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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Others might order two or three sizes of the same item and return the ones that don’t fit. “It’s

Balance 234
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AI is driving a dramatic reinvention of retail demand planning. Here’s how

Inside Retail

Australian retail businesses have been warned they are missing out on sales by reacting too slowly to customer trends – and that poor retail demand planning is resulting in unnecessarily high levels of capital tied up unproductively in unsold inventory in warehouses and stores. How AI can manage 15.6 We need to be honest about what AI is. “We

Planning 147
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Others might order two or three sizes of the same item and return the ones that don’t fit. “It’s

Balance 130
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Don’t inbox-watch: How Officeworks’ merchandise GM balances his attention

Inside Retail

From there, I’ve worn many hats in our support office and in various roles across the merchandise function: from demand planning to buying to buying manager. The other lesson I’ve learnt is to talk to your customers regularly. Instead, turn off those new message notifications and balance your attention to where it’s needed.

Balance 130
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Using AI workforce tools can boost margins, inspire staff, satisfy shoppers

Inside Retail

That’s invaluable for retail brands given that research from Zippia shows that companies that promote collaboration and communication at work can enjoy a 50 per cent reduction in staff turnover. By leveraging advanced forecasting to increase front-line engagement, Zebra Workcloud can boost output and satisfy customers.

Pattern 299
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AI-driven solutions take supply chain planning to the next level

Inside Retail

Supply chain disruption may have become a singularly hot topic in retail circles these past years, but a focus on improving supply chain planning and forecasting is far more than just a passing trend. The post AI-driven solutions take supply chain planning to the next level appeared first on Inside Retail.

Planning 130
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“We did not do enough”: Woolworths cans plans for Darwin Dan Murphy’s

Inside Retail

Woolworths Group has pulled the plug on plans to open a Dan Murphy’s store in Darwin after an independent panel ruled that the development should not go ahead. The post “We did not do enough”: Woolworths cans plans for Darwin Dan Murphy’s appeared first on Inside Retail. Total Group sales reached $16.5 billion, a 0.4

Planning 234