Thu.Jan 13, 2022

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City Chic records strong revenue growth despite logistical disruptions

Inside Retail

Global plus-size women’s apparel retailer City Chic has seen unaudited sales revenue of $178.3m for the 26 weeks to 26 December, creating sales growth of 49.8 per cent. . The business’ customer base increased by 23 per cent during this period despite the pandemic and major supply chain disruptions, and revenue grew 14 per cent. However, the fashion firm’s first quarter profit was impacted by $1 million per month over 4 months due to indefinite store closures following the guidance from Federal a

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JD.com launches Ochama Robotic Shop

Retail Focus

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service. The first two ochama pick-up shops are in Leiden and Rotterdam, with two more to open in Amsterdam (Diemen) and Utrecht.

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Isolation rules lifted for critical industries

Inside Retail

The National Cabinet has relaxed isolation rules for several key industries in order to curb the growing workforce shortages. The easing of isolation rules for close household contacts of Covid cases has been met with backlash from The Transport Workers’ Union. The new changes mean workers who live in the same household as in a Covid-19 case can return to work if they produce a negative rapid antigen test and do not have symptoms.

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Football prizes on offer from Cadbury

Talking Retail

Mondel?z International is bringing back its Cadbury FC promotion, offering shoppers the chance to win football-themed prizes. The new “Win A Day In Their Boots” competition offers consumers the chance to win one of eight experiences with football clubs, including Arsenal FC, Aston Villa Women, Chelsea FC, Leeds United FC, Liverpool FC, Manchester City, Manchester.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Ikea buys land damaged by hurricane in Florida to plant forests

Inside Retail

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday. Ingka Group will plant seedlings of mainly longleaf pine on the 1,321 hectares (3,264 acres) of land in Florida. “The new forests will support increased biodiversity, help ensure sustainable timber production from responsibly managed forests, and recover land damaged by Hurricane Michael in October

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Basket size up 12% for local stores in final quarter of 2021

Talking Retail

Basket size at convenience stores increased in the last quarter of 2021, according to PayPoint figures. The number of items per basket rose to 4.25 per visit, up 12% on the previous quarter, said the company, which monitors 28,000 convenience stores. Cold remedies sales shot up by more than 90% as colds became more common; This story continues at Basket size up 12% for local stores in final quarter of 2021.

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Neighbourly and its supermarket partners deliver 2.6m meals to communities over festive period

Retail Times

Community engagement and investment platform Neighbourly, in partnership with supermarket partners Aldi, Marks and Spencer’s, Lidl and Sainsbury’s redistributed over 2.6 million meals to communities in need over the festive period.

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Yoox Net-A-Porter names new APAC lead

Inside Retail

Fashion house Yoox Net-A-Porter has named its new general manager for Asia-Pacific: former Vestiaire Collective APAC vice president Natalie Lee. Lee will aim to strengthen the business’ local presence across all APAC countries outside of mainland China and Japan, and will oversee marketing, communications, personal shopping and commercial planning. “APAC is one of the fastest growing online markets globally, making it one of the most exciting places in the world to be doing business,

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Online’s worst ever year for growth was actually rather good, IMRG Capgemini Online Retail Index shows

Retail Times

The UK online retail market experienced the lowest rate of growth in 22 years of tracking. Online revenue in 2021 finished up +2.7% year-on-year against 2020, according to the latest figures from the IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

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VIDEO: How Deciem has created a people-first workplace culture

Inside Retail

From paid voting and protesting days to a company-wide fund that supports employees facing hardship and adversity, beauty giant Deciem is all about putting their people at the forefront of the business. Here, we chat with VP of People, Ashley Thomson, about the initiatives she’s most proud of at the company and how retailers should support their teams right now.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Design in 2022 – what will retail design look like?

Design Week

The last few years have forced a reset on the way we approach our day to day. We also live in a globalised society that can ill afford to be inward in our approach to problem solving. There is no ‘one size fits all’ and the opportunities that arise from a new outlook has the potential to create meaningful propositions that enrich people’s lives and our planet alike.

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Beyond the golden arches: An interview with Maccas CEO, Andrew Gregory

Inside Retail

It’s an icon of fast food that has raised its unmistakable red and yellow branding across the Aussie landscape since opening up the first outlet in Yagoona, New South Wales back in 1971. Today the global business has more than 1000 outlets across Australia (85 per cent of them franchised), employing more than 107,000 people and serving a staggering 2 million Aussies daily.

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Cadbury unveils portion-controlled packaging

Talking Retail

Mondel?z International is launching a new packaging format for its Cadbury Duos portfolio, in a move designed to encourage portion control and “more mindful snacking”. The new Twist Wrap packs feature a portion control mechanism that allows shoppers to “twist to seal” and save half for later. The new packaging uses memory technology, meaning the. This story continues at Cadbury unveils portion-controlled packaging.

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A huge, whizbang explosion: What to expect from Melbourne Fashion Festival

Inside Retail

Live and digital runways from the likes of Jason Grech, Viktoria + Woods, Bianca Spender, Bec + Bridge, Oroton and Aje; a Welcome to Country ceremony in Fed Square; masterclasses, styling sessions, panel discussions, workshops and live DJ sets – they’re all happening at this year’s Melbourne Fashion Festival (MFF), which is set to take place in the first two weeks of March.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Oreo kicks off superhero partnership

Talking Retail

Biscuit brand Oreo is partnering with the Batman movie franchise to offer a consumer promotion across key packs, ahead of the release of ‘The Batman’ on 4 March. The promotion offers shoppers the chance to win a VIP trip to Gotham City at Warner Bros. World in Abu Dhabi, as well as instant cinema tickets. This story continues at Oreo kicks off superhero partnership.

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Asos hit by supply chain disruption, volatile Christmas demand

Inside Retail

British online fashion retailer Asos reiterated its already downgraded outlook on Thursday after supply chain constraints and volatile demand limited sales growth in its four months to December 31 trading period. It posted total sales growth of 5 per cent, following a 22-per-cent rise in the year to end August, and said gross margin decreased by 400 basis points to 43 per cent, driven by a need to discount goods and higher freight costs.

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M&S produces solid Christmas trading results

Talking Retail

Marks & Spencer has reported strong Christmas trading with food sales leading the way. Sales of food were up 10% on last year and 12.4% on the year before in the 18-week period to 28 December. The company said that its Simply Food stores performed particularly well. It added that its products also did well. This story continues at M&S produces solid Christmas trading results.

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Ad-bots and ad-blockers are skewing your analytics

Inside Retail

Most digital marketers like to think of themselves as data-driven, particularly in a retail context. Rightly so – it’s virtually impossible to run digital ad campaigns without being comfortable with performance metrics, analytics and optimisation techniques. . However, there are serious issues with the quality of data that is being used to analyse campaign performance and fuel decision making. .

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Tesco says its convenience brands did “particularly well” at Christmas

Talking Retail

Tesco is the latest of the UK’s big retailers to report an improved Christmas performance, with sales up both on last year and the year before. The group made special mention of its convenience brands, which include Premier, Londis and Budgens and said that they did “particularly well”. Tesco-owned Booker reported both retail and catering. This story continues at Tesco says its convenience brands did “particularly well” at Christmas.

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International Sustainability Standards Board Commences its Streamlining of the Sustainability Disclosure Landscape

Eye on ESG

Much is heard of the plethora of – often disparate – disclosure regimes and standards around sustainability, and the attendant difficulties for stakeholders, including investors, customers, and the public more generally, of assessing and comparing performance in a meaningful way. Significant developments in the consolidation of the sustainability disclosure landscape are, however, imminent.

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Police investigate as Savewell Direct ceases trading

Talking Retail

The NFRN has announced that Savewell Direct, the buying group with which it worked in partnership, has ceased trading. An NFRN statement said: “The move follows an internal investigation which has identified that the company has been the victim of an internal fraud that has resulted in significant funds being misappropriated. “The matter has been.

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The Displacement Collection features acrylic furniture in cautionary colours

Design Wanted

Beijing-based design studio Cometabolism attempts to reactivate industrial components and obscure their functions in different environments. Ahead of its first solo exhibition in Shanghai later this year, here is a look at a project by one of Beijing’s most exciting up-and-coming design duos. The “Displacement” Collection is a long-term art project by Cometabolism Studio, which serves as an expansion of its series titled “Mixed Public-Private Boundary”.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Spar re-states brand values in new marketing campaign

Talking Retail

Spar has launched a new campaign to underline its brand position as a group where the local nature of its stores is paramount and “no two stores are the same”. The new brand positioning, called “The Joy of Living Locally” is beginning this month. Suzanne Dover, Spar’s brand and marketing director in the UK, said: This story continues at Spar re-states brand values in new marketing campaign.

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The Circulab concept includes a hairdryer with swappable parts

Design Wanted

It challenges consumers’ expectations about product lifetimes by offering a series of connected products with interchangeable parts. There is an urgency in design to move towards sustainable production and consumption models, which Circulab works to address head on. Korean designers Seungheon Baek and Soohyun Kim were inspired by circular design ideas, which inform the concept behind Circulab.

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What the nation ate: Sainsbury’s reveals the top food trends of 2021

Retail Times

Sainsbury’s has announced the top taste trends that hooked the nation throughout 2021 – a year of overdue celebrations, with food and drink being at the heart of those moments. Using data from 17.5 million Nectar customers, the retailer has revealed the products that flew off the shelves, from football final snacks to obligatory October pumpkin fun.

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Buy The Slatwall You've Always Wanted

Dimensional Impact

New Popular Slatwall Style: Acacia. Don't wait any longer to buy the slatwall you've been wanting! For the rest of this month get: Get 15% OFF your order (only for wholesale orders) OR FREE FREIGHT on orders that include 40 + of 8' panels 50% OFF Freight on orders that include 25 - 39 of 8' panels 25% OFF Freight on orders that include 15 - 24 of 8' panels 15% OFF your order.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Boom for UK convenience as winter sales of cold remedies and daily essentials rocket

Retail Times

New data from PayPoint’s UK network of 28,000 convenience stores has revealed that Brits purchased an increasing number of items at their local stores when compared to the same period last year. Despite lockdown restrictions varying between the Home Nations, between October and December 2021, consumers purchased an average of 4.25 items per basket across […].

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Asos hit by supply chain constraints but hopeful of easing soon

E Delevry

Asos has admitted that supply chain constraints “played out as anticipated” in the four months to the end of 2021. Although revenue grew 5% CCY in the period gross margin decreased by 400 bps to 43.0%. The company said the margin erosion was driven by heightened clearance activity to shift slow-moving ’21 spring / summer stock, as well as elevated freight costs and the use of air freight to circumvent supply chain constraints.

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Tesco outperforms rivals and grows share over the festive period, says GlobalData

Retail Times

Following today’s release of Tesco’s figures for Q3 and Christmas, FY2021/22; Kunaal Shah, retail analyst at GlobalData, a leading data and analytics company, offers his view: “Up against tough comparatives in Q3 and Christmas FY2020/21, Tesco has delivered an impressive set of trading results, outperforming competitors Sainsbury’s and Aldi and once again raising its profit guidance.

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SML Acquires Sumzed AB

VMS

(PRESS RELEASE) DALLAS, TX — SML, a worldwide leader in retail RFID technology and solutions, has announced that it has acquired Sweden-based retail customer experience platform provider, Sumzed AB. The acquisition expands SML RFID’s retail execution platform, Clarity, and further grows the organization’s footprint in Northern Europe. Founded in Alingsås and based in Gothenburg, Sweden, Sumzed now joins the company as part of SML Intelligent Inventory Solutions business led by Dean Frew, CTO and

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.