Customer Engagement Management Planning Retail Chains 
Inside Retail
AUGUST 17, 2023
Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening.
Parcel Pending
APRIL 21, 2021
Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Put simply: customers want to purchase effortlessly and seamlessly across every platform.
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