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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. Statista, 2021) According to a digital retail survey conducted by KPMG and YouGov in 2019, 77 per cent of mainland respondents described themselves as “tech savvy.” New consumers. New brands . New operations.

Consumer 147
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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. It is from people walking into stores. We all get the need to be online.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Brick and Mortar Retail Stores: A Place to Try, Touch, & Taste.