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The cost of delivery: Gig workers speak up

Inside Retail

With many parts of Australia once again plunged into lockdown, non-essential retail stores shut and supermarkets under more pressure than ever to manage home deliveries, retailers are leaning heavily on delivery services to get goods into the hands of customers. Pressures of the job. It’s quite intense.

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OPINION: 6 trends in last mile delivery for 2022

E Delevry

For this reason, a growing segment of retailers and carriers are starting to experiment with robotic delivery in the form of self-driving vehicles, drones and autonomous delivery robots. If retailers want to engage their customers in the long term, they must embrace these kinds of flexible delivery options.