leisure and support services sectors. In recent years, as CEO of Danwood, he led the turnaround and exit of the UK’s largest independent supplier of printers and photocopiers.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Roubler solution resolves modern award headaches for retailers

Inside Retail

Australia’s commitment to fair practice in the workplace has resulted in a unique challenge for employers navigating the modern award system, which sets out minimum terms of employment including rosters, allowances and pay. The complexities of modern awards all too frequently lead to non-compliance, often committed by well-meaning retailers whose systems and processes simply can’t cope.

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Lyle & Scott signs lease on store at London Designer Outlet

Retail Focus

With excitement in the air at Wembley Park as it embarks on an events-filled summer, London Designer Outlet is adding to the neighbourhood’s celebrations with the announcement that British menswear brand Lyle & Scott is joining its premium fashion offering. The heritage label will occupy more than 800 sq ft in the capital’s leading fashion and lifestyle outlet centre, which will be the fashion retailer’s only destination in London and the brand’s only outlet store to open in 2021 in the UK.

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More Trending

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Responsible womenswear brand Nobody’s Child opening at Carnaby Street, this week

Retail Focus

Shaftesbury have announced the arrival of Nobody’s Child , a responsible womenswear fashion brand opening at 50 Carnaby Street, this week. The store contributes to the diverse array of independent brands in London’s most directional shopping location. Samantha Bain-Mollison, Retail Director, Shaftesbury says: “We are delighted to welcome Nobody’s Child to Carnaby.

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Apple banks on physical stores as economies reopen, retail chief says

Inside Retail

Apple Inc is expanding retail operations as the United States emerges from the pandemic, betting that a combination of strategies developed before and during COVID-19 will make its stores more popular than ever, its retail chief told Reuters. Apple is doing this as the retail industry works out what the post-pandemic future will look like, including consumers who have become used to ordering almost everything online.

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APSS promotes two team members

Retail Focus

Lincolnshire-based commercial interior design and fit out firm APSS has promoted two long-serving staff members as lockdown eases and businesses reopen. Richard Mycroft has been promoted to Operations Manager. Over the last year, he has stepped up to implement a range of positive changes across the business to better streamline processes and procedures.

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Inside Lego’s immersive new store design that’s rolling out globally

Inside Retail

Interactive storytelling, virtual worlds, a personalisation studio and 3D superheroes – it’s not your average retail store, but Lego’s new New York City flagship demonstrates what’s possible with experiential retail. On Friday, the toy company will open the doors to a two-storey, 7175-square-foot store on Fifth Avenue, showcasing an innovative retail format, which will inspire the redesign of more than 100 stores worldwide over the next year.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Brixton Brewery unveils first out-of-home advertising campaign

Talking Retail

Craft beer brand Brixton Brewery has launched its first out-of-home advertising campaign. The “Get a Taste of Brixton” campaign “celebrates the birthplace of the brand” and appears across digital platforms and 48, 16 and four sheets throughout London, with a national roll-out scheduled for 2022. Each advert features QR codes and direct links which, once.

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More brands are jumping on the Pride bandwagon. Is that a problem?

Inside Retail

Australian brands and businesses are increasingly launching limited-edition Pride collections and campaigns and supporting LGBTQIA+ causes in the month of June, as the American event spreads to more countries around the world. Earlier this month, Champion ANZ launched its first-ever Pride range, which was created in collaboration with queer artist collective Sissy Studios.

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Government again rejects a new protection of shopworkers law

Talking Retail

The government has again rejected an attempt to provide greater protection for frontline workers by opposing an amendment to its flagship crime bill. The amendment to the Police, Crime, Sentencing and Courts Bill, which would have provided a specific offence of assaulting a shopworker, was debated today in committee. Retail trade union Usdaw says it.

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Sydney CBD to shut down as Covid cases worsen

Inside Retail

The City of Sydney, as well as three other nearby regions, has been ordered into lockdown for the next week as part of the escalating cluster of Covid-19 cases in the city. NSW Health have identified up to 65 people as being infected by the latest outbreak, 22 of which were found overnight, and state premier Gladys Berijiklian said locking CBD workers down is a proportionate response to the threat further transmission poses.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Why it works: regular testing is the best protection against retail disruption

Retail Times

There’s a sense of expectation around the country because, despite a four-week delay, we’re on the cusp of returning to a normal post-COVID-19 life. For many people, a big part of that normality will be the chance to ditch the masks and social distancing restrictions, whether thats mixing socially in bars and restaurants or heading out to the shops for some much-needed retail therapy.

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Singapore Airlines to launch world-first live inflight online store

Inside Retail

Not many consumers may be flying to and from Asia right now – but those who find themselves on board selected Singapore Airlines flights later this month will be able to experience a world-first live inflight online shopping service. In partnership with AirFree, Thales, and Panasonic Avionics, the carrier has created an online store under its KrisShop brand featuring more than 4000 items.

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Kestrel beer unveils summer marketing plans

Talking Retail

Scottish lager brand Kestrel has kicked off a summer advertising campaign. The “Brewed for the Bold” campaign launched last week with an advert during the England vs Scotland Euro 2020 match on 18 June and will now run across video-on-demand channel STV player, social media and digital platforms and print media throughout the summer. The. This story continues at Kestrel beer unveils summer marketing plans.

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Smile Direct Club rides the wave of telehealth trend

Inside Retail

In the space of two years in the Australian market, oral care company SmileDirectClub has expanded to seven stores across Australia, shaking up the industry with its teledentistry technology and vertically integrated model that’s designed to make oral healthcare affordable and convenient. Here, SmileDirectClub’s vice-president of Australia and New Zealand and Southeast Asia, Jason Coglan, shares the biggest learnings for the business, the innovation in the oral telehealth space and his plans for

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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O Street turns to tartan in rebrand of craft beer Stewart Brewing

Design Week

O Street has rebranded craft beer company Stewart Brewing with a look inspired by the brewery’s Scottish roots. The studio has designed a new logo, tartan-inspired graphic pattern and packaging template for the independent brewery, which is based near Edinburgh. Previous branding for Stewart Brewing (left) and the new identity (right) “It was time for their visual identity to reflect their established (and growing) position in the craft beer scene, and most importantly unify the bran

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Retail appointments for the week

Inside Retail

Woolies’ Cartology expands team. Woolworths Group’s retail media business Cartology has announced two appointments, saying it is expanding its team to better serve its clients. Martin Wood, who joined Cartology last year from oOh Media, has been promoted to head of Strategic Partnerships and Matt Gower, former head of Research at News Corp, has joined the business as senior manager of Research and Insights.

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Accolade Wines acquires Lambrini

Talking Retail

Accolade Wines has acquired perry brand Lambrini from its current owner, Halewood Artisanal Spirits. The brand will join Accolade’s portfolio of wines, including Hardys, Echo Falls, Jam Shed, St Hallett, Grant Burge, and House of Arras. The acquisition forms part of Accolade’s sustainable growth strategy. Accolade Wines managing director Caroline Thompson-Hill said: “We believe this.

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Scarborough Group International (SGI) launches new food and beverage concept in Far East

Retail Times

Change text alignment Change text alignment Leading UK property developer and investor, Scarborough Group International (SGI) has announced it has launched a new food and beverage concept in the Far East.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Notpla and H&M recycling machine scoop top Cannes Lions design prizes

Design Week

Superunion’s branding work for plastic alternative Notpla and an in-store recycling system at retailer H&M have been awarded the top design prizes at this year’s Cannes Lions festival. The annual awards programmes celebrates work in the creative industries, across communications, print and advertising. Notpla logo, by Superunion The design branch awards what the festival calls “visual craftmanship” over five categories: brand-building, communication design, digital an

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Parliament to discuss protection of shopworkers legislation

Talking Retail

A flagship government crime bill, which would offer frontline workers greater protection, is expected to be debated in a House of Commons bill committee today (24 June). Retailers, trade union Usdaw, and trade bodies are calling on the prime minister to accept that legislation is needed to protect the UK’s three million retail workers. However, This story continues at Parliament to discuss protection of shopworkers legislation.

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Ten Locks ventures into American whiskey

Retail Times

Ten Locks - the drinks company curating a portfolio of conscious brands - steps into the booming American whiskey sector with its latest partner, Redwood Empire Whiskey.

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PayPoint and Scottish Grocers’ Federation join forces

Talking Retail

PayPoint has formed a new partnership with the Scottish Grocers’ Federation (SGF) to support its convenience retailers in Scotland. The new partnership will be focused on rebuilding relationships with retailer partners, engaging more regularly, and strengthening propositions to deliver better products, service, and value to their businesses. In addition, the two organisations will be exploring.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Poundland’s pandemic performance limited by high street aversion, says GlobalData

Retail Times

Following today’s release of the Poundland figures for H1 FY2020/21; Jonathan Rock, retail analyst at GlobalData, a leading data and analytics company, offers his view: “Despite its status as an essential retailer which allowed it to keep stores open during lockdown, Poundland Group’s (including Dealz) revenue fell 0.5% in the six months to the end of March 2021, due to its reliance on struggling high street locations and lack of an online presence.

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Sainsbury’s rolls out flexible plastic packaging recycling system

Talking Retail

Sainsbury’s has rolled out its flexible plastic packaging recycling system to 520 supermarkets, after a trial in the North East of England. The system enables customers to recycle all flexible plastic packaging, which 83% of UK local authorities currently do not accept for recycling, including crisp packets, food pouches, salad bags, and biscuit and cake.

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10 summer product designs to celebrate the season in style

Design Wanted

From eco-umbrellas to portable fire pits, here are the summer design products you need to make the season shine. Summer has arrived in the Northern Hemisphere and after endless months stuck inside, the desire to get outdoors has never been so strong. Whether you’re planning a staycation, taking a road trip or jet-setting to a far-away location, chances are you’re ready for an adventure.

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Mars Wrigley supports Pride month with Skittles campaign

Talking Retail

Mars Wrigley is kicking off a “Recolour The Rainbow” campaign for as part of its continuous support of the LGBTQ+ community. The campaign sees the brand removing the rainbow colours from its Skittles packs, making them black and white, as well as re-colouring four “iconic” LGBTQ+ images The featured images are a 1971 Gay Liberation. This story continues at Mars Wrigley supports Pride month with Skittles campaign.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.