Customer Retention Engagement Other Planning 
Inside Retail
MARCH 19, 2024
“You need to really lean into understanding your customer and their value and create personalised experiences that minimise wasteful spending for you as a retailer and that also drive customer retention.” The post Planning to sell online in the US?
Inside Retail
APRIL 9, 2024
Frequent flyer programs infamously saved airlines’ profit margins by driving customer retention and eventually lucrative partnerships with banks. Airlines have a natural advantage with their loyalty programs; empty seats on plans which they can provide to members for little cost,” said Shelper.
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Inside Retail
MARCH 3, 2024
With tightening budgets looming, best-practice retailers will plan to make every dollar count and double down on generating growth from their existing shopper base through increased retention and loyalty. The term ‘customer loyalty’ is commonly confused with ‘loyalty programs’. The 2024 Australian Retail Outlook is out now.
Inside Retail
FEBRUARY 26, 2024
About 180 retail businesses collapsed in the September quarter alone; only the construction, accommodation and other services sectors had more attrition. The global economic outlook continues to be unsettled, as financial, geopolitical and other challenges weigh on confidence, force costs higher and erode margins.
Inside Retail
MARCH 14, 2023
On average, 34 per cent of those surveyed said their total marketing budget will be invested in social media, with as many as 77 per cent of respondents planning to increase or maintain their current level of spend. It’s becoming more important for retailers to engage with consumers.
Inside Retail
MARCH 28, 2022
For example, if your gross profit margin is less than 50% and you’re currently spending 20-30% of your revenue on acquiring customers, it makes it very difficult be able to build a solid foundation to accelerate growth by investing further in talent and marketing whilst remaining profitable. Know your Return on Advertising Spend (ROAS).
Inside Retail
OCTOBER 30, 2023
Recently worn by none other than Beyoncé for her iconic Renaissance World Tour, the Hong Kong-based designer fashion brand is entering a new phase of growth. I will be on the road for the next few months meeting customers,” she concluded. It’s located right in front of les Jardins des Tuileries and just across from the metro.
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