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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. link] “One is a multi-carrier strategy. Another strategy, she says, is to automate fulfilment.

Balance 234
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Transforming supply chain planning: How to create resilience and agility

Inside Retail

Advanced Planning Systems (APS) are at the heart of digital transformation when looking to improve operations management. What necessitated companies to modify their supply chain planning? The global pandemic has fundamentally altered the landscape of supply chain planning. A 3 per cent reduction in COGS.

Planning 130
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Gamification can revolutionise retailers’ loyalty strategies

Inside Retail

At the same time, gamification encourages engagement and amplifies marketing results. With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales.

Strategy 130
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Why New Balance is putting people at the heart of its new store concept

Inside Retail

New Balance recently revealed a new retail concept store at Paragon Shopping Centre in Singapore centred on experience and carrying a curated selection of footwear and apparel that caters to athletes and fashion enthusiasts. Brand values Hefer said that the New Balance brand has always been known for quality, fit and craftsmanship.

Balance 130
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Planning to sell online in the US? Here are some tactics to ensure success

Inside Retail

Daly advocates creating a loyalty program to reward top customers and keep them coming back and progressively localising your website and marketing engagement strategy to connect with the local target audience. The post Planning to sell online in the US?

Planning 290
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

She said that more than one-quarter of retail businesses polled in ShipStation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. link] “One is a multi-carrier strategy. Another strategy, she says, is to automate fulfilment.

Balance 130
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A nation of cheats? Two in five Aussies admit to indulging in returns fraud

Inside Retail

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. The post A nation of cheats? Two in five Aussies admit to indulging in returns fraud appeared first on Inside Retail Australia.

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