Inside Retail

NOVEMBER 11, 2022

According to the National Retail Association, two thirds of consumers are now planning on reducing discretionary spending, with verticals such as jewellery, home and furniture, and footwear expected to have a difficult few months ahead. Anything a brand can do to facilitate that will go a long way in building customer retention.

Customer Retention 130

Customer Retention Consumer Shopping Planning 130

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Parcel Pending

OCTOBER 26, 2023

With as many as 36 million Americans working remotely today, commutes have changed dramatically, translating into fewer store visits and location playing a smaller role in customer acquisition and retention. 10 Consumers upload photos or measurements, and the app determines a recommended size. August 24, 2023. Lee, Jinjoo.

Customer Retention 52

Customer Retention Consumer Social Media Marketing 52

Parcel Pending

JUNE 24, 2021

Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. Sales increases of 2x (approximately double). prediction 3.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

JUNE 24, 2021

Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. Sales increases of 2x (approximately double). prediction 3.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Inside Retail

SEPTEMBER 19, 2022

Bolduc says that orchestrating the customer experience in the retail industry is the key to customer retention and revenue growth today. Of course, that requires knowing the customer well enough, which requires data – something Acoustic describes as a retailer’s “golden ticket”. Data is key. Chatbots can add value.

Engagement 147

Engagement Customer Retention Strategy Marketing 147