Mon.Oct 04, 2021

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Nespresso launches new UK boutique concept

Retail Focus

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

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Kate Morris’ new private equity firm will be 50 per cent women. Here’s why

Inside Retail

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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Tower London launches new store on Camden High Street

Retail Focus

Tower London have launched their new store on the iconic Camden High Street. The first physical iteration of their recent rebrand, and the largest of 5 London-based Tower locations. Continuing the brand experience of the design team at I-AM , the store highlights Tower’s connection to London life and youth culture with a strong palette of blacks, greys, and bold yellows alongside textures of concrete and reinforced glass.

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Victorian retail workers will need to be vaccinated for Christmas

Inside Retail

Retail workers across Victoria will need to have at least one dose of an accredited vaccine before October 15 or be unable to work on-site, according to a mandate by the state government. Retailers engaging in click-and-collect services, as well as supermarkets, restaurants, and cafes, are on the list of ‘authorised workers’ which will be able to keep trading as of the deadline, provided on-site employees are on the path of vaccination.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Selfridges launch 2021 Christmas shop

Retail Focus

With 12 weeks to go to Christmas, Selfridges London opens its Christmas Shop helping customers to plan and prepare for festive moments to dream of. The opening of the Christmas Shop on the fourth floor of the Oxford Street store follows the successful launch of festive decorations at Selfridges.com two weeks ago, with a surge in Christmas related searches online and decoration sales +225% ahead of forecast.

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Facebook, Instagram appear to partly reconnect after nearly six-hour outage

Inside Retail

Facebook and Instagram appeared to be partially reconnected to the global internet on Monday afternoon, nearly six hours into an outage that paralyzed the social media platform. Facebook and its WhatsApp and Instagram apps went dark at around noon Eastern time, in what website monitoring group Downdetector said was the largest such failure it had ever seen, with 10.6 million problem reports globally.

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Ginger & Smart enters Saks after wowing at Fashion Week

Inside Retail

Australian luxury fashion label Ginger & Smart is spreading its wings to the US next month, when it enters high-end department store Saks Fifth Avenue off the back of its show at Afterpay Australian Fashion Week (AAFW) in June. As the brand embarked upon its journey towards international expansion, Saks was at the very top of Ginger & Smart’s list of potential retail partners, and after months of discussions, the store’s opening order will come through in November, followed by another de

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Gentle Monster opens HAUS SHANGHAI

Retail Focus

Gentle Monster has launched the latest HAUS project, a new vision of “Future Retail” that defies stereotypical notions of commercial space. HAUS SHANGHAI provides more than a commercial experience. By inciting emotional provocation in visitors, HAUS aims to deliver an unprecedented cultural experience. Following the HAUS DOSAN project, which opened in Seoul March 2021, HAUS SHANGHAI consists of 3,270 square meters spanning four stories.

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Ready, set, sale: Why your Black Friday marketing should start now

Inside Retail

Christmas is coming early for retailers, with Australians preparing to spend $11 billion on Christmas gifts and a staggering 80 per cent expected to purchase before December, figures from Roy Morgan show. Black Friday is still several weeks away but the annual event is marked firmly in the calendar of savvy shoppers, who are increasingly using the day – and the period leading up to it – to research and purchase Christmas gifts and big-ticket items.

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Dune London steps into Caledonia Park

Retail Focus

Railpen has announced that Dune London, the international affordable luxury shoe retailer, has opened at Caledonia Park , formerly known as Gretna Outlet Village. Spanning 1,025 sq ft, the new Dune London store showcases all the latest shoes from the brand’s men and women’s ranges, from casual wear to formalwear, including heels, knee-high boots, trainers and Chelsea boots.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Spiking e-commerce sales could lead to supply constraints: NAB

Inside Retail

Online sales accelerated 8.8 per cent in August compared to a month prior, according to the latest NAB Online Retail Sales Index, and 25.6 per cent compared to a year prior. In the 12 months to August, it’s estimated Australians spent over $50 billion online – a figure which is almost 30 per cent higher than the same time last year. Growth was largely seen in the department store and liquor categories, which each accelerated and grew at more than twice the rate of the overall index.

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Chilli deal, warm profits

Talking Retail

Nisa is offering retailers a deal on chilli con carne this Autumn to help boost sales. The new £5 deal includes all the ingredients shoppers will need to cook the dish; Co-op minced beef, onions, kidney beans and chopped tomatoes. More deals are available on items that complement the meal, including Tilda Pure Basmati or. This story continues at Chilli deal, warm profits.

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World-first Ikea Close to You concept opens in Hong Kong

Inside Retail

Home furnishing giant Ikea has launched the world’s first Ikea Close to You concept store inside the Market Place grocer in Hong Kong’s Discovery Bay. Spanning more than 3000sqft, Ikea Close to You houses more than 110 home furnishing products together with 120 Swedish signature gourmets ranging from meatballs, salmon, sauces to condiments. According to Ikea, the new concept focuses on the digital experience, offering a number of solutions such as self-pick-up lockers that support flexible

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Premier Foods supports desserts portfolio ahead of Christmas

Talking Retail

Premier Foods is revamping its Bird’s Custard and Ambrosia brands with new launches and pack designs. The company is rolling out a Bird’s Custard Pots four-pack (£1.50), which offers consumers a “convenient new way to make smooth, lump free custard”, either by adding milk or a milk alternative to each pot. Dan Jalalpour, brand director. This story continues at Premier Foods supports desserts portfolio ahead of Christmas.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Should sales training change in the face of online retail?

Inside Retail

The past two years have been explosive for online retail. Customers that had never purchased online were forced to, leading to increased online conversion and sales, as well as longer delivery times and a struggling supply chain. But, with bricks-and-mortar retail soon back on the cards, how will customers’ shifted expectations around shopping change the way retailers need to sell in-store?

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Kim Kardashian launches first pop-up SKIMS store in Paris

Dezeen

Art director Willo Perron has designed the first pop-up store for Kim Kardashian 's underwear brand SKIMS, which is in Paris and furnished with glossy, chunky display units and partitions. The temporary SKIMS store is located in a 2,800-square-metre ground floor space at the entrance of the Parisian department store Galeries Lafayette Paris Haussmann.

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Moves & changes – design industry news

Design Week

Consultancies. Mediaworks’ new Dublin office Bristol-based Istoria Group – which comprises exhibition designers Ignition, retail and hospitality designers Phoenix Wharf and digital experience consultants Tiny Spark – has launched “innovation management platform” Solverboard. With a mix of industry insight and a tracking system, the in-house platform will aim to “bring innovation back into the heart of companies, ensuring it’s aligned to core strategies&#

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Scottish wholesaler JW Filshill starts prioritising staff’s mental health

Talking Retail

Scottish wholesaler J W Filshill says it is going to make staff mental health and well-being a priority. Health and safety manager Amanda Casey says that workforce health will be at “the heart of everything we do” from now on. Casey, who joined Glasgow-based Filshill just after the first lockdown, was initially focussed on ensuring. This story continues at Scottish wholesaler JW Filshill starts prioritising staff’s mental health.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Design Museum marks Terence Conran’s 90th birthday with free exhibition

Design Week

The Design Museum will celebrate what would have been Terence Conran’s 90 th birthday with a free display exploring the late designer’s life. Born in 1931, Conran was a prolific designer, retailer, businessman and restaurateur. As the Design Museum explains, he is credited with “changing the way we eat, shop, and live today” The showcase of Conran’s life and work coincides with the publishing of a new book dedicated to the designer.

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Fanta gears up for Halloween with TV campaign

Talking Retail

Coca-Cola Europacific Partners (CCEP) is running a TV advert for its Fanta brand ahead of Halloween (31 October). The “In the Name of Play” advert forms part of a wider multi-million-pound marketing campaign designed to capitalise on Fanta’s association with Halloween. The advert is being supported by social media, digital and in-store activity and out-of-home.

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Graph-enabled customer intelligence in a post-cookie world

Retail Times

Neo4j’s Alicia Frame explains how retail brands that once relied on third-party cookie data will need to shift their strategy to measuring other downstream metrics using smart data technology.

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The Catch Berlin

Retail Design Blog

Centered around the ‘wabi-sabi’ philosophy or the acceptance of transience and imperfection. The interior embraces techniques such as ‘shou sugi.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Morrisons takeover battle won by CD&R – shareholder ratification expected in two weeks time

Talking Retail

The long running takeover battle for the Morrisons supermarket group appears to have ended with it being sold to US-based investment group Clayton, Dubilier & Rice (CD&R). The UK’s fourth biggest supermarket group has recommended the £7bn bid (287p per share) to its shareholders. The recommendation also marks a return to the UK grocery market.

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Chanel, London

Retail Store Windows

We can honestly say that we have never looked at this brands' schemes previously and loved it. Never, Ever. However we happened across this one, thankfully they got rid of those horrible pin head mannequins but the key point of interest for us is this incredible background structure. It appears to us to look like a mountainscape, possibly the Alps, as a three dimensional piece.

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The army starts helping with fuel deliveries

Talking Retail

The army have started helping to deliver fuel to petrol forecourt, as parts of the UK continue to struggle with supplies. Around 200 soldiers, half of them drivers, are being used in an effort to ease the shortage. The problem has been blamed on a shortage of delivery drivers rather than petrol. Soldiers have spent. This story continues at The army starts helping with fuel deliveries.

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How to Audit Your Beer and Wine Retail Stores

Compliantia

Despite being a mature category, the alcoholic beverages market continues to grow. Analysts are forecasting a CAGR of 2% from 2018 to 2025 , a performance that’s driven by an increase in young adult consumers and a rise in disposable income. This is great news for retailers specializing in beer, wine, and spirits. However, it’s important to remember that the industry is heavily regulated — which means you face more challenges around ensuring compliance.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Neiman Marcus Experiences Data Breach

VMS

Neiman Marcus Group (Dallas) experienced a data breach that has potentially impacted more than 4.6 million customers, according to WWD. Customers’ personal information including names, payment card numbers, login information and gift cards were part of the data affected. According to Neiman Marcus, of their 5 million customers, 3.1 million had virtual payment cards and gift cards impacted by the breach. 85 percent of these cards were already expired or invalid and no active credit cards we

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Bold colour and Italian marble unite in Very Simple Kitchen’s Teklan collection

Design Wanted

Swedish interior designer Tekla Evelina Severin unveiled an exclusive collaboration with the Italian kitchen manufacturer at Milan Design Week 2021. Tekla Evelina Severin is best known for her mastery of colour and this is exactly what she brings to her new collection for Very Simple Kitchen. The collection, which features two bright kitchen models , pairs bold colours and geometric forms in a series of elements that marry Italian tradition with Swedish colouring.

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JCPenney Announcing New Beauty Dept. Plans

VMS

JCPenney (Plano, Texas) is announcing new beauty department plans after Sephora (Paris) ended its 15-year contract with the retailer and will now be partnering with Kohl’s (Menomonee Falls, Wis.), reports Forbes. JCPenney’s new beauty department is expected to launch Oct. 15 in select stores, and part of the new plan includes a partnership with the online platform Thirteen Lune (Los Angeles).

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7 Ways to Raise Capital for Your Product Startup

Retail Bound

The high rate of failure for new products entering the retail arena frequently has its roots in a lack of capital or funding. All product startups cost money for everything from product development to late-stage marketing. Unprepared entrepreneurs stare at dwindling personal bank accounts or overloaded credit cards with horror. Product entrepreneurs struggled to find investors as time takes away toward their planned launch date.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.