Remove Consumer Remove Customer Engagement Remove Retail Chains Remove Shopping
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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. We all get the need to be online.

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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. But for Mainland China, this online shopping behaviour has long been considered normal. New consumers. Homegrown brands such as Alibaba and Tencent continue to grow in popularity amongst the nation’s consumers.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Brick and Mortar Retail Stores: A Place to Try, Touch, & Taste.