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The power of Invisible PR in retail

Inside Retail

Mystery shopping and observational research: Using mystery shoppers or conducting observational studies provides invaluable firsthand perspectives on the customer experience, revealing hidden challenges or excellence areas not evident through other means.

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

While Walmart is attractive from a consumer perspective with regards to necessary goods like groceries, when it comes to discretionary spending, shoppers may be more likely to visit retailers like Target, which offers more aesthetically pleasing merchandise, such as the kind sold through its high-low brand collaborations.

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Why Melbourne stationery brand Milligram is eyeing interstate expansion

Inside Retail

Telegram Co co-founder and chief executive Scott Druce believes the company, which specialises in stationery and lifestyle products, owns retail chain Milligram, is in a strong growth phase. Each store is really important from a revenue perspective, as well as a brand and visibility perspective.”.

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How Sgt Puppa aims to take a bite out of the booming pet industry

Inside Retail

Online is important from a communication perspective, but I’ve never lost faith in bricks-and-mortar, and I think that needs to come first,” she said. “It “Instead of being in high heels and red lips, the team is going to be in tailored slacks and beautiful aprons, which are very much in that rainbow colour,” Monaghan said.

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“A big opportunity”: Amazon betting big on palm-only payment tech

Inside Retail

A nuanced perspective In terms of the Amazon and Panera partnership, Ladd feels this collaboration is a natural fit for Amazon. Panera made a wise choice,” he told Inside Retail.

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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

But if you are a brick-and-mortar retailer as well, e-commerce is only 20 per cent of your revenue.” That’s left the level of in-store technology in many retail chains relatively archaic by nature, he says. Physical retail is still mostly dominated by point-of-sale systems that are largely on-premise.

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How to solve Malaysia’s retail labour shortage: Tips from industry experts

Inside Retail

For example, a franchise of an international retail chain , Uniqlo, recently posted its salaries, including RM2,400 (US$528) for a retail associate role, and RM2,800 (US$616) for a senior retail associate role. .