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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Of course, e-commerce has a crucial part to any brand, but in-store retail shopping gives you a sensory experience that online can’t. “Our

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Amazon to test department stores in offline expansion

Inside Retail

Amazon.com is to open several department stores in its home US market to test the concept as it continues to build out its multichannel business model. Department stores’ share of the overall US market has fallen from 14.5 It is also testing automated, cashier-less convenience stores in several markets.

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“Not surprised”: Experts react to Amazon’s reported department store plan

Inside Retail

On Friday, The Wall Street Journal reported that online retail giant Amazon is looking to open large bricks-and-mortar stores in the US to sell clothing, homewares, electronics and other products, much like a department store. And it would come at a time when some long-running department stores are closing up shop.

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Selfridges: Why the best department store in the world is up for sale

Inside Retail

Why would the owners of Selfridges, generally considered to be the world’s best department store, decide to sell the business? To a far greater extent than most other department stores, Selfridges has embraced an experiential retail strategy that many industry leaders see as key to the sector’s survival. billion (AU$3.72

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A-COLD-WALL* Lotte Department Store, Jamsil, Seoul set to launch

Retail Focus

A-COLD-WALL* has announced the launch of a second Seoul concept store-in-store this month. Following the opening of a bold and distinctly industrial space inside the world-renowned Hyundai COEX, the brand unveils yet another site in the Korean capital, this time located in the famed Lotte Department Store, Jamsil.

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Australia’s first domestic terminal department store to open next year

Inside Retail

Sydney Airport and Heinemann will jointly introduce Australia’s first domestic terminal “department storeconcept next July at T2 and T3. Last month, Heinemann Australia opened its new stores in Gold Coast Airport ’s expanded terminal, after announcing the expansion earlier this year in March.

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Inside Shinsegae: The Korean department store with a golden boot

Inside Retail

Shinsegae — one of the Big 3 of Korean department store retailing along with Lotte and Hyundai — has continued its great form right through into the second half of the year, helped by the removal of the country’s remaining pandemic restrictions and an increasingly buoyant mood among the country’s more affluent consumers.