Customer Engagement Form Layout Texture 
Inside Retail
DECEMBER 5, 2022
Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. Examples include viewing the depth of a colour palette and feeling the texture of a fabric or the weight of a writing instrument.
All Work
DECEMBER 18, 2020
Together these cards form a framework of people’s lives on one side, and a DNA-like pattern on the other (image: Work Design Magazine). How a retailer greets a customer influences them on an emotional level – how they ‘feel’ when they visit the space. First Impressions. A digital presence enables convenience. Mapping The Experience.
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