Customer Engagement Download Engagement Social Media 
Inside Retail
FEBRUARY 21, 2023
Shopping is now an omnichannel, 24-hour-a-day experience that spans mobile, SMS, in-app purchases, social media channels, and digital wallets. Increased engagement leads to higher sales. Gaming can help marketers: Collect valuable customer data. Increase customer engagement. Consumers want to be entertained.
Retail Focus
FEBRUARY 7, 2024
In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.
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Inside Retail
APRIL 19, 2024
You can download it here. IR : You seem to have an amazing ability to leverage social media and partnerships to drive growth. AC: Social media is my passion. I understand what our customer wants to see, and I create concepts before they become saturated. What’s the secret to your success?
Inside Retail
OCTOBER 5, 2021
To read the full report, download it here. The future of customer service agents: . Customer service agents will be measured on driving business growth. The future of customer service channels: Social media as a customer service channel will surpass email and voice.
Inside Retail
JANUARY 2, 2024
Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. This is a highly effective tool for reaching your most engaged customers.
Inside Retail
JUNE 5, 2023
In fact, while internet search is the most common method of gathering information for an upcoming shop, catalogues are a close second, ahead of social media and more traditional forms of advertising. Watch the full webinar here. And, according to Straw, data will play a key role in this transition. “I
Inside Retail
OCTOBER 26, 2023
Thus, retailers need to set out the objective of each channel, she says – such as sales, engagement or awareness – and monitor activity on them to determine if each channel is underperforming or not. They told us: “It makes the whole engagement strategy work a lot more seamlessly”.
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